Xplor Education Review Australia 2026

AU-MadeChildcare
0.0 / 5— SoftwareHQ AU Rating
Pricing verified 2026-03-20

Overview

Xplor Education is australia's largest childcare management platform with automated ccs. Founded in 2015 and headquartered in Melbourne, VIC, it serves Australian businesses with local data hosting and AU-based support.

Australia's largest childcare management platform with automated CCS

Pricing (AUD inc. GST)

All prices below are in Australian dollars and include GST. Pricing verified as of 2026-03-20.

Office
$/mo
AUD inc GST
UNVERIFIED — Pricing is quote-based and not publicly listed. Office is the core admin module covering CCS compliance, billing, bookings, and enrolment management. Contact Xplor sales for a quote. Annual subscriptions offer savings over monthly billing.
  • Centres: per centre
Playground
$/mo
AUD inc GST
UNVERIFIED — Pricing is quote-based and not publicly listed. Playground is the educator documentation module for recording children's learning and development. Priced separately from Office.
  • Centres: per centre

Pros & Cons

Pros

  • Market leader serving 8,700+ childcare services — the most established platform in AU with the largest support knowledge base and community
  • Australia's first automated CCS platform with weekly auto-submissions, error detection, CWA processing, and ACCS management
  • Best-in-class parent app (Home) rated 4.8 stars iOS / 4.7 stars Android — free with Office subscription
  • All data hosted onshore in Australia using AWS with bank-level security, meeting data sovereignty requirements
  • AU-based phone support Mon-Fri 8am-6pm AEST with 93.7% of calls answered within 5 minutes
  • Playground module embeds EYLF and MTOP frameworks (v2.0) for NQS-aligned learning documentation
  • Supports diverse service types: long day care, OSHC, family day care, and kindergarten/preschool
  • Native Xero timesheet integration for streamlined payroll accounting

Cons

  • Pricing is quote-based and not publicly listed — impossible to compare costs without contacting sales
  • Office and Playground are priced separately, and users report running both modules together is expensive
  • Reporting tools have drawn criticism for inconsistency — reports sometimes don't reconcile and fixes introduce new issues
  • Platform updates frequently introduce bugs that disrupt day-to-day operations for educators and parents
  • Parent CCS onboarding can be challenging — some parents struggle to connect and sign CWAs through the system
  • Now owned by US private equity firm Advent International via Xplor Technologies — strategic decisions may not always prioritise the AU market
  • No confirmed MYOB integration — limits options for services using MYOB for their accounting

Who Is Xplor Education Best For?

  • Childcare Centre
  • Multi Centre Operator
  • Oshc
  • Family Day Care

Xplor Education may not be the best fit for:

  • Sole Trader
  • Budget Conscious

Xplor Education Alternatives

If Xplor Education doesn’t quite fit your needs, consider these alternatives for Australian businesses:

  • OWNA All-in-one Australian childcare management with transparent pricing. From $79/mo inc. GST.
  • Kidsoft Long-established CCS-approved childcare management for Australian centres. From $169/mo inc. GST.
  • Xap All-in-one CCS-approved childcare management with real-time automation. From $169/mo inc. GST.

Frequently Asked Questions

How much does Xplor Education cost per month in Australia?
Xplor Education uses quote-based pricing — they do not publish public prices on their website. Pricing varies depending on which modules you need (Office, Playground, MyWaitlist), the number of centres, and whether you choose monthly or annual billing. Annual subscriptions offer savings. The Home parent app is free with Office. Contact Xplor's sales team for a custom quote.
Is Xplor Education CCS compliant?
Yes. Xplor was Australia's first automated CCS platform. The Office module automatically processes CCS submissions weekly for all enrolled children, handles Complying Written Arrangements (CWAs), manages CCS enrolments, detects and reports submission errors, and supports Additional Child Care Subsidy (ACCS) management.
Where is Xplor Education data hosted?
All Xplor Education data is stored onshore in Australia using Amazon Web Services (AWS) infrastructure. The company states it uses bank-level security to protect sensitive children's data, ensuring compliance with Australian data sovereignty requirements.
Does Xplor Education integrate with Xero or MYOB?
Xplor Education offers a native timesheet integration with Xero for syncing staff hours to your accounting software. MYOB integration has not been publicly confirmed. Xplor also offers API access for custom third-party integrations.
What is the difference between Xplor Office and Xplor Playground?
Office is the core administration module covering CCS compliance, billing, bookings, enrolment management, and attendance tracking. Playground is the educator-facing module for documenting children's learning and development with photos, videos, and observations aligned to the National Quality Framework. They are priced separately but work together as an integrated platform.
How does Xplor Education compare to OWNA and Kidsoft?
Xplor is the market leader by services (8,700+) and was the first to automate CCS submissions. OWNA positions itself as the only true all-in-one platform including payroll and HR. Kidsoft focuses primarily on CCS and billing. Xplor has the best parent app (Home) but its pricing is not transparent. OWNA may be more cost-effective for services that want payroll included, while Kidsoft may suit centres focused primarily on CCS billing compliance.