Square Appointments Review Australia 2026

Booking Software
3.7 / 5SoftwareHQ editorial score

Editorial score, not a user-review average. How we score · How we test

Editorial verdict

The best free booking platform for sole traders already using Square

Square Appointments is the cheap AU book if you already take Square: Free at one location with unlimited staff calendars, Plus A$40/location, Premium A$90. Stored 'one staff on Free' is false. Reminders and prepayments are on Free; no-show fees and classes need Plus. Payments are Square-only at 1.6% / 2.2%. Hosting is the US Square estate. Better value than Timely per headcount; worse if you need Tyro or AU residency.

Best for
Sole traders and small service businesses wanting a free or low-cost booking system with integrated Square payment processing and no per-staff fees.
Not ideal for
Businesses needing payment processor flexibility (Tyro, Stripe), Australian data sovereignty, advanced salon features like consultation forms, or native MYOB integration.
Visit Square Appointments →

SoftwareHQ does not currently have an affiliate arrangement with Square Appointments. Scores are independent of commercial relationships. Affiliate disclosure

Pricing verified 8 Sep 2026 · Hosting verified 8 Sep 2026

By SoftwareHQ Editorial Team — Updated

Overview

Square Appointments is free booking and pos platform from the square ecosystem. Founded in 2009 and headquartered in San Francisco, CA, USA (Block Inc). Melbourne AU office at Level 8, 378-390 Collins Street, VIC 3000., it serves Australian businesses.

Feature highlights

These highlights come from vendor documentation and editorial analysis of public sources. They are not firsthand test results or a claim that every listed capability was exercised in a trial.

  • Free $0 at one location, unlimited staff

    Pricing table: no employee limit. Stored 1-staff Free cap is false.

  • Plus A$40 / Premium A$90 per location

    Unlimited staff. 30-day trial. Custom from $250k/year.

  • Reminders on Free; cancellation fees on Plus

    Email and SMS reminders on every plan. Confirmation SMS, no-show charges and classes are Plus.

  • Prepayments and card-on-file on every plan

    Square only — no Tyro/Stripe. Afterpay 6% + 30c excl GST.

  • Resources on Premium

    Rooms/chairs/stations. Advanced Access, commissions, time tracking.

  • US-hosted Square account

    Same as Square POS. PCI. Melbourne office is not AU hosting.

AU Compliance Scores

These scores apply to Australian tax, payroll and banking capabilities where they are relevant to Square Appointments. They are SoftwareHQ editorial judgements from public documentation, not firsthand product tests.

Not applicable means this product type is not scored on that dimension (for example BAS lodgement on a CRM). Not supported means the vendor does not offer it. Unknown means we could not verify it from public sources — that is not the same as unsupported.

BAS LodgementNot applicable

Booking/scheduling product. BAS stays in accounting software.

STP Phase 2Not applicable

No native AU payroll.

Payday SuperNot applicable

No payroll.

Modern AwardsNot applicable

No payroll.

GST Handling
3/5Verified

Square AU help: create GST as a sales tax and apply it automatically on in-person and online sales; receipts can show GST. No in-product BAS lodgement.

Bank FeedsNot applicable

Not a bank-feeds product.

When this was checked

Status as of (page snapshot) against a 90-day review target. Checked dates are not updated when the site is rebuilt.

Editorial article date: . That is not proof that pricing, hosting, or compliance was re-checked.

  • PricingVerified

    Verified — checked 8 September 2026.

    squareup.com/appointments/pricing

    AUD. Free $0 one location; Plus $40 / Premium $90 per location. Unlimited staff on every plan. 1.6% in person / 2.2% online. Afterpay 6% + 30c excl GST. 30-day trial on Plus/Premium. Reuses US-016 Appointments dollars.

  • HostingVerified

    Verified — checked 8 September 2026.

    squareup.com/legal/general

    Reused US-016: systems hosted in the United States; privacy overseas list includes US/Canada/Japan/Ireland/France/Spain/UK. PCI. Not AU-sovereign.

  • GST handlingVerified

    Verified — checked 8 September 2026.

    squareup.com/help/article

    GST as a Square sales tax on in-person and online sales; receipts can show GST. No BAS lodge. Reused US-016 POS GST evidence.

Pricing (AUD)

All prices below are in Australian dollars and exclude GST. Verified — checked 8 September 2026. Source: squareup.com/appointments/pricing.

Free
Free
AUD ex GST
squareup.com/au/en/appointments/pricing (8 Sep 2026): $0/mo for a single location. Unlimited calendars / no employee limit. Email and SMS reminders, booking site, card on file, prepayments. Not 1 staff.
  • Staff Members: unlimited
  • Locations: 1
  • Bookings: unlimited
Most Popular
Plus
$40/mo
AUD ex GST
A$40/mo per location. Multi-location, classes, waitlist, Google Calendar, confirmation SMS, cancellation/no-show fees. 30-day trial.
  • Staff Members: unlimited
  • Locations: per location
  • Bookings: unlimited
Premium
$90/mo
AUD ex GST
A$90/mo per location. Resource management, Advanced Access, time tracking, commissions, labour vs sales. Custom from $250k/year.
  • Staff Members: unlimited
  • Locations: per location
  • Bookings: unlimited

Estimate first-year cost for Square Appointments

Observed price changes

Recorded when a listed price changed. This is not a complete vendor timeline.

  1. Dollars unchanged. Free is one location with unlimited staff calendars (stored 1-staff cap dropped). 30-day trial on Plus/Premium.
  2. Free · $0 → $0 · AU cards still Free $0 / Plus $40 / Premium $90 per location. Free is one location with unlimited staff (stored 1-staff cap dropped).
  3. AU cards Free $0 / Plus $40 / Premium $90 per location recorded.

Pros & Cons

Pros

  • Free $0 at one location with unlimited staff
  • Plus A$40 / Premium A$90 per location
  • Reminders and prepayments on Free
  • AUD cards and 1.6% in person
  • AU phone 1800 760 137
  • Same Square POS hardware

Cons

  • Square payments only
  • US-hosted; not AU-sovereign
  • No-show fees and classes need Plus
  • Resources need Premium
  • Older accounts may still pay 1.9% card-present
  • Software GST not printed as included

How this review was made

Reviews separate vendor documentation, editorial analysis and firsthand records. They are not interchangeable.

  • Vendor documentation — Public pages from Square Appointments and other sites. Recorded HTTP(S) URLs are listed under Sources. A source URL is a document we recorded, not a claim that every sentence on this page was checked against that URL.
  • Editorial analysis — SoftwareHQ's written verdict and scores for Australian buyers. The header score is an editorial assessment, not a user-review average, not a lab result, and not a number derived from how many evidence records exist.
  • Firsthand records — This review has no firsthand observation records, trial walkthroughs, or screenshots from a logged-in SoftwareHQ account. Missing tests stay not tested.

This page does not rank products by speed or security from documentation or from evidence count.

Checked by SoftwareHQ Editorial Team. There is no named author profile for this page; attribution stays with the SoftwareHQ editorial team. How we test and the editorial policy for scoring, independence and affiliate rules.

Sources

Public pages recorded when this review was compiled. They are not a checklist that every claim was verified, and they are not evidence of hands-on product testing.

Square Appointments Alternatives

If Square Appointments doesn’t quite fit your needs, consider these alternatives for Australian businesses:

  • Calendly — Market-leading meeting scheduling and appointment booking platform. Free plan available.
  • Acuity Scheduling — Appointment booking and client scheduling platform by Squarespace. From $20/mo ex GST.
  • Fresha — All-in-one salon and spa booking software with built-in payments. From $44.95/mo ex GST.
  • Timely — NZ-made salon booking and payments software for hair and beauty. From $42/mo ex GST.

Frequently Asked Questions

Is Square Appointments available in Australia with AUD pricing?
Yes. squareup.com/au/en/appointments/pricing (8 Sep 2026): Free $0 one location, Plus $40/location, Premium $90/location. In-person 1.6%, online 2.2%, Afterpay 6% + 30c excl GST. Software GST not printed as included.
Is there a free plan for Square Appointments?
Yes — $0 for a single location with unlimited staff calendars (no employee limit on the table). Email/SMS reminders and prepayments included. Multi-location, classes, waitlist, Google Calendar and no-show fees are Plus.
How does Square Appointments pricing compare to Calendly, Fresha, and Timely?
Plus A$40 covers unlimited staff at one location. Timely is per staff from A$42. Fresha Team is A$29.95 per bookable member plus marketplace commission. Calendly is USD per seat.
Can I use Tyro or Stripe with Square Appointments instead of Square payments?
No. Appointments processes through Square only.
Where is Square Appointments data hosted — is there Australian data sovereignty?
Same Square POS evidence: systems hosted in the United States; privacy notice lists overseas disclosures. PCI claimed. Melbourne office is not onshore hosting.
Does Square Appointments have phone support in Australia?
Yes — 1800 760 137. After-hours via customer code.

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