Praktika Review Australia 2026

AU-MadeDental
3.0 / 5— SoftwareHQ AU Rating
Pricing verified 2026-03-20

Overview

Praktika is australia's pioneer cloud-based dental practice management software. Founded in 2007 and headquartered in Burwood East, VIC (Melbourne), it serves Australian businesses with local data hosting and AU-based support.

Australia's pioneer cloud-based dental practice management software

AU Compliance Scores

BAS Lodgement
0/5
STP Phase 2
0/5
Payday Super
0/5
Modern Awards
0/5
GST Handling
3/5
Bank Feeds
0/5
Modern Awards NoteNot applicable — dental practice management software.

Pricing (AUD inc. GST)

All prices below are in Australian dollars (GST not included). Pricing verified as of 2026-03-20.

Single Location
$260/mo
AUD exc GST
Full-featured plan for a single practice location with up to 2 surgeries (chairs). Includes unlimited users, 24/7 support, staff training, software updates, automated backups, and integrations with HICAPS, Tyro, and Xero. Additional surgeries $25/month each.
  • Surgeries: 2
  • Users: unlimited
  • Computers: unlimited
  • Storage Gb: 10
Three+ Locations
$200/mo
AUD exc GST
Best per-location rate for multi-site dental groups with three or more locations. $200/month per location with all features included.
  • Surgeries: 2
  • Users: unlimited
  • Computers: unlimited
  • Storage Gb: 10
  • Locations: 3+

Pros & Cons

Pros

  • 100% Australian-owned, developed, and operated with all data hosted on AU servers — no third-party cloud providers or overseas data transfer
  • Pricing unchanged since 2007 — 18 years without a single price increase, while competitors raise prices regularly
  • Unlimited users and computers per location — no per-seat licensing means growing practices don't face escalating costs
  • Full HICAPS integration for health fund claiming, Medicare Easyclaim including CDBS, and instant rebate estimates before treatment
  • Comprehensive clinical charting with periodontal and restorative views, treatment planning, and automated charting-to-treatment sync
  • Sterilization tracking with QR-coded instrument packs and autoclave cycle records for compliance audits
  • 24/7 AU-based phone and email support included in all plans — no overseas call centres
  • Integrates with major AU booking platforms (HealthEngine, HotDoc, MyHealth1st) and accounting (Xero)

Cons

  • Smaller integration ecosystem (8 integrations) compared to some newer dental platforms with broader app marketplaces
  • 12-month initial subscription commitment required — no month-to-month option from day one
  • Pricing is GST-exclusive, so actual cost for a single location is $286/month inc. GST
  • 10GB included storage may be limiting for practices with high-volume digital imaging — extra storage costs $1/month per GB
  • SMS messages charged separately at 17-25 cents each, which adds up for practices with heavy recall and reminder volumes
  • User interface may feel less modern compared to newer cloud-native competitors entering the Australian dental market
  • No integrated telehealth or video consultation feature — practices needing this must use separate tools

Who Is Praktika Best For?

  • Dental Practice
  • Multi Location Dental
  • Dental Prosthetist

Praktika may not be the best fit for:

  • Practices Wanting Month To Month From Day One
  • Practices Needing Large Integration Ecosystem

Praktika Alternatives

If Praktika doesn’t quite fit your needs, consider these alternatives for Australian businesses:

  • Core Practice ISO 27001-certified cloud dental software built in Sydney. From $199/mo inc. GST.
  • Dental4Windows (D4W) Australia's most widely used dental practice management software.
  • EXACT International dental practice management software powering 6,000+ practices.