ServiceM8 vs Tradify — Australia 2026
ServiceM8 vs Tradify compared for Australian trade businesses. Pricing, SWMS compliance, quoting features & Xero/MYOB integration.
ServiceM8 for solo tradies, Tradify for growing teams
ServiceM8 is flat AUD incl GST (Free $0 / Starter $29 / Growing $79) with an iOS-only native app and SWMS/forms from Growing. Tradify is per user Ex GST (Lite $48 / Pro $52 / Plus $61) on iOS and Android; SWMS starts on Pro, and the help centre says it does not work offline. ServiceM8 is AWS multi-region; Tradify help names Azure and USA servers. Choose ServiceM8 for unlimited paid users on iPhone; choose Tradify for Android and per-seat SWMS on Pro.
Feature Comparison
| Feature | ServiceM8 | Tradify |
|---|---|---|
| Headquarters | Sydney, NSW | Auckland, NZ |
| Entry Price | Free | $48/mo ex GST |
| BAS Lodgement | Job management — BAS lodgement stays in Xero/MYOB/QuickBooks. | Job management — BAS lodgement stays in Xero/MYOB/QuickBooks. |
| STP Phase 2 | n/a | n/a |
| Payday Super | n/a | n/a |
| Modern Awards | N/A | N/A |
| Data Hosting | Multiple (US, AU, Ireland, Singapore, Tokyo) | USA (help); Azure primary + AWS backups; some processing NZ/AU |
| AU Support Hours | 24/7 on paid plans | Mon-Fri 9am-5pm AEST/NZST |
| Phone Support | No | Yes |
| Integrations | 40+ apps | 20+ apps |
Pricing Comparison (AUD, Mar 2026)
ServiceM8 Plans
- ✓Jobs: 30
- ✓Staff: 1
- ✓Sms: 0
- ✓Ai Uses Per Day: 10
- ✓Jobs: 50
- ✓Staff: unlimited
- ✓Sms: 100
- ✓Jobs: 150
- ✓Staff: unlimited
- ✓Sms: 300
- ✓Jobs: 500
- ✓Staff: unlimited
- ✓Sms: 1000
- ✓Jobs: 1500+
- ✓Staff: unlimited
- ✓Sms: 3000
Tradify Plans
- ✓Jobs: unlimited
- ✓Quotes: unlimited
- ✓Swms: No
- ✓Costing: No
- ✓Jobs: unlimited
- ✓Quotes: unlimited
- ✓Swms: Yes
- ✓Costing: Yes
- ✓Jobs: unlimited
- ✓Quotes: unlimited
- ✓Swms: Yes
- ✓Ai: Yes
AU Compliance Scores
ServiceM8
Tradify
Pros & Cons
ServiceM8
Pros
- Genuine Free plan (30 jobs, 1 user) reprinted 8 Sep 2026
- Flat $29–$349 incl GST, unlimited paid users
- Quoting and scheduling on every plan; iOS offline + Tap to Pay
- Native Xero / MYOB / QuickBooks two-way sync
- Growing $79 unlocks electronic forms/SWMS
- 24/7 email and chat on paid plans
Cons
- No native Android app
- SWMS/forms not on Free or Starter
- Job costing (profitability/markup) is Premium $149+
- AWS multi-region — not AU-only
- Job caps on every plan
- No phone support on the subscription
Tradify
Pros
- Published AU Ex GST seats: $48 / $52 / $61
- iOS and Android
- SWMS and certificates on Pro+
- Xero, MYOB and QuickBooks on Lite+
- 14-day trial, phone support listed
- Custom quote path for large teams
Cons
- Per-user Ex GST — five Pro seats are $260 before GST treatment
- Does not work offline
- Not AU-hosted (Azure / USA servers on help pages)
- SWMS not on Lite
- Instant Website $19 in AU
- NZ-made, not AU-made
Who Should Choose ServiceM8
ServiceM8 is best suited for businesses that need sole trader, electrician, plumber.
Choose ServiceM8 if you are:
- Sole Trader
- Electrician
- Plumber
- Hvac
- Cleaning
- Pest Control
- Landscaping
- Small Trade Team 1 10
Who Should Choose Tradify
Tradify is best suited for businesses that need small trade team 2 15, plumber, electrician.
Choose Tradify if you are:
- Small Trade Team 2 15
- Plumber
- Electrician
- Hvac
- Builder