Praktika Review Australia 2026

4.0 / 5SoftwareHQ editorial score

Editorial score, not a user-review average. How we score · How we test

Editorial verdict

Best value published-price AU dental PMS

Praktika still publishes a clear AUD ex-GST table and still claims 2007 fees with no increases. Unlimited users per location, HICAPS/Tyro, clinical charting and AU-owned servers remain the offer. The 12-month initial term is real. AI-Scribing is no longer an AU-only path. The integration set is dental-specific rather than a large marketplace.

Best for
Australian dental practices that want printed AUD pricing, unlimited users per site, HICAPS/Tyro and locally owned hosting for the PMS database.
Not ideal for
Practices that need month-to-month from day one, a large third-party app marketplace, or AI scribing that stays in Australia.
Visit Praktika

SoftwareHQ does not currently have an affiliate arrangement with Praktika. Scores are independent of commercial relationships. Affiliate disclosure

Pricing verified 8 Sep 2026 · Hosting verified 8 Sep 2026

Overview

Praktika is au cloud dental pms — $260 / $230 / $200 per location ex gst. Founded in 2007 and headquartered in Burwood East, VIC (Melbourne), it serves Australian businesses with local data hosting and AU-based support.

Feature highlights

These highlights come from vendor documentation and editorial analysis of public sources. They are not firsthand test results or a claim that every listed capability was exercised in a trial.

  • Published AU table still $260 / $230 / $200

    AUD ex GST per location. Unlimited users. Setup $500. Extra chair $25. FAQ: 2007 fees, no increases printed.

  • HICAPS and Tyro claiming

    HICAPS estimates and claims; Medicare Easyclaim. HICAPS terminal PC is Windows. Tyro is Windows and Mac.

  • Clinical charting, imaging and sterilisation

    Periodontal and restorative charts, TWAIN imaging with measurement tools, autoclave/QR pack tracking.

  • Appointment book and free online booking

    Cloud appointment book. Own online booking is free; HealthEngine, MyHealth1st and WhiteCoat also listed.

  • AU-owned servers; AI-Scribing can leave Australia

    PMS data on Praktika-owned Australian mainland servers. Privacy clause 14: AI-Scribing may use US DeepGram/Google/Anthropic.

  • 4-week Test Drive

    Fully featured, no obligation. Extensions on request. 12-month initial term then month-to-month.

AU Compliance Scores

These scores apply to Australian tax, payroll and banking capabilities where they are relevant to Praktika. They are SoftwareHQ editorial judgements from public documentation, not firsthand product tests.

Not applicable means this product type is not scored on that dimension (for example BAS lodgement on a CRM). Not supported means the vendor does not offer it. Unknown means we could not verify it from public sources — that is not the same as unsupported.

BAS LodgementNot applicable

Not a BAS lodge product. Practice GST/BAS stays in Xero or another accounting file.

STP Phase 2Not applicable

Not a payroll product.

Payday SuperNot applicable

Not a payroll product.

Modern AwardsNot applicable

Not a payroll or HR product.

GST Handling
3/5Verified

Tax invoices from completed appointments. Subscription GST extra. Xero listed on the price card. No BAS lodge.

Bank FeedsNot applicable

Not an accounting platform. Bank feeds sit in Xero or similar.

When this was checked

Status as of (page snapshot) against a 90-day review target. Checked dates are not updated when the site is rebuilt.

Editorial article date: . That is not proof that pricing, hosting, or compliance was re-checked.

  • PricingVerified

    Verified — checked 8 September 2026.

    praktika.com.au/prices.html

    AUD ex GST Single Location $260 / two sites $230 per location / 3+ $200 per location. Setup $500. Extra surgery $25. Storage $1/GB. SMS 17–25c. Unlimited users. 4-week Test Drive.

  • HostingVerified

    Verified — checked 8 September 2026.

    praktika.com.au/privacy_statement.html

    PMS data on Praktika-owned Australian mainland servers. AI-Scribing may use US DeepGram/Google/Anthropic. Not AU-only for that add-on.

  • GST handlingVerified

    Verified — checked 8 September 2026.

    praktika.com.au/details.html

    Tax invoices from completed appointments. Price page GST exclusive. No BAS lodge.

Pricing (AUD)

All prices below are in Australian dollars and exclude GST. Verified — checked 8 September 2026. Source: praktika.com.au/prices.html.

Single Location
$260/mo
AUD ex GST
AUD ex GST / month. Up to 2 surgeries. Unlimited users and computers. 10GB storage. 24/7 support. HICAPS, Tyro, DYMO, Xero, DentiCare listed on the card.
  • Surgeries: 2
  • Users: unlimited
  • Computers: unlimited
  • Storage Gb: 10
Three+ Locations
$200/mo
AUD ex GST
AUD ex GST / month per location for three or more sites.
  • Surgeries: 2
  • Users: unlimited
  • Computers: unlimited
  • Storage Gb: 10
  • Locations: 3+

Estimate first-year cost for Praktika

Observed price changes

Recorded when a listed price changed. This is not a complete vendor timeline.

  1. Live AU table still $260 / $230 / $200 per location ex GST. Setup $500. Extra surgery $25. Storage $1/GB. SMS 17–25c.
  2. Single Location · $260 → $260 · AU table still $260 / $230 / $200 per location ex GST. Setup $500. Extra surgery $25. FAQ: 2007 fees, no increases printed.
  3. FAQ: fees established in 2007. No increases printed since.

Pros & Cons

Pros

  • Printed AUD ex-GST table $260 / $230 / $200 per location
  • Unlimited users and computers; no per-seat licence
  • FAQ: 2007 fees with no increases printed
  • HICAPS and Tyro claiming; Medicare Easyclaim
  • PMS data on vendor-owned Australian mainland servers
  • 4-week Test Drive; 24/7 support 1300 325 735
  • Clinical charting, imaging bridges and sterilisation tracking
  • Own online booking is free for subscribers

Cons

  • 12-month initial subscription before month-to-month
  • GST extra — Single Location is $286/month inc GST
  • 10GB included storage; extra $1/GB
  • SMS 17–25c extra
  • HICAPS terminal PC must be Windows
  • AI-Scribing may process in the United States
  • Smaller marketplace than Core Practice (24 apps)

How this review was made

Reviews separate vendor documentation, editorial analysis and firsthand records. They are not interchangeable.

  • Vendor documentationPublic pages from Praktika and other sites. Recorded HTTP(S) URLs are listed under Sources. A source URL is a document we recorded, not a claim that every sentence on this page was checked against that URL.
  • Editorial analysisSoftwareHQ's written verdict and scores for Australian buyers. The header score is an editorial assessment, not a user-review average, not a lab result, and not a number derived from how many evidence records exist.
  • Firsthand recordsThis review has no firsthand observation records, trial walkthroughs, or screenshots from a logged-in SoftwareHQ account. Missing tests stay not tested.

This page does not rank products by speed or security from documentation or from evidence count.

Checked by SoftwareHQ Editorial Team. There is no named author profile for this page; attribution stays with the SoftwareHQ editorial team. How we test and the editorial policy for scoring, independence and affiliate rules.

Sources

Public pages recorded when this review was compiled. They are not a checklist that every claim was verified, and they are not evidence of hands-on product testing.

Praktika Alternatives

If Praktika doesn’t quite fit your needs, consider these alternatives for Australian businesses:

  • Core Practice Sydney cloud dental PMS — quote only; ISO 27001; Azure Australia.
  • Dental4Windows (D4W) Centaur D4W / Dental4Web — quote only; cloud is AWS Sydney.
  • EXACT Henry Schein One EXACT — quote-only on-premise dental PMS.

Frequently Asked Questions

How much does Praktika cost in Australia?
AUD excluding GST (8 Sep 2026): Single Location $260/month (up to 2 surgeries), two locations $230/month per location, three or more $200/month per location. Unlimited users and computers. Setup $500. Extra surgery $25/month. Extra storage $1/month per GB. SMS 17–25 cents. FAQ: fees established in 2007 with no increases printed. 12-month initial term then month-to-month.
Where is Praktika data hosted?
Privacy: personal and health information is stored on servers owned and controlled by Praktika on the Australian mainland. FAQ: Praktika does not use AWS/Google/Apple as the PMS host. AI-Scribing may send data to DeepGram, Google and Anthropic in the United States — that path is not AU-only.
Does Praktika support HICAPS and Medicare claiming?
Yes. Details and integrations pages: HICAPS for health-fund claims, estimates and EFTPOS, including Medicare Easyclaim. The HICAPS terminal PC must be Windows. Tyro covers health fund, EFTPOS and Medicare Easyclaim on Windows and Mac. Medicare and DVA fee schedules are auto-updated. CDBS is not named as a separate SKU on the pages opened.
Can I use Praktika on Mac and Windows?
Yes. FAQ: Mac OS or Windows. Recommended 8GB RAM, i5, 1400×1080. HICAPS terminal sharing requires one Windows PC. Tyro works on Mac.
Is there a free trial of Praktika?
Yes. Test Drive is a fully featured 4-week trial, no cost or obligation. Extensions on request via the Test Drive form.
How long does it take to migrate to Praktika from another dental software?
FAQ: setup is one business day on Praktika servers. Data conversion from other PMS is typically about 2 weeks. After the initial 12 months, billing is month-to-month with 30 days notice and no exit fees.

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