ServiceM8 vs Simpro — Australia 2026
ServiceM8 vs Simpro for AU tradies. Compare SWMS compliance, pricing, project costing, mobile app & Xero/MYOB integration.
ServiceM8 for small trades; Simpro for enterprise operations
ServiceM8 list is $0/$29/$79/$149/$349 incl GST; SWMS/forms are Growing+; native app is iOS; hosting is AWS multi-region (not AU-only). Simpro's public page is Request Pricing — the stored $199 floor is gone; Digital Forms and Simtrac GPS are add-ons; Mobile is iOS/Android with offline after first sync. Both companies are AU-made; neither is documented as AU-only hosted on the pages checked. Choose ServiceM8 for a published flat price; choose Simpro when you will sit through a demo for project costing.
Feature Comparison
| Feature | ServiceM8 | Simpro |
|---|---|---|
| Headquarters | Sydney, NSW | Brisbane, QLD |
| Entry Price | Free | Quote |
| BAS Lodgement | Job management — BAS lodgement stays in Xero/MYOB/QuickBooks. | Job management — BAS lodgement stays in Xero/MYOB/QuickBooks. |
| STP Phase 2 | n/a | n/a |
| Payday Super | n/a | n/a |
| Modern Awards | N/A | N/A |
| Data Hosting | Multiple (US, AU, Ireland, Singapore, Tokyo) | Not named (AWS is a sub-processor) |
| AU Support Hours | 24/7 on paid plans | Mon-Fri 5:00 AM–6:00 PM Brisbane (legal support PDF); campaign page also 24/6 live support |
| Phone Support | No | Yes |
| Integrations | 40+ apps | 100+ apps |
Pricing Comparison (AUD, Mar 2026)
ServiceM8 Plans
- ✓Jobs: 30
- ✓Staff: 1
- ✓Sms: 0
- ✓Ai Uses Per Day: 10
- ✓Jobs: 50
- ✓Staff: unlimited
- ✓Sms: 100
- ✓Jobs: 150
- ✓Staff: unlimited
- ✓Sms: 300
- ✓Jobs: 500
- ✓Staff: unlimited
- ✓Sms: 1000
- ✓Jobs: 1500+
- ✓Staff: unlimited
- ✓Sms: 3000
Simpro Plans
- ✓Jobs: unlimited
AU Compliance Scores
ServiceM8
Simpro
Pros & Cons
ServiceM8
Pros
- Genuine Free plan (30 jobs, 1 user) reprinted 8 Sep 2026
- Flat $29–$349 incl GST, unlimited paid users
- Quoting and scheduling on every plan; iOS offline + Tap to Pay
- Native Xero / MYOB / QuickBooks two-way sync
- Growing $79 unlocks electronic forms/SWMS
- 24/7 email and chat on paid plans
Cons
- No native Android app
- SWMS/forms not on Free or Starter
- Job costing (profitability/markup) is Premium $149+
- AWS multi-region — not AU-only
- Job caps on every plan
- No phone support on the subscription
Simpro
Pros
- Deep project costing, inventory and scheduling on the base plan
- iOS and Android with offline after first sync
- Xero, MYOB, QuickBooks, Sage listed
- AU company, AU support hours published
- Add-ons let you buy GPS/forms only if needed
Cons
- No public price — Request Pricing only; stored $199 dropped
- No free trial
- Digital Forms and Simtrac are add-ons
- Implementation is weeks, not a 14-day trial
- AWS region not named — not AU-sovereign
- Overkill under ~10 staff
Who Should Choose ServiceM8
ServiceM8 is best suited for businesses that need sole trader, electrician, plumber.
Choose ServiceM8 if you are:
- Sole Trader
- Electrician
- Plumber
- Hvac
- Cleaning
- Pest Control
- Landscaping
- Small Trade Team 1 10
Who Should Choose Simpro
Simpro is best suited for businesses that need large trade business 10 plus, electrical contractor, plumbing contractor.
Choose Simpro if you are:
- Large Trade Business 10 Plus
- Electrical Contractor
- Plumbing Contractor
- Hvac Contractor
- Multi Site Operations