Kidsoft Review Australia 2026

AU-MadeChildcare
0.0 / 5— SoftwareHQ AU Rating
Pricing verified 2026-03-20

Overview

Kidsoft is long-established ccs-approved childcare management for australian centres. Founded in 2007 and headquartered in Varsity Lakes, QLD (Gold Coast), it serves Australian businesses with local data hosting and AU-based support.

Long-established CCS-approved childcare management for Australian centres

Pricing (AUD inc. GST)

All prices below are in Australian dollars and include GST. Pricing verified as of 2026-03-20.

Monthly
$169/mo
AUD inc GST
Month-to-month billing with no lock-in contract. Includes all features: iEnrol, Reporting, Parent Web Portal & App, Automated CCS, Digital Attendance (Konnect), Payment Integration (DebitPro), Parent Mobile Bookings, and Kidsoft Moments. No setup fees.
  • Features: all
  • Service Types: Long Day Care, Kindergarten, Pre School, OSHC, Vacation/Before & After School Care
24 Months (Billed Monthly)
$149/mo
AUD inc GST
24-month commitment billed monthly at $149/month. Same full feature set. Best per-month rate but longest commitment.
  • Features: all
  • Service Types: Long Day Care, Kindergarten, Pre School, OSHC, Vacation/Before & After School Care

Pros & Cons

Pros

  • Nearly two decades of CCS compliance experience — one of Australia's longest-running childcare management platforms, founded in 2007
  • Simple all-inclusive pricing with no hidden fees — one price gets all features, from $149-$169/month depending on commitment length
  • Kidsoft Moments included free — educator documentation and parent engagement tool at no additional cost
  • Data hosted on AWS in Australia with ISO 27001 compliant data centres and annual penetration testing
  • Toll-free AU-based support (1800 827 234) with free training, live sessions, video library, and migration assistance
  • No lock-in contract on the monthly plan — centres can leave without penalty
  • Purpose-built OSHC product for before/after school and vacation care services
  • Free trial available with no credit card required to evaluate the platform

Cons

  • Low Capterra rating of 3.1/5 (from 7 reviews) with complaints about usability and customer service quality
  • No built-in payroll or HR functionality — centres needing these must use separate systems or consider OWNA
  • No direct accounting integrations (Xero, MYOB, QuickBooks) — a significant gap compared to OWNA which offers all four
  • Support hours limited to Mon-Fri 8:30am-5pm with no weekend support — a drawback for centres operating on Saturdays
  • Pricing is per-service, not tiered by centre size — smaller centres may find $149-$169/month expensive compared to OWNA's $79/month Lite tier
  • Now owned by OWNA (October 2025 acquisition) which creates potential platform uncertainty — will Kidsoft remain independent long-term?
  • Limited third-party integration ecosystem compared to more modern platforms — no formal app marketplace

Who Is Kidsoft Best For?

  • Small Business
  • Medium Business

Kidsoft may not be the best fit for:

  • Enterprise
  • Sole Trader

Kidsoft Alternatives

If Kidsoft doesn’t quite fit your needs, consider these alternatives for Australian businesses:

  • Xplor Education Australia's largest childcare management platform with automated CCS.
  • OWNA All-in-one Australian childcare management with transparent pricing. From $79/mo inc. GST.
  • Xap All-in-one CCS-approved childcare management with real-time automation. From $169/mo inc. GST.