Core Practice Review Australia 2026

AU-MadeDental
2.0 / 5— SoftwareHQ AU Rating
Pricing verified 2026-03-20

Overview

Core Practice is iso 27001-certified cloud dental software built in sydney. Founded in 2014 and headquartered in Sydney, NSW, it serves Australian businesses with local data hosting and AU-based support.

ISO 27001-certified cloud dental software built in Sydney

AU Compliance Scores

BAS Lodgement
0/5
STP Phase 2
0/5
Payday Super
0/5
Modern Awards
0/5
GST Handling
2/5
Bank Feeds
0/5
Modern Awards NoteNot applicable — dental practice management software.

Pricing (AUD inc. GST)

All prices below are in Australian dollars (GST not included). Pricing verified as of 2026-03-20.

Communicator
$199/mo
AUD exc GST
UNVERIFIED PRICE — $199 sourced from homepage structured data; official pricing page does not display dollar amounts. Per-location plan with 4 practitioners included, $25/month per additional practitioner. Includes online bookings, patient records, scheduling, advanced financial reports, 24/7 support, and standard integrations.
  • Practitioners: 4
  • Users: unlimited
  • Patients: unlimited
  • Storage: unlimited
Most Popular
Clinical
$240/mo
AUD exc GST
UNVERIFIED PRICE — $240/month sourced from multiple third-party review sites (GetApp, Capterra, SoftwareAdvice); official pricing page does not display dollar amounts. Per-location plan with 2 practitioners included, $25/month per additional practitioner. Includes all Communicator features plus dedicated Customer Success Manager and premium integrations.
  • Practitioners: 2
  • Users: unlimited
  • Patients: unlimited
  • Storage: unlimited

Pros & Cons

Pros

  • Only Australian dental PMS with ISO 27001 certification — the international gold standard for information security management
  • 23+ marketplace integrations including cutting-edge AI tools (CoTreat, DentalFlo AI, Heidi Health, Auggie AI) not found on most competing platforms
  • No lock-in contracts — cancel anytime with no exit fees, unlike Praktika's 12-month initial commitment
  • Unlimited users, patients, and online storage included on all plans — no per-seat licensing surprises
  • Fully responsive mobile access on phones and tablets with direct photo capture and upload functionality
  • Multiple Australian data centre locations with AES-256 encryption and multi-server redundancy for high availability
  • Modern web-first architecture designed from scratch in 2014 — not a legacy desktop system ported to the cloud
  • Integrates with both Xero and MYOB for accounting, plus CommBank Smart Health and multiple payment processors

Cons

  • Pricing not publicly displayed on the website — requires contacting sales or requesting a demo to confirm current rates
  • Polarised user reviews — some praise simplicity and ease of use, others report excessive clicks and complicated workflows for routine tasks
  • Founded 2014 — newer and less battle-tested than established competitors like Praktika (2007, 1,000+ practices) and D4W
  • HICAPS integration requires the main computer to be a PC (Windows) — Mac-only practices need a workaround
  • Setup and data migration fees vary case-by-case with no published fixed pricing — hard to budget upfront
  • Clinical plan includes only 2 practitioners despite being the higher-tier plan — additional practitioners cost $25/month each
  • Free trial availability and duration not clearly stated on the website — competitors like Praktika offer a defined 4-week trial

Who Is Core Practice Best For?

  • Dental Practice
  • Multi Location Dental
  • Security Conscious Practice

Core Practice may not be the best fit for:

  • Practices Wanting Transparent Published Pricing
  • Mac Only Practices Needing Hicaps

Core Practice Alternatives

If Core Practice doesn’t quite fit your needs, consider these alternatives for Australian businesses:

  • Praktika — Australia's pioneer cloud-based dental practice management software. From $260/mo inc. GST.
  • Dental4Windows (D4W) — Australia's most widely used dental practice management software.
  • EXACT — International dental practice management software powering 6,000+ practices.

Frequently Asked Questions

How much does Core Practice cost in Australia?
Core Practice offers two plans priced per location (ex-GST): the Communicator plan starts from approximately $199/month with 4 practitioners included, and the Clinical plan is approximately $240/month with 2 practitioners included plus a dedicated Customer Success Manager and premium integrations. Additional practitioners cost $25/month each. Note: exact pricing is not publicly displayed on the website — contact Core Practice or request a demo for current rates.
Where is Core Practice data stored?
All Core Practice data is stored across multiple servers in multiple data centres within Australia. The platform uses AES-256 encryption (banking-grade) for data in transit and performs automatic backups multiple times per hour. Core Practice is the only Australian dental PMS with ISO 27001 certification for information security management.
Does Core Practice support HICAPS and Medicare claiming?
Yes. Core Practice integrates directly with HICAPS terminals for health fund claiming, Medicare Easyclaim, and EFTPOS payments. The software automatically calculates gap discounts to prevent overcharging. Additionally, Tyro Health integration enables terminal-free health claims processing and SMS payments. Note: HICAPS integration requires the main computer to be a PC.
Is there a free trial of Core Practice?
Core Practice offers free demos that can be booked through the website. Third-party review sites (GetApp, Capterra) indicate a free trial is available, though the exact duration is not publicly specified on the Core Practice website. Contact the team at 1300 863 514 to arrange a trial.
How does Core Practice compare to Praktika?
Core Practice (founded 2014, Sydney) and Praktika (founded 2007, Melbourne) are both Australian-made cloud dental PMS platforms. Core Practice differentiates with ISO 27001 certification, 23+ integrations including AI tools, no lock-in contracts, and a modern web-first UI. Praktika offers 18 years of price stability, unlimited users per location, a proven track record with 1,000+ practices, and its own private cloud infrastructure. Core Practice suits tech-forward practices valuing security credentials; Praktika suits those prioritising cost predictability and a long track record.
What integrations does Core Practice offer?
Core Practice has a marketplace of 23+ integrations including HICAPS, Tyro Health, Xero, MYOB, HotDoc, HealthEngine, Stripe, CommBank Smart Health, PayPal, DS Core (Dentsply Sirona), and several AI tools: CoTreat (scan analysis), DentalFlo AI (AI receptionist), Heidi Health (AI scribe), and Auggie AI (patient re-engagement). It also integrates with Smile Right and Fund My Dental for patient financing.