Overview
Fresha is all-in-one salon and spa booking software with built-in payments. Founded in 2015 and headquartered in London, United Kingdom (offices in Sydney, New York, Orlando, Vancouver, Madrid, Paris, Amsterdam, Warsaw, Singapore, Dubai), it serves Australian businesses.
All-in-one salon and spa booking software with built-in payments
Pricing (AUD inc. GST)
All prices below are in Australian dollars (GST not included). Pricing verified as of 2026-03-18.
Independent
$44.95/mo
AUD exc GST
For solo practitioners — includes unlimited bookings, client management, online booking page, calendar, POS, reports, and 20 free SMS per month. Payment processing fees apply separately.
- Team Members: 1
- Locations: 1
- Bookings: unlimited
Most Popular
Team
$29.95/mo
AUD exc GST
Per bookable team member per month. Includes all Independent features plus multi-staff scheduling, team pay tracking, and multi-location management. A 5-person team costs A$149.75/month.
- Team Members: per bookable member
- Locations: unlimited
- Bookings: unlimited
Enterprise
$/mo
AUD exc GST
Custom pricing for high-volume businesses with 20+ team members. Includes dedicated account management and priority support.
- Team Members: 20+
- Locations: unlimited
- Bookings: unlimited
Pros & Cons
Pros
- AUD pricing available — one of few booking platforms to offer Australian dollar billing, avoiding exchange rate risk
- Genuinely all-in-one platform covering booking, POS, inventory, client management, staff scheduling, and marketing in a single tool
- Fresha Marketplace provides powerful new client acquisition with 20% one-time commission only — no fees on returning clients
- Competitive in-person payment processing at 1.29% + A$0.26 per transaction, lower than many competitors
- Strong Australian marketplace presence with hundreds of listed businesses across Sydney, Melbourne, Brisbane, Perth, Adelaide, and Canberra
- Social media booking integration with Facebook, Instagram, and Google Business Profile drives appointments from existing channels
- Sydney office provides local business presence — Fresha Capital embedded lending now live in Australia
- No long-term contracts — cancel anytime with no minimum commitment
Cons
- Mandatory use of Fresha's built-in payment processing — cannot connect Stripe, Square, or any external payment processor
- No published security certifications (SOC 2, ISO 27001) — weaker compliance posture than enterprise competitors
- Clients must create a Fresha account to book online — adds friction and may reduce booking conversion rates
- Limited third-party integrations — no native connections to Xero, MYOB, QuickBooks, or other accounting software
- Marketplace commission of 20% (min A$8) on new clients can be costly for businesses with high new-client volume
- Booking widget cannot be fully embedded on your own website — clients are directed to Fresha's booking page
- No confirmed Australian data sovereignty despite having a Sydney office — data hosting location unverifiable
Who Is Fresha Best For?
- Salon
- Barber
- Spa
- Beauty Therapist
- Nail Studio
- Wellness Clinic
Fresha may not be the best fit for:
- Data Sovereignty Required
- Enterprise Compliance
- Accounting Integration Needed
- Custom Payment Processor
Fresha Alternatives
If Fresha doesn’t quite fit your needs, consider these alternatives for Australian businesses:
- Calendly — Market-leading meeting scheduling and appointment booking platform. Free plan available.
- Acuity Scheduling — Appointment booking and client scheduling platform by Squarespace. From $20/mo inc. GST.
- Timely — NZ-made salon booking and payments software for hair and beauty. From $42/mo inc. GST.
- Square Appointments — Free booking and POS platform from the Square ecosystem. Free plan available.