Best CRM Software in Australia 2026

Side-by-side comparison of Australian crm packages. Listed prices are AUD; GST inclusive or exclusive is labelled on each product. Field-level pricing, hosting and compliance evidence is on each review; missing checks are labelled unknown.

4 products reviewed·Editorial update 8 September 2026·Pricing and hosting: 8 verified. Page snapshot as of

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CRM Comparison

Filters
Data hosting

Where customer data is hosted, from structured records. Unpublished locations stay unknown.

Pipeline management

Deal pipelines on the starting listed CRM plan. Multiple means more than one pipeline without upgrading. Unknown is not confirmed support.

Automation

Workflow or sequence automation on the starting listed CRM plan. Limited means a small rule cap on that plan. Higher-plan means Starter, Growth, Standard or Professional. Unknown is not confirmed support.

Contact limit (starting plan)

Published contact or record cap on the starting listed CRM plan. Unbounded means the vendor prints no contact cap. Unpublished or conflicting caps stay unknown and are not treated as unlimited.

Accounting integration

Documented Xero, MYOB or Zoho Books sync on the starting listed CRM plan. Marketplace means a HubSpot Data Sync or Cloudify-style connector, not a first-party native. Higher-plan means Starter or Professional. Not in-product BAS lodgement.

Email sync

Two-way inbox sync or listed Gmail/Outlook/Microsoft 365 tools on the starting listed CRM plan. Higher-plan means Growth or Standard. Sequences are a separate automation column.

4 products

Unknown is not confirmed support. Free, quote-only and unknown prices are labelled separately; unknown is not sorted as $0.

CRM comparison
SoftwareStarting priceData hostingSupport hoursPipeline managementAutomationContact limit (starting plan)Accounting integrationEmail syncReview
Capsule CRM
Free ex GST USDcapsulecrm.com/pricing
Overseascapsulecrm.com/support/account-and-security
Mon–Fri UK business hourscapsulecrm.com/pricing
One pipeline on starting plancapsulecrm.com/pricing
Automations on a higher plancapsulecrm.com/pricing
250capsulecrm.com/pricing
Accounting sync on a higher plancapsulecrm.com/support/integrations
Inbox tools on starting plancapsulecrm.com/support/setup-and-configuration
Review Capsule CRM
HubSpot
Free ex GSThubspot.com/pricing/sales
Overseashubspot.com/data-centers
24/7 for paid planshubspot.com/pricing/sales
One pipeline on starting planhubspot.com/products/crm
Automations on a higher planhubspot.com/pricing/sales
Unknown
Xero marketplace connector on starting planIntegrationknowledge.hubspot.com/integrations/connect-hubspot-and-xero-data-sync
Inbox tools on starting planhubspot.com/products/crm
Review HubSpot
Zoho CRM
Free inc GSTzoho.com/crm/zohocrm-pricing.html
Australiazoho.com/know-your-datacenter.html
Unknown
One pipeline on starting planzoho.com/crm/complete-feature-list.html
Limited workflows on starting planzoho.com/crm/what-is-zoho-crm-free-edition.html
5000zoho.com/crm/what-is-zoho-crm-free-edition.html
Accounting sync on a higher planzoho.com/crm/complete-feature-list.html
Inbox sync on a higher planzoho.com/crm/complete-feature-list.html
Review Zoho CRM
Pipedrive
$19/mo ex GSTpipedrive.com/pricing
Mixed / multi-regionpipedrive.com/subprocessors
Ultimate phone 07:00–23:00 CET weekdayspipedrive.com/pricing
Multiple pipelines on starting planpipedrive.com/pricing
Automations on a higher planpipedrive.com/pricing
Unlimitedsupport.pipedrive.com/article/usage-limits-in-pipedrive
Xero marketplace connector on starting planIntegrationpipedrive.com/marketplace/app
Inbox sync on a higher planpipedrive.com/pricing
Review Pipedrive

Choosing CRM Software in Australia

Picking crm software in Australia isn’t just about features and price — it’s about ATO compliance and local suitability. We rate every product against AU-specific requirements first, then look at usability, integrations, and value for money. Listed prices are AUD; GST treatment is labelled on each product. Pricing and hosting: 8 verified. Page snapshot as of Checked dates are not updated when the site is rebuilt.

Top Pick

HubSpot

All-in-one CRM, marketing, and sales platform

  • Free Tools still A$0 — no credit card on the cards
  • Sales Hub Starter A$24/seat annual in AU$ (not a $1,170 jump)
  • Australia data centre exists for paid geo-assigned portals

Pricing verified 8 Sep 2026 · Hosting verified 8 Sep 2026

From Free  ·  Read full HubSpot review →

Runner-Up

Pipedrive

Sales-focused CRM for deal management

  • AU$ annual seats Lite 19 / Growth 49 / Premium 79 / Ultimate 109
  • Visual pipeline on every plan
  • Automations and email sync from Growth

Pricing verified 8 Sep 2026 · Hosting verified 8 Sep 2026

From $19/mo ex GST  ·  Read full Pipedrive review →

#3 Pick

Zoho CRM

Affordable CRM with free plan for small teams

  • Free for 3 users
  • AU GST-inclusive annual Standard A$22 / Professional A$35.20
  • Workflows on Standard

Pricing verified 8 Sep 2026 · Hosting verified 8 Sep 2026

From Free  ·  Read full Zoho CRM review →

#4 Pick

Capsule CRM

Simple, smart CRM with best-in-class Xero integration

  • Xero integration from Starter (not Free)
  • USD $18/$36/$54 annual seats printed 8 Sep 2026
  • Automation on Growth without a HubSpot-style onboarding fee

Pricing verified 8 Sep 2026 · Hosting verified 8 Sep 2026

From Free  ·  Read full Capsule CRM review →

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