Overview

Xap is all-in-one ccs-approved childcare management with real-time automation. Founded in 2016 and headquartered in Murarrie, QLD (Brisbane), it serves Australian businesses with local data hosting and AU-based support.

All-in-one CCS-approved childcare management with real-time automation

Pricing (AUD inc. GST)

All prices below are in Australian dollars and include GST. Pricing verified as of 2026-03-20.

Rise

$169/mo

AUD inc GST

Per-service pricing. Includes family and child profiles, health/immunisation tracking, authorised pick-up management, attendance reports, booking and term-based billing, direct debit/BPay payments, daily activity posting, medication and incident reporting, dynamic role management, family and finance reports. Does NOT include CCS automation or enrolment forms.

Children: unlimited
Guardians: unlimited
Service Types: Early Learning Centres, OSHC, Kindergarten, Preschool, Councils, Family Day Care

Pros & Cons

Pros

Federally approved CCS software with automated daily submissions and real-time compliance dashboards — 93% of centres report saving time on admin and reporting
Transparent per-service pricing from $169/month with annual billing discounts and a 30-day free trial — no upfront payment or lock-in contracts
Purpose-built multi-centre management with SSO via Azure AD — serves major operators including Goodstart Early Learning and KU Children's Services
Two dedicated mobile apps (Smile for parents, Connect for educators) available on iOS and Android with real-time photo/video updates and kiosk sign-in
All data hosted on AWS Sydney with full Australian data sovereignty, encryption at rest and in transit, and annual third-party penetration testing
Automated billing with PayChoice (Tier 1 PCI DSS compliant) — Xap never stores credit card data, supports direct debit, BPay, and same-day credit card clearance
Digital enrolment pipeline with customisable forms, automated waitlist offers, tour booking, and lead CRM — company claims up to 70% reduction in enrolment admin time
Less than 1 minute average wait time on AU-based support calls with dedicated onboarding team (company claim)

Cons

Limited third-party integration ecosystem — only six partners listed on the official integrations page, significantly fewer than competitors like OWNA
No confirmed direct accounting integration with Xero, MYOB, or QuickBooks on the official integrations page — third-party sites mention Xero but this is UNVERIFIED
Not ISO 27001 or SOC 2 certified — security practices align with ISO 27001 principles but lack formal certification, which may be a requirement for some operators
CCS automation only available on Scale plan ($259/month) and above — the Rise plan at $169/month excludes CCS automation, making it less useful for centres that need it
Support hours not publicly disclosed on the website — potential customers cannot verify availability before subscribing (UNVERIFIED)
Very few third-party reviews — only 4 reviews on Capterra (4.0/5 rating), making it difficult to independently assess user satisfaction and reliability
Enterprise pricing not transparent — large operators must contact Xap for custom quotes with no published baseline price

Who Is Xap Best For?

Multi Centre Operator
Early Learning Centre
Oshc
Kindergarten
Council

Xap may not be the best fit for:

Sole Trader
Small Business Needing Accounting

Xap Alternatives

If Xap doesn’t quite fit your needs, consider these alternatives for Australian businesses:

Xplor Education — Australia's largest childcare management platform with automated CCS.
OWNA — All-in-one Australian childcare management with transparent pricing. From $79/mo inc. GST.
Kidsoft — Long-established CCS-approved childcare management for Australian centres. From $169/mo inc. GST.

Xap Review Australia 2026