PropertyMe Review Australia 2026

AU-MadeReal estate
3.5 / 5— SoftwareHQ AU Rating
Pricing verified 2026-03-20

Overview

PropertyMe is australia's largest cloud property management & trust accounting platform. Founded in 2013 and headquartered in Sydney, NSW, Australia, it serves Australian businesses with local data hosting and AU-based support.

Australia's largest cloud property management & trust accounting platform

AU Compliance Scores

BAS Lodgement
0/5
STP Phase 2
0/5
Payday Super
0/5
Modern Awards
0/5
GST Handling
3/5
Bank Feeds
4/5
Modern Awards NoteNot applicable — no payroll or HR functionality.

Pricing (AUD inc. GST)

All prices below are in Australian dollars and include GST. Pricing verified as of 2026-03-20.

Basic
$149/mo
AUD inc GST
Core property management with trust accounting, unified inbox, tasks/jobs/inspections, owner and tenant apps, and MePay payment platform. Suits smaller agencies getting started with cloud-based PM.
  • Properties Per Block: 100
Most Popular
Standard
$182/mo
AUD inc GST
Adds paperless inspections with 360° photos, task automation, lease renewal workflows, bank feeds, Xero integration, and portfolio insights. Best for growing agencies wanting automation.
  • Properties Per Block: 100
Advanced
$215/mo
AUD inc GST
Adds AI features: Reply with AiMe (AI message drafting), AiMe Comply (state-based compliance answers), Bills AI (automated bill scanning), and API read access. Suits agencies wanting cutting-edge automation.
  • Properties Per Block: 100
Premier
$/mo
AUD inc GST
Enterprise tier with group reporting across multiple offices, dedicated email domain, and tailored onboarding. For large multi-office agencies.
  • Properties Per Block: custom

Pros & Cons

Pros

  • Market leader managing 1.9 million properties across 6,000+ AU/NZ agencies — proven at scale with agencies like McGrath, Ray White, and LJ Hooker
  • 100% trust account compliant across all Australian states with automated audit reporting and state-specific legislative monitoring
  • Integrated MePay payments platform processing $2.4 billion annually with auto-payment and real-time arrears tracking
  • AI-powered features (AiMe, Bills AI, AiMe Comply) genuinely reduce admin workload for message drafting, bill scanning, and compliance queries
  • Generous support hours including Saturday (7am-7pm Mon-Fri, 9am-6pm Sat AEST) with 96% satisfaction rate — all included in subscription
  • 70+ integration partners including Xero, reaforms, REI Forms Live, ServiceM8, and Power BI covering the full agency tech stack
  • Paperless inspections with 360° photos and tenant self-inspection (InspectMe) save property managers hours per week
  • No lock-in contracts and transparent per-property pricing with no hidden fees

Cons

  • Per-property pricing adds up quickly for larger portfolios — a 500-property agency on Standard pays $910/month before add-ons
  • Some data processing occurs in the United States (payments, SMS, email hosting) — not full Australian data sovereignty
  • Specific cloud infrastructure provider and data center location are not publicly disclosed, making security due diligence harder
  • Bank feeds only available on Standard plan and above — Basic plan users must import bank files manually
  • No annual billing discount available — monthly-only billing with no cost savings for upfront commitment
  • Minimum property thresholds and per-100-property pricing blocks mean agencies pay the same whether they have 101 or 199 properties
  • AML/CTF compliance features not prominently advertised — agencies may need separate tools for Anti-Money Laundering obligations

Who Is PropertyMe Best For?

  • Property Managers
  • Real Estate Agencies
  • Small Business
  • Medium Business

PropertyMe may not be the best fit for:

  • Enterprise
  • Sole Trader
  • Data Sovereignty Strict

PropertyMe Alternatives

If PropertyMe doesn’t quite fit your needs, consider these alternatives for Australian businesses:

  • TrustSoft — Specialist trust accounting & AML/CTF compliance for AU real estate agents. From $99/mo inc. GST.
  • Reapit — All-in-one real estate platform for sales, PM & trust accounting. From $225/mo inc. GST.
  • REI Master — Integrated trust accounting & property management for AU real estate agencies.

Frequently Asked Questions

Is PropertyMe trust account compliant in all Australian states?
Yes. PropertyMe is 100% trust account compliant across all Australian states and territories. The platform monitors state-specific legislative changes and updates automatically. Automated audit reporting is grouped by calendar month to streamline trust account audits.
How much does PropertyMe cost per property?
PropertyMe pricing is per 100 properties (inc. GST): Basic $149/month, Standard $182/month, Advanced $215/month. This works out to approximately $1.49-$2.15 per property per month depending on plan. Add-ons like DirectPay ($110/month per 100 properties) and Grow CRM ($198-$396/month) are extra. There are no lock-in contracts.
Does PropertyMe integrate with Xero?
Yes. PropertyMe integrates natively with Xero on the Standard plan and above. When you pay money from your trust account to your business account, PropertyMe automatically creates the invoice in Xero, ready to auto-reconcile the following day. This keeps your P&L clean without manual double-entry.
Where is PropertyMe data hosted?
PropertyMe is a cloud-based platform headquartered in Sydney, Australia. However, some third-party services process data in the United States, including payment processing, SMS, and email hosting. The specific cloud infrastructure provider is not publicly disclosed. Agencies with strict data sovereignty requirements should contact PropertyMe directly for details.
Can tenants and owners access PropertyMe?
Yes. PropertyMe includes owner and tenant portals at no extra cost on all plans. Owners get 24/7 access to financials, documents, and inspection reports. Tenants can pay rent via MePay, log maintenance requests, and message their property manager. A unified mobile app is available for both iOS and Android.
What support does PropertyMe offer?
PropertyMe offers live support Monday-Friday 7am-7pm AEST and Saturday 9am-6pm AEST via in-app chat, email, and phone (1300 776 763). All support is included in the subscription at no extra cost, along with unlimited online training and a comprehensive knowledge base. PropertyMe reports a 96% customer satisfaction rate.