Timely Review Australia 2026

Booking Software
3.8 / 5SoftwareHQ editorial score

Editorial score, not a user-review average. How we score · How we test

Editorial verdict

The Australasian salon platform with real accounting integration and payment flexibility

Timely is still the ANZ salon subscription: schema Build A$42 exc GST, deposits and reminders on every plan, Xero on Build. Elevate/Innovate AU dollars hydrate; GetApp AU still $65/$79. Build stops at seven staff. TimelyPay AU online is 1.85% + A$0.30, not the stored 2.49% in-salon figure. Privacy hosts in the US and Australia — the stored EU AWS line was the wrong Timely. No marketplace commission. Expensive as headcount grows versus Square's $40 location.

Best for
Australian hair salons, beauty therapists, spas, and wellness clinics that use Xero or MYOB and want payment processor flexibility with a 14-day free trial.
Not ideal for
Large teams where per-staff costs compound quickly, businesses requiring Australian data sovereignty, or budget-conscious solo operators who would pay less with commission-based alternatives like Fresha.
Visit Timely →

SoftwareHQ does not currently have an affiliate arrangement with Timely. Scores are independent of commercial relationships. Affiliate disclosure

Pricing verified 8 Sep 2026 · Hosting verified 8 Sep 2026

By SoftwareHQ Editorial Team — Updated

Overview

Timely is nz-made salon booking and payments software for hair and beauty. Founded in 2012 and headquartered in Dunedin, New Zealand (offices in Auckland, Wellington, Melbourne, Europe), it serves Australian businesses.

Feature highlights

These highlights come from vendor documentation and editorial analysis of public sources. They are not firsthand test results or a claim that every listed capability was exercised in a trial.

  • Build A$42 exc GST (schema)

    Per bookable staff, 1–7 people. Elevate/Innovate AU $65/$79 from GetApp AU; live page hydrates.

  • Deposits on every plan

    Compare table: take deposits, cards on file, cancellation fees from Build.

  • Reminders SMS + email from Build

    100 / 200 / 350 SMS per staff. Waitlist is Elevate+.

  • Xero on Build

    Compare table lists Xero and QuickBooks on Build, not an Elevate unlock. MYOB remains in the integration list.

  • TimelyPay AU online 1.85% + A$0.30

    Help 17 Aug 2026. Amex 3% + A$0.30. International 3% + A$0.30. Stored 2.49% in-salon is not on that table.

  • US and Australia hosting

    Privacy policy. PCI DSS v4.0. Not AU-only. Not the EU AWS time-tracker.

AU Compliance Scores

These scores apply to Australian tax, payroll and banking capabilities where they are relevant to Timely. They are SoftwareHQ editorial judgements from public documentation, not firsthand product tests.

Not applicable means this product type is not scored on that dimension (for example BAS lodgement on a CRM). Not supported means the vendor does not offer it. Unknown means we could not verify it from public sources — that is not the same as unsupported.

BAS LodgementNot applicable

Booking/scheduling product. BAS stays in accounting software.

STP Phase 2Not applicable

No native AU payroll.

Payday SuperNot applicable

No payroll.

Modern AwardsNot applicable

No payroll.

GST HandlingNot applicable

Not a BAS product. TimelyPay and Xero/QuickBooks sync sales; GST on the subscription is extra (exc GST label).

Bank FeedsNot applicable

Not a bank-feeds product.

When this was checked

Status as of (page snapshot) against a 90-day review target. Checked dates are not updated when the site is rebuilt.

Editorial article date: . That is not proof that pricing, hosting, or compliance was re-checked.

  • PricingVerified

    Verified — checked 8 September 2026.

    gettimely.com/pricing

    AUD exc GST. Schema Offer $42 for Australian Build (8 Sep 2026). Elevate/Innovate AU hydrate in JS; GetApp AU still $65/$79. Build 1–7 staff. 14-day trial. TimelyPay AU online 1.85% + A$0.30 (help 17 Aug 2026).

  • HostingVerified

    Verified — checked 8 September 2026.

    gettimely.com/privacy

    Hosts in the United States and Australia. PCI DSS v4.0 L1 SP / L3 merchant on gettimely.com/security. Not AU-only. Not timely.com EU AWS.

Pricing (AUD)

All prices below are in Australian dollars and exclude GST. Verified — checked 8 September 2026. Source: gettimely.com/pricing.

Build
$42/mo
AUD ex GST
Schema.org Offer AUD $42 for Australia (8 Sep 2026). Exc GST. 1–7 staff on the live cards. 100 SMS. Deposits, reminders, TimelyPay, Xero/QuickBooks on the compare table.
  • Staff Members: per bookable staff (1-7)
  • Sms Credits: 100
  • Locations: unlimited
  • Bookings: unlimited
Most Popular
Elevate
$65/mo
AUD ex GST
Live page hydrates dollars; GetApp AU still A$65/staff. 200 SMS. Waitlist, send consultation forms, photos/documents, add-ons, staff-skill pricing.
  • Staff Members: per bookable staff
  • Sms Credits: 200
  • Locations: unlimited
  • Bookings: unlimited
Innovate
$79/mo
AUD ex GST
GetApp AU still A$79/staff. 350 SMS. Automatic consultation forms, VIP, staff targets, dedicated SMS number, custom confirmation page.
  • Staff Members: per bookable staff
  • Sms Credits: 350
  • Locations: unlimited
  • Bookings: unlimited

Estimate first-year cost for Timely

Observed price changes

Recorded when a listed price changed. This is not a complete vendor timeline.

  1. Schema still AUD $42 for Australian Build. Elevate/Innovate AU not in schema; live calculator hydrates. AU labelled exc GST. Build 1–7 staff.
  2. Build · $42 → $42 · Schema still AUD $42 for Australian Build. Elevate/Innovate AU hydrate; GetApp AU still $65/$79. Exc GST. Build 1–7 staff.
  3. Build A$42 / Elevate A$65 / Innovate A$79 per staff recorded.

Pros & Cons

Pros

  • AUD Build $42 in schema, exc GST
  • No marketplace commission
  • Deposits and reminders on Build
  • Xero on the Build compare table
  • PCI DSS v4.0
  • 14-day trial

Cons

  • Per-staff bill grows with headcount
  • Build capped at 1–7 staff
  • Elevate/Innovate AU dollars hydrate in JS
  • Not AU-only hosting
  • TimelyPay in-person rate not on the 17 Aug 2026 online table
  • Waitlist is Elevate+

How this review was made

Reviews separate vendor documentation, editorial analysis and firsthand records. They are not interchangeable.

  • Vendor documentation — Public pages from Timely and other sites. Recorded HTTP(S) URLs are listed under Sources. A source URL is a document we recorded, not a claim that every sentence on this page was checked against that URL.
  • Editorial analysis — SoftwareHQ's written verdict and scores for Australian buyers. The header score is an editorial assessment, not a user-review average, not a lab result, and not a number derived from how many evidence records exist.
  • Firsthand records — This review has no firsthand observation records, trial walkthroughs, or screenshots from a logged-in SoftwareHQ account. Missing tests stay not tested.

This page does not rank products by speed or security from documentation or from evidence count.

Checked by SoftwareHQ Editorial Team. There is no named author profile for this page; attribution stays with the SoftwareHQ editorial team. How we test and the editorial policy for scoring, independence and affiliate rules.

Sources

Public pages recorded when this review was compiled. They are not a checklist that every claim was verified, and they are not evidence of hands-on product testing.

Timely Alternatives

If Timely doesn’t quite fit your needs, consider these alternatives for Australian businesses:

  • Calendly — Market-leading meeting scheduling and appointment booking platform. Free plan available.
  • Acuity Scheduling — Appointment booking and client scheduling platform by Squarespace. From $20/mo ex GST.
  • Fresha — All-in-one salon and spa booking software with built-in payments. From $44.95/mo ex GST.
  • Square Appointments — Free booking and POS platform from the Square ecosystem. Free plan available.

Frequently Asked Questions

Does Timely offer pricing in Australian dollars (AUD)?
Yes. Schema.org Offer AUD $42 for Australian Build (8 Sep 2026). Australia is labelled exc GST. Elevate/Innovate AU hydrate in JS; GetApp AU still A$65 / A$79 per bookable staff. 14-day trial. Build is 1–7 staff.
Is Timely an Australian or New Zealand company?
NZ-made (Dunedin), Melbourne office, EverCommerce-owned. Hosting is the United States and Australia, not AU-sovereign.
What payment processors does Timely support in Australia?
TimelyPay is in AU (help 17 Aug 2026): online domestic 1.85% + A$0.30 (Amex 3% + A$0.30); international 3% + A$0.30. Compare table still lists Timely card reader and Tap to Pay. Stored Tyro/PayPal/eWay/Pin remain in the integration list; they were not re-printed on the pages opened this check.
Does Timely integrate with Xero and MYOB?
Yes — compare table lists Xero and QuickBooks on Build. MYOB remains listed in older integration copy.
Where is Timely data hosted — is there Australian data sovereignty?
gettimely.com/privacy: United States and Australia. Not AU-only. Security page: PCI DSS v4.0 Level 1 service provider / Level 3 merchant. Do not cite timely.com EU AWS — that is a different product.
How does Timely compare to Fresha for Australian salons?
Timely has no marketplace commission. Fresha Team is A$29.95 per bookable member plus 20% (min A$8) on new marketplace clients. Timely is per-staff from A$42 exc GST (Build schema) and deposits sit on every plan.

Shortlist

0 of 3 products

Add products from a review, category table or finder results. Maximum 3.

Add two or three products in the same category to compare.