TrustSoft Review Australia 2026

AU-MadeReal estate
3.0 / 5— SoftwareHQ AU Rating
Pricing verified 2026-03-20

Overview

TrustSoft is specialist trust accounting & aml/ctf compliance for au real estate agents. Founded in 2022 and headquartered in Bella Vista, NSW, Australia, it serves Australian businesses with local data hosting and AU-based support.

Specialist trust accounting & AML/CTF compliance for AU real estate agents

AU Compliance Scores

BAS Lodgement
0/5
STP Phase 2
0/5
Payday Super
0/5
Modern Awards
0/5
GST Handling
2/5
Bank Feeds
4/5
Modern Awards NoteNot applicable — no payroll or HR functionality.

Pricing (AUD inc. GST)

All prices below are in Australian dollars (GST not included). Pricing verified as of 2026-03-20.

Professional Trust
$99/mo
AUD exc GST
Entry-level trust accounting with CSV bank feed import, asset management, client statements, automated audit reports, regulatory compliance, .aba file generation, Xero integration, and audit trails. Suits small agencies with a single trust account.
  • Trusts: 1
  • Users: 2
  • Bank Feeds: csv_import
Most Popular
Hybrid Trust
$150/mo
AUD exc GST
Most popular plan. Adds automatic bank feeds (syncing with 50+ AU banks) and support for up to 5 trust accounts. Suits growing agencies managing multiple trust accounts across different property types.
  • Trusts: 5
  • Users: 5
  • Bank Feeds: automatic
Ultimate Trust
$300/mo
AUD exc GST
Full-scale trust accounting for larger agencies with multiple trust accounts. Automatic bank feeds, up to 15 users, and all core features included. Suits multi-office or high-volume agencies.
  • Trusts: 15
  • Users: 15
  • Bank Feeds: automatic

Pros & Cons

Pros

  • Specialist trust accounting focus with state-specific compliance modules for NSW, VIC, QLD, WA, and SA — deeper regulatory coverage than general-purpose PM tools
  • Dedicated AML/CTF Tranche 2 compliance module purpose-built for the July 2026 AUSTRAC deadline, including KYC/CDD, PEP screening, and suspicious matter reporting
  • Affordable entry point at $99/month (ex GST) for a single trust account — significantly cheaper than full property management platforms for agencies that only need trust accounting
  • Automatic bank feeds syncing with 50+ Australian banks on Hybrid and Ultimate plans, with instant discrepancy flagging to prevent audit penalties
  • ISO/IEC 27001:2022 certified with multi-factor authentication and data encryption — a security credential many competitors lack
  • Mixed-use commercial portfolio management tracking shopping centres, offices, venues, and commercial properties in one platform
  • Xero integration plus CSV/Excel import from MYOB and QuickBooks allows flexible accounting workflows
  • Australian-based support team with global time zone coverage and AI-powered chat assistance

Cons

  • No property management features — no rent roll management, inspections, maintenance tracking, lease renewals, or tenant/owner portals. Agencies need separate PM software.
  • Relatively new to market (parent company registered 2022) with limited user reviews and market track record compared to established players like PropertyMe
  • Small integration ecosystem (Xero, bank feeds, CSV import) compared to PropertyMe's 70+ integration partners
  • Data sovereignty unclear — privacy policy allows data transfer outside Australia but doesn't specify where data is primarily hosted or which cloud provider is used
  • No free trial publicly advertised — only demo available on request, making it harder for agencies to evaluate before committing
  • Support hours and phone number not publicly listed on website, requiring direct inquiry
  • Professional plan limited to CSV bank feeds only — automatic bank feeds require the $150/month Hybrid plan

Who Is TrustSoft Best For?

  • Commercial Real Estate
  • Compliance Focused
  • Small Agency
  • Mixed Use Portfolio

TrustSoft may not be the best fit for:

  • Residential Property Management
  • All In One Seekers
  • Large Enterprise

TrustSoft Alternatives

If TrustSoft doesn’t quite fit your needs, consider these alternatives for Australian businesses:

  • PropertyMe — Australia's largest cloud property management & trust accounting platform. From $149/mo inc. GST.
  • Reapit — All-in-one real estate platform for sales, PM & trust accounting. From $225/mo inc. GST.
  • REI Master — Integrated trust accounting & property management for AU real estate agencies.