Name: ServiceM8
Brand: ServiceM8
Price: 29 AUD
Availability: OnlineOnly

Overview

ServiceM8 is job management for trade & service businesses. Founded in 2010 and headquartered in Sydney, NSW, it serves Australian businesses with local data hosting and AU-based support.

Job management for trade & service businesses

AU Compliance Scores

BAS Lodgement

0/5

STP Phase 2

0/5

Payday Super

0/5

Modern Awards

0/5

GST Handling

3/5

Bank Feeds

0/5

Pricing (AUD inc. GST)

All prices below are in Australian dollars and include GST. Pricing verified as of 2026-03-18.

Free

AUD inc GST

Free forever for sole traders getting started. 30 jobs/month, 1 user, self-serve support only. Includes core features: scheduling, quoting, invoicing, mobile app, credit card payments, online bookings, accounting integrations, and AI Smart Helpers. SMS at 10¢ per message.

Jobs: 30
Staff: 1
Sms: 0

Starter

$29/mo

AUD inc GST

$29/mo (AUD incl. GST). 50 jobs/month, unlimited users, 100 SMS credits. Adds partial/progress invoices, supplier invoice importing, third-party add-ons, and REST API access. 24/7 email & chat support. Card processing at 1.85% + 30¢.

Jobs: 50
Staff: unlimited
Sms: 100

Pros & Cons

Pros

Australia's most popular job management app for tradies — 100,000+ businesses, founded in Sydney
Flat monthly pricing with unlimited users: $29/mo Starter vs $49/user/month on Tradify (saves $166/mo for a team of 5)
Highly-rated iOS app with Tap to Pay on iPhone, Apple CarPlay, Siri shortcuts, and offline mode
AI Smart Helpers for writing quotes and generating reports — included on all plans including Free
Native two-way sync with Xero, MYOB, and QuickBooks Online — invoices, payments, and contacts sync automatically
Free plan available (30 jobs/month) — genuine free tier for sole traders getting started
Automated SMS workflows: on-the-way alerts, booking confirmations, quote follow-ups, and payment reminders
24/7 email and chat support on all paid plans, AU-based team in Sydney

Cons

iOS-only mobile app — no native Android app (Android users limited to web browser access)
No built-in accounting, payroll, or BAS lodgement — requires Xero/MYOB/QuickBooks
Electronic forms, SWMS, and asset management locked to Growing plan ($79/mo) and above
Job limits on every plan: 30 (Free), 50 (Starter), 150 (Growing), 500 (Premium) — busy teams may hit caps
Data stored across multiple global regions (US, AU, Ireland, Singapore, Tokyo) — not AU-only data residency
No phone support on any plan — email and chat only
No supplier invoice integration or trade supplier price books (unlike Fergus with 100+ suppliers)
Not suited for large commercial projects or enterprise operations — consider Simpro for 15+ staff

Who Is ServiceM8 Best For?

Sole Trader
Electrician
Plumber
Hvac
Cleaning
Pest Control
Landscaping
Small Trade Team 1 10

ServiceM8 may not be the best fit for:

Android Users
Large Trade Business 15 Plus
Retail
Hospitality
Professional Services
Businesses Requiring Au Data Residency

ServiceM8 Alternatives

If ServiceM8 doesn’t quite fit your needs, consider these alternatives for Australian businesses:

Tradify — Job management software for trade businesses. From $48/mo inc. GST.
Simpro — Enterprise job management for larger trade businesses. From $199/mo inc. GST.
Fergus — Job management software built by a plumber, for tradies. From $48/mo inc. GST.