Xap Review Australia 2026
Transparent per-service CCS — buy Scale, not Rise, for subsidy
Xap still prints $169/$259 per service. Those dollars are GST-exclusive in the terms, and CCS automation is still Scale. Storypark now owns the company; the trust centre still says AWS Australia and not ISO 27001. Compare OWNA Premium $149 incl GST if you want CCS in a cheaper GST-inclusive SKU, or Xplor Office from $204 excl GST.
- Best for
- Centres that want a printed per-service CCS card (Scale), kiosk/apps, and AWS Australia.
- Not ideal for
- Centres buying Rise for CCS, buyers who need ISO 27001, or anyone needing Xero on the official integrations list.
SoftwareHQ does not currently have an affiliate arrangement with Xap. Scores are independent of commercial relationships. Affiliate disclosure
Overview
Xap is ccs automation on scale $259 — rise $169 has no ccss. Founded in 2016 and headquartered in Murarrie, QLD (Brisbane) and Melbourne, it serves Australian businesses with local data hosting and AU-based support.
Feature highlights
These highlights come from vendor documentation and editorial analysis of public sources. They are not firsthand test results or a claim that every listed capability was exercised in a trial.
- Rise $169 / Scale $259 excl GST
Per service. Yearly $1,859 / $2,849. GST added. Enterprise quote.
- CCS is Scale+
Federally approved. Rise has billing without CCSS automation.
- Kiosk + Smile + Connect
Guardian sign-in, parent app, educator app on Rise.
- PayChoice PCI
Xap does not store cards. Direct debit and BPay.
- AWS Sydney + Melbourne failover
Not ISO 27001. Storypark owned since April 2026.
- 30-day trial
Still on the free-trial page.
AU Compliance Scores
These scores apply to Australian tax, payroll and banking capabilities where they are relevant to Xap. They are SoftwareHQ editorial judgements from public documentation, not firsthand product tests.
Not applicable means this product type is not scored on that dimension (for example BAS lodgement on a CRM). Not supported means the vendor does not offer it. Unknown means we could not verify it from public sources — that is not the same as unsupported.
Not business accounting.
No payroll product.
Not employer payroll.
No award interpretation.
Family/CCS billing, not BAS.
PayChoice family payments, not bank feeds.
When this was checked
Status as of (page snapshot) against a 90-day review target. Checked dates are not updated when the site is rebuilt.
Editorial article date: . That is not proof that pricing, hosting, or compliance was re-checked.
- PricingVerified
Verified — checked 8 September 2026.
AUD excl GST (terms). Rise $169 / Scale $259 per service (yearly $1,859 / $2,849). Enterprise quote. 30-day trial.
- HostingVerified
Verified — checked 8 September 2026.
AWS Australia, primary Sydney, failover Sydney or Melbourne. Not ISO 27001. PayChoice PCI.
- Ccs ComplianceVerified
Verified — checked 8 September 2026.
Federally approved CCS. Auto attendance submission is Scale, not Rise.
- Nqf ComplianceVerified
Verified — checked 8 September 2026.
Scale: program planning, learning, medication/incidents. Rise daily posts only.
Pricing (AUD)
All prices below are in Australian dollars and exclude GST. Verified — checked 8 September 2026. Source: xap.net.au/pricing.
- Children: unlimited
- Guardians: unlimited
- Service Types: Early learning, OSHC, kindergarten, preschool, FDC
- Children: unlimited
- Guardians: unlimited
- Service Types: Early learning, OSHC, kindergarten, preschool, FDC
- Children: unlimited
- Guardians: unlimited
Estimate first-year cost for Xap
Observed price changes
Recorded when a listed price changed. This is not a complete vendor timeline.
- Rise/Scale still $169/$259 per service. GST exclusive per terms (stored GST-inclusive assumption dropped). CCS still Scale+.
- Rise · $169 → $169 · Rise/Scale still $169/$259 per service. GST exclusive per terms. Stored GST-inclusive flag dropped.
Pros & Cons
Pros
- Printed per-service $169/$259
- Federally approved CCS with Scale automation
- AWS Sydney + Melbourne failover
- 30-day trial
- Smile/Connect apps and kiosk on Rise
- PayChoice so Xap never stores cards
Cons
- CCS automation is not on Rise
- GST added — stored inclusive assumption was wrong
- Not ISO 27001
- No Xero/MYOB on the official integrations page
- Enterprise is quote
- Support hours unpublished
How this review was made
Reviews separate vendor documentation, editorial analysis and firsthand records. They are not interchangeable.
- Vendor documentation — Public pages from Xap and other sites. Recorded HTTP(S) URLs are listed under Sources. A source URL is a document we recorded, not a claim that every sentence on this page was checked against that URL.
- Editorial analysis — SoftwareHQ's written verdict and scores for Australian buyers. The header score is an editorial assessment, not a user-review average, not a lab result, and not a number derived from how many evidence records exist.
- Firsthand records — This review has no firsthand observation records, trial walkthroughs, or screenshots from a logged-in SoftwareHQ account. Missing tests stay not tested.
This page does not rank products by speed or security from documentation or from evidence count.
Checked by SoftwareHQ Editorial Team. There is no named author profile for this page; attribution stays with the SoftwareHQ editorial team. How we test and the editorial policy for scoring, independence and affiliate rules.
Sources
Public pages recorded when this review was compiled. They are not a checklist that every claim was verified, and they are not evidence of hands-on product testing.
- Xap pricing
- Xap Compare All Price
- Xap Trust Security
- Xap Ccs Childcare Management Software
- Xap Terms And Conditions
- Xap Childcare Software And App For Free Trial
- Xap integrations
- Xap privacy policy
- Xap about
- Xap Contact Us Support
Xap Alternatives
If Xap doesn’t quite fit your needs, consider these alternatives for Australian businesses:
- Xplor Education — CCS admin plus educator docs — published from-prices excl GST. From $204/mo ex GST.
- OWNA — GST-inclusive CCS on Premium — Lite is not the CCS SKU. From $99/mo inc GST.
- Kidsoft — CCS, Konnect attendance and DebitPro — public dollars are gone.