Overview
Fresha is all-in-one salon and spa booking software with built-in payments. Founded in 2015 and headquartered in London, United Kingdom (offices in Sydney, New York, Orlando, Vancouver, Madrid, Paris, Amsterdam, Warsaw, Singapore, Dubai), it serves Australian businesses.
All-in-one salon and spa booking software with built-in payments
Pricing (AUD inc. GST)
All prices below are in Australian dollars (GST not included). Pricing verified as of 2026-03-18.
Independent
$44.95/mo
AUD exc GST
For solo practitioners — includes unlimited bookings, client management, online booking page, calendar, POS, reports, and 20 free SMS per month. Payment processing fees apply separately.
- Team Members: 1
- Locations: 1
- Bookings: unlimited
Most Popular
Team
$29.95/mo
AUD exc GST
Per bookable team member per month. Includes all Independent features plus multi-staff scheduling, team pay tracking, and multi-location management. A 5-person team costs A$149.75/month.
- Team Members: per bookable member
- Locations: unlimited
- Bookings: unlimited
Enterprise
$/mo
AUD exc GST
Custom pricing for high-volume businesses with 20+ team members. Includes dedicated account management and priority support.
- Team Members: 20+
- Locations: unlimited
- Bookings: unlimited
Pros & Cons
Pros
- AUD pricing available — one of few booking platforms to offer Australian dollar billing, avoiding exchange rate risk
- Genuinely all-in-one platform covering booking, POS, inventory, client management, staff scheduling, and marketing in a single tool
- Fresha Marketplace provides powerful new client acquisition with 20% one-time commission only — no fees on returning clients
- Competitive in-person payment processing at 1.29% + A$0.26 per transaction, lower than many competitors
- Strong Australian marketplace presence with hundreds of listed businesses across Sydney, Melbourne, Brisbane, Perth, Adelaide, and Canberra
- Social media booking integration with Facebook, Instagram, and Google Business Profile drives appointments from existing channels
- Sydney office provides local business presence — Fresha Capital embedded lending now live in Australia
- No long-term contracts — cancel anytime with no minimum commitment
Cons
- Mandatory use of Fresha's built-in payment processing — cannot connect Stripe, Square, or any external payment processor
- No published security certifications (SOC 2, ISO 27001) — weaker compliance posture than enterprise competitors
- Clients must create a Fresha account to book online — adds friction and may reduce booking conversion rates
- Limited third-party integrations — no native connections to Xero, MYOB, QuickBooks, or other accounting software
- Marketplace commission of 20% (min A$8) on new clients can be costly for businesses with high new-client volume
- Booking widget cannot be fully embedded on your own website — clients are directed to Fresha's booking page
- No confirmed Australian data sovereignty despite having a Sydney office — data hosting location unverifiable
Who Is Fresha Best For?
- Salon
- Barber
- Spa
- Beauty Therapist
- Nail Studio
- Wellness Clinic
Fresha may not be the best fit for:
- Data Sovereignty Required
- Enterprise Compliance
- Accounting Integration Needed
- Custom Payment Processor
Fresha Alternatives
If Fresha doesn’t quite fit your needs, consider these alternatives for Australian businesses:
- Calendly — Market-leading meeting scheduling and appointment booking platform. Free plan available.
- Acuity Scheduling — Appointment booking and client scheduling platform by Squarespace. From $20/mo inc. GST.
- Timely — NZ-made salon booking and payments software for hair and beauty. From $42/mo inc. GST.
- Square Appointments — Free booking and POS platform from the Square ecosystem. Free plan available.
Frequently Asked Questions
Does Fresha offer pricing in Australian dollars (AUD)?
Yes. Unlike many booking competitors, Fresha displays pricing in AUD on its Australian pricing page. The Independent plan is A$44.95/month and the Team plan is A$29.95 per bookable team member per month. All prices exclude 10% GST.
Is Fresha really free to use?
No longer. Fresha was historically subscription-free, monetising solely through payment processing fees. In 2025, Fresha introduced paid subscription plans: Independent at A$44.95/month and Team at A$29.95/member/month. A 7-day free trial is available. Payment processing fees (1.29%–1.90% + A$0.26–A$0.28 per transaction) and marketplace commissions (20% on new clients, min A$8) apply on top of the subscription.
What payment processing fees does Fresha charge in Australia?
In-person card payments: 1.29% + A$0.26 per transaction plus A$0.12 per tap-to-pay authorisation. Online payments: 1.59% + A$0.28 per transaction. Manual card entry: 1.90% + A$0.26. Card terminals cost A$199 each. You must use Fresha's built-in payment processing — external processors like Stripe or Square cannot be connected.
Where is Fresha data hosted — is there Australian data sovereignty?
Fresha operates in Australia and has a Sydney office, but does not publicly guarantee Australian data sovereignty. EU citizen data is stored in the EEA. Fresha uses end-to-end encryption and TLS, but has no publicly listed security certifications such as SOC 2 or ISO 27001. Payment data is processed by Adyen N.V.
Can clients book without creating a Fresha account?
No. Clients are required to create a Fresha account to book online, which can add friction to the booking process. Some businesses report this as a barrier to client conversion compared to platforms that allow guest bookings.
What are the best Fresha alternatives for Australian beauty businesses?
Key alternatives include Timely (NZ-made, popular with AU salons, supports multiple payment processors), Square Appointments (integrated with Square POS ecosystem), Vagaro, and Phorest. For general appointment scheduling without beauty-specific features, consider Calendly or Acuity Scheduling.