Lumary Review Australia 2026
Enterprise Salesforce NDIS platform — still no public price
Lumary remains the scale pick: Salesforce, advertised SCHADS and PRODA, $6B funding claim. Buyers still cannot see an AUD card. Hosting is Salesforce with ISO 27001/HIPAA claimed, not a named AU region. Use it when a Salesforce estate and a sales quote are acceptable; ShiftCare or CareMaster if you need published dollars.
- Best for
- Mid-to-large NDIS and multi-framework providers with a Salesforce budget and an implementation team.
- Not ideal for
- Small providers who need a public price, AU-only hosting proof, or a same-week DIY rollout.
SoftwareHQ does not currently have an affiliate arrangement with Lumary. Scores are independent of commercial relationships. Affiliate disclosure
Overview
Lumary is salesforce ndis, aged care and disability operations — quote only. Founded in 2012 and headquartered in Adelaide, SA, Australia, it serves Australian businesses with local data hosting and AU-based support.
Feature highlights
These highlights come from vendor documentation and editorial analysis of public sources. They are not firsthand test results or a claim that every listed capability was exercised in a trial.
- Quote-only DC Pro / DC Enterprise
No public AUD table (8 Sep 2026). Do not treat AppExchange $8 USD as Lumary's AU list.
- Advertised SCHADS award management
Pay-condition rules, automated calculations, payroll integration on /disability.
- PRODA bulk claiming
FAQ describes automated claim files from verified shifts plus remittance reconciliation.
- Participant records and incident tracking
Client/plan management, audit trails and incident tracking are homepage modules.
- Salesforce-hosted records
ISO 27001 and HIPAA claimed. AU region not named. Not AU-only by default.
- Xero and MYOB named
Disability FAQ integrations. Depth is vendor copy, not a marketplace count.
AU Compliance Scores
These scores apply to Australian tax, payroll and banking capabilities where they are relevant to Lumary. They are SoftwareHQ editorial judgements from public documentation, not firsthand product tests.
Not applicable means this product type is not scored on that dimension (for example BAS lodgement on a CRM). Not supported means the vendor does not offer it. Unknown means we could not verify it from public sources — that is not the same as unsupported.
Not an accounting product. BAS stays in the connected ledger.
Not a payroll lodge. Payroll is an integration.
Not a payroll product.
lumary.com.au and /disability advertise SCHADS award interpretation with pay-condition rules, automated calculations and payroll integration (8 Sep 2026). Not independently tested. Stored 'UNVERIFIED depth' is outdated as a documentation gap.
GST follows billing in the accounting integration.
Not a bank-feeds product.
When this was checked
Status as of (page snapshot) against a 90-day review target. Checked dates are not updated when the site is rebuilt.
Editorial article date: . That is not proof that pricing, hosting, or compliance was re-checked.
- PricingVerified
Verified — checked 8 September 2026.
Quote only (8 Sep 2026). DC Pro / DC Enterprise. No public AUD list. Do not encode $0. AppExchange $8 USD is not an AU Lumary SKU.
- HostingVerified
Verified — checked 8 September 2026.
Record data in Salesforce, not Lumary's store. Disability page claims ISO 27001 and HIPAA. AU Hyperforce region not printed. Not AU-only.
- Modern AwardsVerified
Verified — checked 8 September 2026.
Advertises SCHADS award management with automated calculations and payroll integration.
- Ndis ClaimingVerified
Verified — checked 8 September 2026.
FAQ: automated PRODA/myplace bulk claims from verified shifts.
- Schads AwardVerified
Verified — checked 8 September 2026.
Vendor-advertised SCHADS. Not a third-party award certification.
Pricing (AUD)
All prices below are in Australian dollars and exclude GST. Verified — checked 8 September 2026. Source: lumary.com.au/disability.
- Users: quote
- Clients: quote
Estimate first-year cost for Lumary
Observed price changes
Recorded when a listed price changed. This is not a complete vendor timeline.
- Still quote-only. DC Pro / DC Enterprise names on lumary.com.au/disability. No public AUD list. Stored $8 USD AppExchange figure is not an AU Lumary SKU.
- Custom Quote · Still quote-only. DC Pro / DC Enterprise on lumary.com.au. No public AUD list.
Pros & Cons
Pros
- Quote path for large SIL/SDA and multi-framework providers
- Advertised SCHADS plus PRODA bulk claiming on the AU disability page
- Salesforce ISO 27001 / HIPAA backing
- Participant, roster, incident and funding modules on one platform
- Xero and MYOB named in the FAQ
- Scale claim still $6B NDIS funding / 200+ providers
Cons
- No public AUD prices
- Salesforce region not named — not AU-only on the public docs
- Implementation and Salesforce licences sit on top of the quote
- No public phone support hours
- Mobile-app claim not re-printed on the current homepage
- SCHADS depth is vendor copy, not a Fair Work certification
How this review was made
Reviews separate vendor documentation, editorial analysis and firsthand records. They are not interchangeable.
- Vendor documentation — Public pages from Lumary and other sites. Recorded HTTP(S) URLs are listed under Sources. A source URL is a document we recorded, not a claim that every sentence on this page was checked against that URL.
- Editorial analysis — SoftwareHQ's written verdict and scores for Australian buyers. The header score is an editorial assessment, not a user-review average, not a lab result, and not a number derived from how many evidence records exist.
- Firsthand records — This review has no firsthand observation records, trial walkthroughs, or screenshots from a logged-in SoftwareHQ account. Missing tests stay not tested.
This page does not rank products by speed or security from documentation or from evidence count.
Checked by SoftwareHQ Editorial Team. There is no named author profile for this page; attribution stays with the SoftwareHQ editorial team. How we test and the editorial policy for scoring, independence and affiliate rules.
Sources
Public pages recorded when this review was compiled. They are not a checklist that every claim was verified, and they are not evidence of hands-on product testing.
- Lumary official site (lumary.com.au)
- Lumary Disability
- Lumary privacy policy
- Lumary official site (support.lumary.com)
- Appexchange Appxlistingdetail
Lumary Alternatives
If Lumary doesn’t quite fit your needs, consider these alternatives for Australian businesses:
- ShiftCare — NDIS, aged care and disability rostering, claiming and compliance. From $9/mo ex GST.
- CareMaster — AI-powered NDIS & aged care rostering, claiming and compliance. From $16/mo ex GST.
- RotaWiz — Free NDIS rostering software with SCHADS Award compliance. Free plan available.