EXACT Review Australia 2026
Established on-premise dental PMS — quote only
EXACT still sells depth (managers, Examine Pro, HICAPS/Tyro) as an on-premise licence. Dollars are unpublished. HSO is steering new cloud buyers to Dentally. Stored 6,000-practice and ~6% CPI figures were not on the pages opened. My Practice Cloud has no named DC.
- Best for
- Established practices that already run (or want) on-premise EXACT with AU claiming integrations and will take a Henry Schein One quote.
- Not ideal for
- Practices that want printed pricing, cloud-native PMS without local servers, or AU-only hosted analytics.
SoftwareHQ does not currently have an affiliate arrangement with EXACT. Scores are independent of commercial relationships. Affiliate disclosure
Overview
EXACT is henry schein one exact — quote-only on-premise dental pms. Founded in 1988 and headquartered in South Yarra, VIC (Level 8/627 Chapel Street), it serves Australian businesses.
Feature highlights
These highlights come from vendor documentation and editorial analysis of public sources. They are not firsthand test results or a claim that every listed capability was exercised in a trial.
- Quote only
No public AUD table. 1300 889 668. Do not encode $0 or stored ~6% CPI.
- On-premise PMS; Dentally is the cloud SKU
HSO: EXACT is server-based. Sep 2025 blog pushes cloud with Dentally, a separate product.
- HICAPS and Tyro Health
Integrations page lists both. HICAPS: 100% of AU private health funds.
- Examine Pro imaging
Digital images into the tooth chart. Confirm hardware list on a demo.
- Five practice-management modules
Marketing, Recall, Utilisation, Care and Workflow Manager still on /solutions/exact.
- My Practice Cloud analytics
Cloud KPIs and multi-site comparison. Hosting location unpublished.
AU Compliance Scores
These scores apply to Australian tax, payroll and banking capabilities where they are relevant to EXACT. They are SoftwareHQ editorial judgements from public documentation, not firsthand product tests.
Not applicable means this product type is not scored on that dimension (for example BAS lodgement on a CRM). Not supported means the vendor does not offer it. Unknown means we could not verify it from public sources — that is not the same as unsupported.
Not a BAS lodge product. Practice GST/BAS stays in Xero or another accounting file.
Not a payroll product.
Not a payroll product.
Not a payroll or HR product.
Practice billing in EXACT. No Xero/MYOB on the integrations page opened. No BAS lodge.
Not an accounting platform. Bank feeds sit in Xero or similar.
When this was checked
Status as of (page snapshot) against a 90-day review target. Checked dates are not updated when the site is rebuilt.
Editorial article date: . That is not proof that pricing, hosting, or compliance was re-checked.
- PricingVerified
Verified — checked 8 September 2026.
Quote only. 1300 889 668. No public AUD list. T&Cs August 2025 allow fee changes with a cancel right. Do not encode $0.
- HostingVerified
Verified — checked 8 September 2026.
HSO careers: EXACT is on-premise / server-based; Dentally is cloud. My Practice Cloud DC unpublished. Not AU-only hosted.
- GST handlingVerified
Verified — checked 8 September 2026.
Practice billing in EXACT. No accounting-product integration on the third-party page. No BAS lodge.
Pricing (AUD)
All prices below are in Australian dollars and exclude GST. Verified — checked 8 September 2026. Source: exactdental.com.au/contact-us.
- Users: per licence
Estimate first-year cost for EXACT
Observed price changes
Recorded when a listed price changed. This is not a complete vendor timeline.
- Still quote-only. One Custom Quote. Stored 6,000-practice and ~6% CPI figures not reprinted on the pages opened.
- Custom Quote · Still quote-only. One Custom Quote. Stored 6,000-practice and ~6% CPI figures not reprinted.
Pros & Cons
Pros
- Deep practice-management modules still on the product page
- HICAPS and Tyro Health listed
- Examine Pro imaging and Clinipad intake
- My Practice Cloud multi-site KPIs
- AU phone 1300 889 668 weekdays 8am–6pm
- HealthEngine and MyHealth1st booking
- 35+ years of continuous EXACT development (founded 1988)
- Same vendor family as Dentally if you later move to cloud
Cons
- No public AUD table
- On-premise IT, backups and hardware remain the practice’s job
- My Practice Cloud DC unpublished
- No Xero/MYOB on the integrations page opened
- Stored 6,000-practice and ~6% CPI figures not reprinted
- Cloud path is Dentally, not EXACT-as-SaaS
- Pearl AI not on the current integrations list
- No full-product trial
How this review was made
Reviews separate vendor documentation, editorial analysis and firsthand records. They are not interchangeable.
- Vendor documentation — Public pages from EXACT and other sites. Recorded HTTP(S) URLs are listed under Sources. A source URL is a document we recorded, not a claim that every sentence on this page was checked against that URL.
- Editorial analysis — SoftwareHQ's written verdict and scores for Australian buyers. The header score is an editorial assessment, not a user-review average, not a lab result, and not a number derived from how many evidence records exist.
- Firsthand records — This review has no firsthand observation records, trial walkthroughs, or screenshots from a logged-in SoftwareHQ account. Missing tests stay not tested.
This page does not rank products by speed or security from documentation or from evidence count.
Checked by SoftwareHQ Editorial Team. There is no named author profile for this page; attribution stays with the SoftwareHQ editorial team. How we test and the editorial policy for scoring, independence and affiliate rules.
Sources
Public pages recorded when this review was compiled. They are not a checklist that every claim was verified, and they are not evidence of hands-on product testing.
- Exactdental official site
- Exactdental Exact
- Exactdental Third Party Integrations
- Exactdental My Practice Cloud
- Exactdental Examine Pro
- Exactdental Clinipad
- Exactdental contact
- Exactdental about
- Henryscheinone Our Opportunity
- Exactdental Hso Terms And Conditions August 2025.pdf
- Exactdental From Legacy To Leadership Why Now Is The Time To Move To Cloud
EXACT Alternatives
If EXACT doesn’t quite fit your needs, consider these alternatives for Australian businesses:
- Praktika — AU cloud dental PMS — $260 / $230 / $200 per location ex GST. From $260/mo ex GST.
- Core Practice — Sydney cloud dental PMS — quote only; ISO 27001; Azure Australia.
- Dental4Windows (D4W) — Centaur D4W / Dental4Web — quote only; cloud is AWS Sydney.