Core Practice Review Australia 2026

AU-MadeDental Practice Management
3.7 / 5SoftwareHQ editorial score

Editorial score, not a user-review average. How we score · How we test

Editorial verdict

ISO 27001 AU dental PMS — dollars are now quote-only

Core Practice still differentiates on ISO 27001 and a 24-app marketplace, and privacy now names Azure Australia. The published Communicator $199 / Clinical $240 list is gone — official pricing is Request a Demo plus a printed +$25 extra dentist and SMS bundles. HICAPS still needs a Windows PC. Phone support is business hours, not 24/7.

Best for
Australian dental practices that want ISO 27001, Azure AU hosting and a broad integration/AI marketplace, and will take a demo for price.
Not ideal for
Buyers who need a public AUD table before sales, Mac-only HICAPS claiming, or 24/7 phone support.
Visit Core Practice →

SoftwareHQ does not currently have an affiliate arrangement with Core Practice. Scores are independent of commercial relationships. Affiliate disclosure

Pricing verified 8 Sep 2026 · Hosting verified 8 Sep 2026

By SoftwareHQ Editorial Team — Updated

Overview

Core Practice is sydney cloud dental pms — quote only; iso 27001; azure australia. Founded in 2014 and headquartered in Sydney, NSW (Level 19, 1 Market Street), it serves Australian businesses with local data hosting and AU-based support.

Feature highlights

These highlights come from vendor documentation and editorial analysis of public sources. They are not firsthand test results or a claim that every listed capability was exercised in a trial.

  • Quote only — extra dentist $25 is printed

    Clinical and Communicator have no public plan dollars. Both include 2 providers. Stored $199/$240 dropped.

  • ISO 27001 and Azure Australia

    Security page: ISO 27001. Privacy: Microsoft Azure datacentres in Australia only (policy dated 1 Sep 2019).

  • HICAPS plus Tyro Health

    Native HICAPS (Windows 10+ terminal). Tyro Health for terminal-free claims. MBS/CDBS help for 88-prefix items.

  • 24-app marketplace including AI scribes

    Xero, MYOB, HotDoc, HealthEngine, Heidi Health, CoTreat, DentalFlo AI, Auggie AI, Lumie.

  • Clinical charting, perio, sterilisation, forms

    Printed on both plan cards. Appointment book and online booking included.

  • No lock-in contracts

    Pricing FAQ: cancel any time. Setup/migration fees vary. Phone 8am–7pm AEDT.

AU Compliance Scores

These scores apply to Australian tax, payroll and banking capabilities where they are relevant to Core Practice. They are SoftwareHQ editorial judgements from public documentation, not firsthand product tests.

Not applicable means this product type is not scored on that dimension (for example BAS lodgement on a CRM). Not supported means the vendor does not offer it. Unknown means we could not verify it from public sources — that is not the same as unsupported.

BAS LodgementNot applicable

Not a BAS lodge product. Practice GST/BAS stays in Xero or another accounting file.

STP Phase 2Not applicable

Not a payroll product.

Payday SuperNot applicable

Not a payroll product.

Modern AwardsNot applicable

Not a payroll or HR product.

GST Handling
2/5Verified

Invoices and accounts integration (Xero/MYOB). Subscription GST unpublished on the live cards. No BAS lodge.

Bank FeedsNot applicable

Not an accounting platform. Bank feeds sit in Xero or similar.

When this was checked

Status as of (page snapshot) against a 90-day review target. Checked dates are not updated when the site is rebuilt.

Editorial article date: . That is not proof that pricing, hosting, or compliance was re-checked.

  • PricingVerified

    Verified — checked 8 September 2026.

    corepractice.com.au/pricing

    Quote only. Clinical/Communicator have no plan dollars. Extra dentist $25. SMS 19c / $100 / $400. Stored $199/$240 dropped.

  • HostingVerified

    Verified — checked 8 September 2026.

    corepractice.com.au/privacy

    Privacy 1 Sep 2019: Microsoft Azure datacentres in Australia only. Security page ISO 27001. AES-256 in transit.

  • GST handlingVerified

    Verified — checked 8 September 2026.

    corepractice.com.au/marketplace

    Xero/MYOB accounting integrations. Live pricing cards do not print GST. No BAS lodge.

Pricing (AUD)

All prices below are in Australian dollars and exclude GST. Verified — checked 8 September 2026. Source: corepractice.com.au/pricing.

Custom Quote
Quote
AUD ex GST
Quote only (8 Sep 2026). Named cards remain Clinical (2–4 surgery, most popular) and Communicator (3–6+ surgery). Both include 2 dentists/providers, +$25 extra seat. Stored $199/$240 dropped. Do not encode $0.
  • Practitioners: 2
  • Users: unlimited
  • Patients: unlimited
  • Storage: unlimited

Estimate first-year cost for Core Practice

Observed price changes

Recorded when a listed price changed. This is not a complete vendor timeline.

  1. Official /pricing is Request a Demo. Extra dentist $25 still printed. SMS 19c / $100 / $400. Stored $199/$240 dropped.
  2. Communicator (stored $199) → Custom Quote · $199 · Official /pricing is Request a Demo. Stored Communicator $199 / Clinical $240 dropped. Extra dentist $25 still printed.
  3. Stored Communicator $199 / Clinical $240 from homepage schema and third-party sites.

Pros & Cons

Pros

  • ISO 27001 claimed on the security page
  • Privacy names Microsoft Azure datacentres in Australia
  • 24-app marketplace including AI scribe and scan tools
  • No lock-in contracts
  • HICAPS plus Tyro Health
  • Xero and MYOB
  • Extra dentist $25 is printed even without plan dollars
  • Unlimited users/patients/storage advertised

Cons

  • No public Clinical/Communicator dollars — stored $199/$240 dropped
  • HICAPS requires Windows 10+
  • Phone support is 8am–7pm AEDT, not 24/7
  • Privacy policy last updated 1 September 2019
  • Setup and migration fees unpublished
  • Xero App Store $400 is not an official Core Practice card
  • Polarised reviews still a reason to demo workflows

How this review was made

Reviews separate vendor documentation, editorial analysis and firsthand records. They are not interchangeable.

  • Vendor documentation — Public pages from Core Practice and other sites. Recorded HTTP(S) URLs are listed under Sources. A source URL is a document we recorded, not a claim that every sentence on this page was checked against that URL.
  • Editorial analysis — SoftwareHQ's written verdict and scores for Australian buyers. The header score is an editorial assessment, not a user-review average, not a lab result, and not a number derived from how many evidence records exist.
  • Firsthand records — This review has no firsthand observation records, trial walkthroughs, or screenshots from a logged-in SoftwareHQ account. Missing tests stay not tested.

This page does not rank products by speed or security from documentation or from evidence count.

Checked by SoftwareHQ Editorial Team. There is no named author profile for this page; attribution stays with the SoftwareHQ editorial team. How we test and the editorial policy for scoring, independence and affiliate rules.

Sources

Public pages recorded when this review was compiled. They are not a checklist that every claim was verified, and they are not evidence of hands-on product testing.

Core Practice Alternatives

If Core Practice doesn’t quite fit your needs, consider these alternatives for Australian businesses:

  • Praktika — AU cloud dental PMS — $260 / $230 / $200 per location ex GST. From $260/mo ex GST.
  • Dental4Windows (D4W) — Centaur D4W / Dental4Web — quote only; cloud is AWS Sydney.
  • EXACT — Henry Schein One EXACT — quote-only on-premise dental PMS.

Frequently Asked Questions

How much does Core Practice cost in Australia?
Official /pricing (8 Sep 2026) does not print Clinical or Communicator dollars. Both cards include 2 dentists/providers at $25 per extra seat. SMS 19c pay-as-you-go, $100/month (500 SMS) or $400/month (3,000 SMS). Request a demo. Stored ~$199/$240 and Xero App Store $400 are not the live official table. No lock-in. Setup/migration fees vary.
Where is Core Practice data stored?
Privacy (still dated 1 September 2019): personal information is stored across multiple Microsoft Azure datacentres in Australia. Core Practice says it only uses datacentres located in Australia and is not likely to disclose overseas unless you direct it. Security page: AES-256 in transit and ISO 27001.
Does Core Practice support HICAPS and Medicare claiming?
Yes. Marketplace HICAPS: real-time health-fund claims, Medicare payments, EFTPOS and gap updates. Help: the HICAPS PC must be Windows 10 or later. Tyro Health is terminal-free claims. Support article explains ADA vs MBS/CDBS 88-prefix items.
Is there a free trial of Core Practice?
Pricing and homepage offer a demo / full-feature trial request. Duration is not printed on the official pages opened. Contact 1300 863 514.
How does Core Practice compare to Praktika?
Praktika still prints $260/$230/$200 and 2007 fee stability. Core Practice is quote-only with ISO 27001, Azure Australia and a 24-app marketplace, and no lock-in. HICAPS on both needs a Windows terminal PC.
What integrations does Core Practice offer?
Marketplace All Apps (24) including HICAPS, Tyro Health, Xero, MYOB, HotDoc, HealthEngine, Stripe, PayPal, CommBank Health, Heidi Health, CoTreat, DentalFlo AI, Auggie AI and Lumie.

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