Kidsoft Review Australia 2026

AU-MadeChildcare
0.0 / 5— SoftwareHQ AU Rating
Pricing verified 2026-03-20

Overview

Kidsoft is long-established ccs-approved childcare management for australian centres. Founded in 2007 and headquartered in Varsity Lakes, QLD (Gold Coast), it serves Australian businesses with local data hosting and AU-based support.

Long-established CCS-approved childcare management for Australian centres

Pricing (AUD inc. GST)

All prices below are in Australian dollars and include GST. Pricing verified as of 2026-03-20.

Monthly
$169/mo
AUD inc GST
Month-to-month billing with no lock-in contract. Includes all features: iEnrol, Reporting, Parent Web Portal & App, Automated CCS, Digital Attendance (Konnect), Payment Integration (DebitPro), Parent Mobile Bookings, and Kidsoft Moments. No setup fees.
  • Features: all
  • Service Types: Long Day Care, Kindergarten, Pre School, OSHC, Vacation/Before & After School Care
24 Months (Billed Monthly)
$149/mo
AUD inc GST
24-month commitment billed monthly at $149/month. Same full feature set. Best per-month rate but longest commitment.
  • Features: all
  • Service Types: Long Day Care, Kindergarten, Pre School, OSHC, Vacation/Before & After School Care

Pros & Cons

Pros

  • Nearly two decades of CCS compliance experience — one of Australia's longest-running childcare management platforms, founded in 2007
  • Simple all-inclusive pricing with no hidden fees — one price gets all features, from $149-$169/month depending on commitment length
  • Kidsoft Moments included free — educator documentation and parent engagement tool at no additional cost
  • Data hosted on AWS in Australia with ISO 27001 compliant data centres and annual penetration testing
  • Toll-free AU-based support (1800 827 234) with free training, live sessions, video library, and migration assistance
  • No lock-in contract on the monthly plan — centres can leave without penalty
  • Purpose-built OSHC product for before/after school and vacation care services
  • Free trial available with no credit card required to evaluate the platform

Cons

  • Low Capterra rating of 3.1/5 (from 7 reviews) with complaints about usability and customer service quality
  • No built-in payroll or HR functionality — centres needing these must use separate systems or consider OWNA
  • No direct accounting integrations (Xero, MYOB, QuickBooks) — a significant gap compared to OWNA which offers all four
  • Support hours limited to Mon-Fri 8:30am-5pm with no weekend support — a drawback for centres operating on Saturdays
  • Pricing is per-service, not tiered by centre size — smaller centres may find $149-$169/month expensive compared to OWNA's $79/month Lite tier
  • Now owned by OWNA (October 2025 acquisition) which creates potential platform uncertainty — will Kidsoft remain independent long-term?
  • Limited third-party integration ecosystem compared to more modern platforms — no formal app marketplace

Who Is Kidsoft Best For?

  • Small Business
  • Medium Business

Kidsoft may not be the best fit for:

  • Enterprise
  • Sole Trader

Kidsoft Alternatives

If Kidsoft doesn’t quite fit your needs, consider these alternatives for Australian businesses:

  • Xplor Education Australia's largest childcare management platform with automated CCS.
  • OWNA All-in-one Australian childcare management with transparent pricing. From $79/mo inc. GST.
  • Xap All-in-one CCS-approved childcare management with real-time automation. From $169/mo inc. GST.

Frequently Asked Questions

How much does Kidsoft cost per month in Australia?
Kidsoft offers three pricing tiers: $169/month on month-to-month billing, $159/month on a 12-month commitment (billed monthly, marked as 'Most Popular'), and $149/month on a 24-month commitment (billed monthly). All plans include the full feature set — CCS, attendance, billing, parent portal, enrolment, and Kidsoft Moments — with no hidden fees or setup costs.
Is Kidsoft CCS compliant and approved?
Yes, Kidsoft is CCS-approved and has been managing Child Care Subsidy compliance for nearly two decades since its founding in 2007. The platform automates CCS submissions, validates family data, manages entitlements, and processes enrolment confirmations and Complying Written Arrangements (CWAs).
Who owns Kidsoft now?
Kidsoft was acquired by OWNA in October 2025 through the Juice Technologies acquisition. OWNA now owns Kidsoft, Infocare (NZ), and Kangarootime Australia. However, Kidsoft continues to operate independently with its own platform, support team, pricing, and brand.
Where is Kidsoft data hosted?
All Kidsoft data is hosted in Australia on Amazon Web Services (AWS) infrastructure. The data centres are ISO 27001 compliant, and the platform uses encrypted data storage, regular backups, VPC security, and undergoes annual independent penetration testing.
Does Kidsoft integrate with Xero or MYOB?
No, Kidsoft does not currently offer direct integrations with Xero, MYOB, or QuickBooks. It integrates with workforce tools like Humanforce and Tanda for rostering, and Storypark for documentation. If direct accounting integration is a priority, OWNA (which integrates with Xero, MYOB, QuickBooks, and Reckon) may be a better fit.
How does Kidsoft compare to OWNA and Xplor Education?
Kidsoft focuses primarily on CCS billing and compliance with simple all-inclusive pricing ($149-$169/month). OWNA is a true all-in-one platform with payroll, HR, and direct accounting integrations at tiered pricing from $79/month. Xplor Education is the market leader by services (8,700+) with the best parent app but uses quote-based pricing. Kidsoft is now owned by OWNA but operates independently.