Jira Review Australia 2026

AU-MadeProject Management
4.2 / 5SoftwareHQ editorial score

Editorial score, not a user-review average. How we score · How we test

Editorial verdict

Best-in-Class for Technical Teams, With AU Roots

Jira remains the AU-founded tracker with an Australia pin on every paid Cloud plan — still the most accessible AU residency in this category. The live list is Standard US$7.50/user/month at the 10-user annual tier (USD 9.05 monthly 1–100), not the stored $8.15 / $17. Guests exist on Standard+ (5 per paid user). Capacity planning is Premium. Default hosting is Global until you pin. Trello still cannot pin AU. New Data Center licences already ended 30 March 2026.

Best for
Software development teams, IT teams, and technical organisations that need Agile project tracking (Scrum/Kanban), deep developer tool integrations, and Australian data residency. Particularly suited to teams already in the Atlassian ecosystem (Confluence, Bitbucket, Trello).
Not ideal for
Non-technical teams that want Asana-style simplicity, Free-plan teams that need an AU pin or guests, or buyers expecting the old $8.15 / $17 cards or a 35,000-user cap.
Visit Jira →

SoftwareHQ does not currently have an affiliate arrangement with Jira. Scores are independent of commercial relationships. Affiliate disclosure

Pricing verified 8 Sep 2026 · Hosting verified 8 Sep 2026

By SoftwareHQ Editorial Team — Updated

Overview

Jira is agile project tracking for software and business teams. Founded in 2002 and headquartered in Sydney, Australia, it serves Australian businesses with local data hosting and AU-based support.

Feature highlights

These highlights come from vendor documentation and editorial analysis of public sources. They are not firsthand test results or a claim that every listed capability was exercised in a trial.

  • Current Standard $7.50 annual at 10 users

    10-user annual tier USD 900. Monthly 1–100 band USD 9.05. Stored $8.15 is stale. Next increase 13 Oct 2026 PT.

  • AU pin on Standard+

    Australia (Sydney) is a residency location for Jira on paid Cloud plans. Default is Global. Free cannot pin.

  • Guests on Standard+, 5 per paid user

    Guests are free up to 5 per paid user, one space per site, Standard/Premium/Enterprise only.

  • Capacity planning is Premium

    Advanced roadmaps and capacity planning are Premium+. Free/Standard have basic roadmaps and basic dependency mapping.

  • Automation is now step allowances

    Explore plans: 150 steps/subscription (Free), 400/user (Standard), 750 (Premium), 1,000 (Enterprise).

  • Paid user cap 100,000

    Explore plans table: up to 100,000 users on Standard/Premium/Enterprise, not 35,000.

AU Compliance Scores

These scores apply to Australian tax, payroll and banking capabilities where they are relevant to Jira. They are SoftwareHQ editorial judgements from public documentation, not firsthand product tests.

Not applicable means this product type is not scored on that dimension (for example BAS lodgement on a CRM). Not supported means the vendor does not offer it. Unknown means we could not verify it from public sources — that is not the same as unsupported.

BAS LodgementNot applicable

Project management tool. BAS stays in accounting software.

STP Phase 2Not applicable

No native AU payroll.

Payday SuperNot applicable

No payroll.

Modern AwardsNot applicable

No payroll.

GST HandlingNot applicable

Not an invoicing/BAS product. Subscription GST/VAT may still apply at checkout.

Bank FeedsNot applicable

Not a bank-feeds product.

When this was checked

Status as of (page snapshot) against a 90-day review target. Checked dates are not updated when the site is rebuilt.

Editorial article date: . That is not proof that pricing, hosting, or compliance was re-checked.

  • PricingVerified

    Verified — checked 8 September 2026.

    atlassian.com/licensing/future-pricing

    USD current list before 13 Oct 2026 PT. Standard monthly 1–100 USD 9.05; annual 10-user USD 900 ($7.50). Premium monthly 18.30; annual 10-user USD 1,850 ($15.42). Free $0 / 10 users. Enterprise quote. Guests Standard+ (5 per paid user). Automation steps 150 / 400 / 750 / 1,000.

  • HostingVerified

    Verified — checked 8 September 2026.

    support.atlassian.com/security-and-access-policies/docs

    Jira residency on Standard/Premium/Enterprise. Australia = AWS Sydney. Default Global. Free excluded. AI data not pinned. Not AU-sovereign until pinned.

Pricing (AUD)

All prices below are in Australian dollars and exclude GST. Verified — checked 8 September 2026. Source: atlassian.com/licensing/future-pricing.

Free
Free
AUD ex GST
Free forever, 10 users, 2 GB, community support, no data-residency pin, no guests. Basic roadmap.
  • Users: 10
  • Projects: unlimited
  • Storage: 2GB
  • Automations: 150 steps/subscription
Most Popular
Standard
$9.05/mo
AUD ex GST
Current list before 13 Oct 2026 PT: USD 9.05/user/month (1–100 monthly band); USD 900/year at the 10-user annual tier ($7.50/user/month). AU data residency pin available. Guests: up to 5 per paid user, one space. Local business hours support. Next list from 13 Oct 2026 is higher.
  • Users: up to 100,000
  • Projects: unlimited
  • Storage: 250GB
  • Automations: 400 steps/user/month
Premium
$18.3/mo
AUD ex GST
Current list: USD 18.30/user/month (1–100 monthly); USD 1,850/year at 10-user annual ($15.42/user/month). Advanced roadmaps, capacity planning, sandbox, 24/7 Premium support, 99.9% SLA. AU pin available.
  • Users: up to 100,000
  • Projects: unlimited
  • Storage: unlimited
  • Automations: 750 steps/user/month
Enterprise
Quote
AUD ex GST
Quote, annual. Up to 150 sites, 1,000 automation steps/user/month, 24/7 Enterprise support, 99.95% SLA. Stored 800-user minimum was not on the explore-plans table this check.
  • Users: up to 100,000
  • Projects: unlimited
  • Storage: unlimited
  • Automations: 1,000 steps/user/month
  • Sites: 150

Estimate first-year cost for Jira

Observed price changes

Recorded when a listed price changed. This is not a complete vendor timeline.

  1. Current Standard 10-user annual USD 900 ($7.50/user/mo) and monthly 1–100 USD 9.05. Premium 10-user annual USD 1,850 ($15.42) / monthly 18.30. Replaces stored ~$8.15 / $17. Next increase 13 Oct 2026 PT not applied.
  2. Standard · $8.15 → $7.50 · Current Standard 10-user annual USD 900 ($7.50/user/mo) vs stored ~$8.15. Premium 10-user annual USD 1,850 ($15.42) vs stored $17. Next increase 13 Oct 2026 PT not applied.

Pros & Cons

Pros

  • Australia pin on Standard+ (AWS Sydney)
  • Current 10-user Standard annual USD 900 ($7.50/user/month)
  • Guests free up to 5 per paid user on Standard+
  • Sydney-founded vendor with AEST-aware Standard support hours
  • Free 10 users with Scrum/Kanban
  • Paid user cap 100,000

Cons

  • USD only; next list increase 13 Oct 2026 PT
  • Default hosting is Global until you pin
  • Free cannot pin AU or invite guests
  • Capacity planning is Premium
  • Steep learning curve for non-technical teams
  • No Cloud phone queue on the pages opened

How this review was made

Reviews separate vendor documentation, editorial analysis and firsthand records. They are not interchangeable.

  • Vendor documentation — Public pages from Jira and other sites. Recorded HTTP(S) URLs are listed under Sources. A source URL is a document we recorded, not a claim that every sentence on this page was checked against that URL.
  • Editorial analysis — SoftwareHQ's written verdict and scores for Australian buyers. The header score is an editorial assessment, not a user-review average, not a lab result, and not a number derived from how many evidence records exist.
  • Firsthand records — This review has no firsthand observation records, trial walkthroughs, or screenshots from a logged-in SoftwareHQ account. Missing tests stay not tested.

This page does not rank products by speed or security from documentation or from evidence count.

Checked by SoftwareHQ Editorial Team. There is no named author profile for this page; attribution stays with the SoftwareHQ editorial team. How we test and the editorial policy for scoring, independence and affiliate rules.

Sources

Public pages recorded when this review was compiled. They are not a checklist that every claim was verified, and they are not evidence of hands-on product testing.

Jira Alternatives

If Jira doesn’t quite fit your needs, consider these alternatives for Australian businesses:

  • Asana — Work management platform for teams and projects. Free plan available.
  • monday.com — Visual work management platform with customisable workflows. Free plan available.
  • ClickUp — All-in-one productivity platform replacing multiple work tools. Free plan available.
  • Trello — Visual Kanban boards for simple project management. Free plan available.

Frequently Asked Questions

Does Jira offer Australian data hosting?
Yes on Standard, Premium and Enterprise. Australia maps to AWS Sydney. Free cannot pin. Default is Global (not pinned). Several data types including AI data are out of scope.
Is Jira priced in AUD for Australian customers?
No. Current USD list (before 13 Oct 2026 PT): Standard $7.50/user/month at the 10-user annual tier (USD 900/year) or $9.05 monthly in the 1–100 band; Premium $15.42 annual at 10 users (USD 1,850/year) or $18.30 monthly. Free $0 for 10 users.
Is Atlassian an Australian company?
Yes. Founded in Sydney in 2002. NASDAQ: TEAM. Sydney office remains. Cloud support for Standard is local business hours via tickets, not a public Cloud phone queue.
How does Jira compare to Asana for Australian teams?
Jira can pin AU on Standard (from US$7.50 annual at 10 users). Asana AU residency is Enterprise+. New Asana Personal is 2 users; Jira Free is 10 users with no AU pin. Jira guests (Standard+, 5 per paid user) vs Asana unlimited free guests on Starter. Jira capacity planning is Premium; Asana portfolio Workload is Advanced.
Is Jira free to use?
Yes, 10 users, 2 GB, 150 automation steps/subscription, community support. No data-residency pin and no guests on Free.
What security certifications does Jira hold?
Stored SOC 2 Type II, ISO 27001:2022, PCI DSS and FedRAMP remain the prior trust-centre set. Data residency docs confirm the Australia pin path. Cert pages were not re-downloaded this check beyond the residency and plans docs.

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