Acuity Scheduling Review Australia 2026
The appointment booking specialist — built for service businesses, not just meetings
Acuity is still the Squarespace-owned appointment book: USD Starter from $16 annual for one calendar, Standard $27 for six calendars with SMS and packages, Premium $49 for 36 calendars and a HIPAA BAA. Public names are Starter/Standard/Premium again — keeping Emerging/Growing/Powerhouse is stale. Deposits sit on every paid plan. Hosting is US Tier III. No free plan and no phone. Use it for service menus Calendly lacks; use Square Appointments if you want AUD and a $0 location.
- Best for
- Service-based businesses (salons, therapists, personal trainers, consultants) that need appointment booking with integrated payments, packages, memberships, and multi-staff scheduling.
- Not ideal for
- Teams needing meeting scheduling with CRM integration (use Calendly instead), organisations requiring Australian data sovereignty, or businesses that need phone support.
SoftwareHQ does not currently have an affiliate arrangement with Acuity Scheduling. Scores are independent of commercial relationships. Affiliate disclosure
Overview
Acuity Scheduling is appointment booking and client scheduling platform by squarespace. Founded in 2006 and headquartered in New York, NY, USA (Squarespace), it serves Australian businesses.
Feature highlights
These highlights come from vendor documentation and editorial analysis of public sources. They are not firsthand test results or a claim that every listed capability was exercised in a trial.
- Starter $16 / Standard $27 / Premium $49 annual
USD. Monthly $20 / $34 / $61. Taxes extra. 7-day trial. Names were Emerging/Growing/Powerhouse.
- Calendars 1 / 6 / 36
Flat account fee, not per seat. Enterprise is unlimited quote.
- Deposits on every paid plan
Stripe, Square, PayPal or Venmo. SMS reminders start on Standard.
- Packages, memberships, gift certificates on Standard+
Waitlist too. Starter is email reminders and intake forms only.
- HIPAA BAA is Premium
Hide-logo, multi time zones and API/CSS also Premium.
- US Tier III hosting
Squarespace affiliated products. No AU region.
AU Compliance Scores
These scores apply to Australian tax, payroll and banking capabilities where they are relevant to Acuity Scheduling. They are SoftwareHQ editorial judgements from public documentation, not firsthand product tests.
Not applicable means this product type is not scored on that dimension (for example BAS lodgement on a CRM). Not supported means the vendor does not offer it. Unknown means we could not verify it from public sources — that is not the same as unsupported.
Booking/scheduling product. BAS stays in accounting software.
No native AU payroll.
No payroll.
No payroll.
Not an invoicing/BAS product. Deposits and payments via Stripe/Square/PayPal/Venmo; GST is the processor/accounting tool.
Not a bank-feeds product.
When this was checked
Status as of (page snapshot) against a 90-day review target. Checked dates are not updated when the site is rebuilt.
Editorial article date: . That is not proof that pricing, hosting, or compliance was re-checked.
- PricingVerified
Verified — checked 8 September 2026.
USD taxes extra (8 Sep 2026). Starter $16 annual / $20 monthly (1 calendar). Standard $27 / $34 (6). Premium $49 / $61 (36). Enterprise quote. 7-day trial. Names were Emerging/Growing/Powerhouse.
- HostingVerified
Verified — checked 8 September 2026.
Squarespace affiliated products: Tier III US data centres; CDNs for assets. No AU region. HIPAA BAA is Premium.
Pricing (AUD)
All prices below are in Australian dollars and exclude GST. Verified — checked 8 September 2026. Source: acuityscheduling.com/pricing.
- Calendars: 1
- Appointments: unlimited
- Services: unlimited
- Calendars: 6
- Appointments: unlimited
- Services: unlimited
- Calendars: 36
- Appointments: unlimited
- Services: unlimited
- Calendars: unlimited
- Appointments: unlimited
- Services: unlimited
Estimate first-year cost for Acuity Scheduling
Observed price changes
Recorded when a listed price changed. This is not a complete vendor timeline.
- Public cards are Starter/Standard/Premium again. Dollars still $16/$27/$49 annual and $20/$34/$61 monthly.
- Starter · $20 → $20 · Public names Starter/Standard/Premium (were Emerging/Growing/Powerhouse). Dollars still $20/$34/$61 monthly and $16/$27/$49 annual.
- Previously renamed Starter/Standard/Premium-era dollars onto Emerging/Growing/Powerhouse; Powerhouse monthly $49 → $61.
Pros & Cons
Pros
- USD Starter $16 annual for one calendar with deposits
- Flat fee covers the calendars on the plan, not per seat
- SMS, packages and waitlist on Standard
- HIPAA BAA on Premium
- 7-day trial, cancel anytime
- Venmo added next to Stripe/Square/PayPal
Cons
- No AUD list; taxes extra
- No free plan
- US Tier III only
- SMS not on Starter
- No phone on public plans
- HIPAA BAA is not an Australian health-record certification
How this review was made
Reviews separate vendor documentation, editorial analysis and firsthand records. They are not interchangeable.
- Vendor documentation — Public pages from Acuity Scheduling and other sites. Recorded HTTP(S) URLs are listed under Sources. A source URL is a document we recorded, not a claim that every sentence on this page was checked against that URL.
- Editorial analysis — SoftwareHQ's written verdict and scores for Australian buyers. The header score is an editorial assessment, not a user-review average, not a lab result, and not a number derived from how many evidence records exist.
- Firsthand records — This review has no firsthand observation records, trial walkthroughs, or screenshots from a logged-in SoftwareHQ account. Missing tests stay not tested.
This page does not rank products by speed or security from documentation or from evidence count.
Checked by SoftwareHQ Editorial Team. There is no named author profile for this page; attribution stays with the SoftwareHQ editorial team. How we test and the editorial policy for scoring, independence and affiliate rules.
Sources
Public pages recorded when this review was compiled. They are not a checklist that every claim was verified, and they are not evidence of hands-on product testing.
- Acuityscheduling pricing
- Squarespace Scheduling
- Squarespace 360034944391 Acuity Scheduling Pricing Billing And Invoices
- Squarespace 115012540827 Where Does Squarespace Store My Data
- Acuityscheduling 16676914206477 Payment Processors You Can Connect To Acuity
- Acuityscheduling 16676862300813 Starting An Acuity Scheduling Trial
Acuity Scheduling Alternatives
If Acuity Scheduling doesn’t quite fit your needs, consider these alternatives for Australian businesses:
- Calendly — Market-leading meeting scheduling and appointment booking platform. Free plan available.
- Fresha — All-in-one salon and spa booking software with built-in payments. From $44.95/mo ex GST.
- Timely — NZ-made salon booking and payments software for hair and beauty. From $42/mo ex GST.
- Square Appointments — Free booking and POS platform from the Square ecosystem. Free plan available.