How to Migrate from ServiceM8 to Tradify

ServiceM8 to Tradify migration guide for Australian tradies. Client data transfer, SWMS templates, job history, and Xero/MYOB reconnection steps.

Estimated time: 3-5 hoursDifficulty: Moderate
Servicem8Tradify
What this guide coversThis guide walks you through every stage of this migration for Australian businesses. You will learn what data transfers automatically, what requires manual import via CSV, and how to handle AU-specific requirements like BAS reporting periods, STP finalisation and bank feed reconnection.

What Transfers & What Doesn’t

Not everything moves across automatically. Use this table to plan your migration scope.

Data TypeAuto Transfer?Notes
Client DatabaseYesExport ServiceM8 clients as CSV — import to Tradify contacts
Job HistoryNoHistorical jobs don't transfer — export as PDF records from ServiceM8
Quotes & InvoicesNoOutstanding quotes can be manually recreated — invoices stay in ServiceM8
Job TemplatesNoRecreate standard job templates and checklists in Tradify
SWMS & Safety FormsNoRecreate SWMS templates in Tradify — ServiceM8 forms are proprietary format
Photos & AttachmentsNoDownload job photos from ServiceM8 — re-upload to Tradify as needed
Staff & SchedulingNoRe-add team members and recreate recurring schedules
Accounting IntegrationNoDisconnect ServiceM8 from Xero/MYOB, connect Tradify — remap revenue accounts

Step-by-Step Migration Guide

  1. Step 1

    Follow the detailed instructions for this step of the migration process. Ensure all data is verified before proceeding to the next step.

  2. Step 2

    Follow the detailed instructions for this step of the migration process. Ensure all data is verified before proceeding to the next step.

  3. Step 3

    Follow the detailed instructions for this step of the migration process. Ensure all data is verified before proceeding to the next step.

  4. Step 4

    Follow the detailed instructions for this step of the migration process. Ensure all data is verified before proceeding to the next step.

  5. Step 5

    Follow the detailed instructions for this step of the migration process. Ensure all data is verified before proceeding to the next step.

  6. Step 6

    Follow the detailed instructions for this step of the migration process. Ensure all data is verified before proceeding to the next step.

  7. Step 7

    Follow the detailed instructions for this step of the migration process. Ensure all data is verified before proceeding to the next step.

  8. Step 8

    Follow the detailed instructions for this step of the migration process. Ensure all data is verified before proceeding to the next step.

Pre-Migration Checklist

  • Reconcile all bank accounts up to the conversion date
  • Lodge all outstanding BAS and IAS returns
  • Finalise and lodge STP report for the current pay period
  • Export key reports (P&L, Balance Sheet, Trial Balance) as PDFs
  • Back up your data to an external drive and cloud storage
  • Notify your BAS agent or bookkeeper about the planned switch date
Caution: Mid-Year Migration & STP ImplicationsSwitching software mid-financial year introduces risk around Single Touch Payroll (STP) reporting. If you migrate between 1 Jul and 30 Jun, you must finalise an STP event in your old system before cutting over, then lodge a “Year to Date” event in the new system with carried-forward figures.