Overview
ServiceM8 is job management for trade & service businesses. Founded in 2010 and headquartered in Sydney, NSW, it serves Australian businesses with local data hosting and AU-based support.
Job management for trade & service businesses
AU Compliance Scores
BAS Lodgement0/5
STP Phase 20/5
Payday Super0/5
Modern Awards0/5
GST Handling3/5
Bank Feeds0/5
Pricing (AUD inc. GST)
All prices below are in Australian dollars and include GST. Pricing verified as of 2026-03-18.
Free
Free
AUD inc GST
Free forever for sole traders getting started. 30 jobs/month, 1 user, self-serve support only. Includes core features: scheduling, quoting, invoicing, mobile app, credit card payments, online bookings, accounting integrations, and AI Smart Helpers. SMS at 10¢ per message.
- Jobs: 30
- Staff: 1
- Sms: 0
Starter
$29/mo
AUD inc GST
$29/mo (AUD incl. GST). 50 jobs/month, unlimited users, 100 SMS credits. Adds partial/progress invoices, supplier invoice importing, third-party add-ons, and REST API access. 24/7 email & chat support. Card processing at 1.85% + 30¢.
- Jobs: 50
- Staff: unlimited
- Sms: 100
Most Popular
Growing
$79/mo
AUD inc GST
$79/mo (AUD incl. GST). 150 jobs/month, unlimited users, 300 SMS credits. Adds asset management, electronic forms & certificates, engagement proposals, item bundles, ServiceM8 Inbox, and location-based photo insights. Card processing at 1.65% + 30¢.
- Jobs: 150
- Staff: unlimited
- Sms: 300
Premium
$149/mo
AUD inc GST
$149/mo (AUD incl. GST). 500 jobs/month, unlimited users, 1,000 SMS credits. Adds job profitability analysis, markup billing, knowledge base capture, and Location Insights. Card processing at 1.49% + 30¢.
- Jobs: 500
- Staff: unlimited
- Sms: 1000
Premium Plus
$349/mo
AUD inc GST
$349/mo (AUD incl. GST). 1,500+ jobs/month (20¢ per additional job), unlimited users, 3,000 SMS credits. All features included. Card processing at 1.49% + 30¢.
- Jobs: 1500+
- Staff: unlimited
- Sms: 3000
Pros & Cons
Pros
- Australia's most popular job management app for tradies — 100,000+ businesses, founded in Sydney
- Flat monthly pricing with unlimited users: $29/mo Starter vs $49/user/month on Tradify (saves $166/mo for a team of 5)
- Highly-rated iOS app with Tap to Pay on iPhone, Apple CarPlay, Siri shortcuts, and offline mode
- AI Smart Helpers for writing quotes and generating reports — included on all plans including Free
- Native two-way sync with Xero, MYOB, and QuickBooks Online — invoices, payments, and contacts sync automatically
- Free plan available (30 jobs/month) — genuine free tier for sole traders getting started
- Automated SMS workflows: on-the-way alerts, booking confirmations, quote follow-ups, and payment reminders
- 24/7 email and chat support on all paid plans, AU-based team in Sydney
Cons
- iOS-only mobile app — no native Android app (Android users limited to web browser access)
- No built-in accounting, payroll, or BAS lodgement — requires Xero/MYOB/QuickBooks
- Electronic forms, SWMS, and asset management locked to Growing plan ($79/mo) and above
- Job limits on every plan: 30 (Free), 50 (Starter), 150 (Growing), 500 (Premium) — busy teams may hit caps
- Data stored across multiple global regions (US, AU, Ireland, Singapore, Tokyo) — not AU-only data residency
- No phone support on any plan — email and chat only
- No supplier invoice integration or trade supplier price books (unlike Fergus with 100+ suppliers)
- Not suited for large commercial projects or enterprise operations — consider Simpro for 15+ staff
Who Is ServiceM8 Best For?
- Sole Trader
- Electrician
- Plumber
- Hvac
- Cleaning
- Pest Control
- Landscaping
- Small Trade Team 1 10
ServiceM8 may not be the best fit for:
- Android Users
- Large Trade Business 15 Plus
- Retail
- Hospitality
- Professional Services
- Businesses Requiring Au Data Residency
ServiceM8 Alternatives
If ServiceM8 doesn’t quite fit your needs, consider these alternatives for Australian businesses:
- Tradify — Job management software for trade businesses. From $48/mo inc. GST.
- Simpro — Enterprise job management for larger trade businesses. From $199/mo inc. GST.
- Fergus — Job management software built by a plumber, for tradies. From $48/mo inc. GST.
Related Comparisons
Head to HeadHead to Head
ServiceM8 vs Tradify 2026
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ServiceM8 vs Simpro 2026
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Migration Guides
Step-by-step switching guides involving ServiceM8 for Australian businesses.
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Frequently Asked Questions
How much does ServiceM8 cost in Australia in 2026?
ServiceM8 offers five plans (all AUD incl. GST): Free ($0, 30 jobs/month, 1 user), Starter ($29/mo, 50 jobs, unlimited users), Growing ($79/mo, 150 jobs), Premium ($149/mo, 500 jobs), and Premium Plus ($349/mo, 1,500+ jobs). All paid plans include unlimited users — pricing is per-business, not per-user. ServiceM8 Phone is available as an add-on from $19/mo. A 14-day free trial is available with no credit card required.
Does ServiceM8 integrate with Xero and MYOB?
Yes. ServiceM8 has native two-way integration with Xero, MYOB (Business Lite through AccountRight Premier), and QuickBooks Online. Invoices approved in ServiceM8 automatically sync to your accounting software. Payments sync both ways — if a client pays in Xero, it updates in ServiceM8 within 30 minutes. Tax rates and income account codes are imported automatically. An optional timesheet sync add-on exports staff clock-on/off times as timesheets.
Is ServiceM8 Australian-made?
Yes. ServiceM8 was founded in 2010 and is headquartered in Sydney, NSW. The support team is AU-based. Data is hosted on Amazon Web Services across multiple global regions including Australia, United States, Ireland, Singapore, and Tokyo — data is not exclusively stored in Australia.
Does ServiceM8 work on Android?
ServiceM8's native mobile app is iOS-only (iPhone and iPad). There is no native Android app. Android users can access ServiceM8 via the web browser on their device, and a desktop app is available for Mac and PC. The platform is designed around iPhone-specific features like Siri shortcuts, Apple CarPlay, and Tap to Pay on iPhone.
What's the difference between ServiceM8 and Tradify or Fergus?
ServiceM8 is best for sole traders and small teams wanting simplicity and a polished mobile experience at a flat monthly rate ($29-$349/mo for unlimited users). Tradify ($49/user/month) targets small teams of 2-20 with a more traditional per-user model and built-in supplier price lists. Fergus ($48-$72/user/month) suits mid-size teams wanting real-time job cost tracking and integration with 100+ trade suppliers. For a team of 5, ServiceM8 Growing costs $79/mo vs Tradify at $245/mo vs Fergus Pro at $360/mo.
Does ServiceM8 support SWMS and compliance forms?
Yes, but only on the Growing plan ($79/mo) and above. The Growing plan includes electronic forms, compliance certificates, and Safe Work Method Statements (SWMS) that field staff complete on their iPhone during jobs. Forms support photo attachments, electronic signatures, barcode scanning, and PDF annotation. Completed forms are stored against the job record. The Free and Starter plans do not include forms or SWMS.