Overview
Pipedrive is sales-focused crm for deal management. Founded in 2010 and headquartered in Tallinn, Estonia / New York, USA, it serves Australian businesses.
Sales-focused CRM for deal management
Pricing (AUD inc. GST)
All prices below are in Australian dollars (GST not included). Pricing verified as of 2026-03-18.
Lite
$24/mo
per user
Formerly Essential. $24/user/month
- Deals: unlimited
- Contacts: unlimited
- Leads Per User: 2500
Most Popular
Growth
$49/mo
per user
Formerly Advanced. $49/user/month
- Deals: unlimited
- Contacts: unlimited
- Leads Per User: 5000
- Email Sync: Yes
- Automation: Yes
Premium
$79/mo
per user
Formerly Professional/Power. $79/user/month. Includes LeadBooster.
- Deals: unlimited
- Contacts: unlimited
- Email Sync: Yes
- Automation: Yes
- Reporting: Yes
- Leadbooster Included: Yes
Ultimate
$99/mo
per user
Formerly Enterprise. $99/user/month. SSO, unlimited permissions, dedicated support.
- Deals: unlimited
- Contacts: unlimited
- Email Sync: Yes
- Automation: Yes
- Reporting: Yes
- Leadbooster Included: Yes
- Sso Saml: Yes
Pros & Cons
Pros
- Best visual sales pipeline management in CRM category
- 500+ integrations including native Xero connection
- 33% recurring affiliate commission
- Intuitive drag-and-drop deal management
- 24/7 live chat support on all plans
- AI Sales Assistant for deal recommendations
Cons
- No free plan — only 14-day trial
- No AU-specific features — no BAS, STP, or compliance tools
- EU-hosted data — not AU data sovereign
- No phone support on lower tiers
- Per-user pricing adds up for larger teams
- Limited marketing automation compared to HubSpot
Who Is Pipedrive Best For?
- Sales Team
- Small Business Sales
- Deal Pipeline
- B2b Sales
- Real Estate Agent
Pipedrive may not be the best fit for:
- Marketing Focused
- Data Sovereignty Required
- Large Enterprise
Pipedrive Alternatives
If Pipedrive doesn’t quite fit your needs, consider these alternatives for Australian businesses:
- HubSpot — All-in-one CRM, marketing, and sales platform. Free plan available.
- Zoho CRM — Affordable CRM with free plan for small teams. Free plan available.
- Capsule CRM — Simple, smart CRM with best-in-class Xero integration. Free plan available.
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Migration Guides
Step-by-step switching guides involving Pipedrive for Australian businesses.