VetlinkPRO Review Australia 2026

Veterinary
2.0 / 5— SoftwareHQ AU Rating
Pricing verified 2026-03-20

Overview

VetlinkPRO is veterinary practice & revenue management with 30+ years' heritage. Founded in 1989 and headquartered in Auckland, New Zealand, it serves Australian businesses.

Veterinary practice & revenue management with 30+ years' heritage

AU Compliance Scores

BAS Lodgement
0/5
STP Phase 2
0/5
Payday Super
0/5
Modern Awards
0/5
GST Handling
2/5
Bank Feeds
0/5
Modern Awards NoteNot an HR/payroll product.

Pricing (AUD inc. GST)

All prices below are in Australian dollars (GST not included). Pricing verified as of 2026-03-20.

VetlinkPRO
Free
AUD exc GST
Pricing is custom-quoted based on practice size, number of users, and selected modules. Review sites (GetApp) report a starting price of NZD 150.00/month (~AUD 138/month), but Australian pricing may differ. The General Ledger, Accounts Payable, and various integrations are add-on modules. Contact VetlinkPRO via sales@vetlinkpro.com or 1300 361 447 for Australian pricing. UNVERIFIED: No AUD pricing found on official website or Australian review sites. GetApp reports a free trial is available, but the official site only offers free demos.
  • Users: custom
  • Locations: custom

Pros & Cons

Pros

  • 30+ years in veterinary software (founded 1989) with 300+ practices across multiple countries — one of the most established vet PMS platforms in the Asia-Pacific region
  • Flexible deployment with genuine cloud or on-premise options — practices can choose based on their internet reliability, data sovereignty needs, and IT preferences
  • Exceptional user satisfaction with 4.8/5 on Capterra from 45 reviews — users consistently praise ease of use and responsive 24/7 support
  • Extensive lab integration covering both in-house diagnostic equipment (IDEXX, Heska, Vetscan, MiLab) and major Australian external pathology labs (Gribbles, Vetnostics, Vetpath, QML, SVS Labs)
  • Dedicated equine and large animal modules with account-based billing — uncommon among competitors which focus primarily on companion animals
  • Built-in loyalty program, discounting schemes, and hotel/boarding module reduce reliance on third-party add-ons for revenue-driving features
  • Integrated telemedicine via Zoom and online client booking portal with two-way SMS communications for modern client engagement
  • Xero integration for Australian accounting, plus Petsure and GapOnly insurance claims processing directly from the system

Cons

  • Cloud architecture uses Remote Desktop Services on AWS rather than a modern browser-based SaaS model — feels dated compared to ezyVet and Covetrus Ascend
  • No published Australian pricing — NZD 150/month starting price reported by review sites, but AUD pricing requires contacting sales directly
  • Cloud hosting for Asia-Pacific uses AWS Singapore — no confirmed Australian data centre, which may concern practices with data sovereignty requirements
  • Built-in General Ledger with GST reporting is only available for New Zealand — Australian practices must use Xero for GST/BAS compliance
  • No MYOB or QuickBooks integration — only Xero is supported for accounting, limiting options for practices already using other accounting platforms
  • No offline capability and no auto-save — users report losing work when internet connection drops (particularly problematic for cloud-only deployment)
  • NZ-headquartered support team — while 24/7 and highly rated, the team is not AU-based which may affect timezone-specific responsiveness

Who Is VetlinkPRO Best For?

  • Established Practice
  • Equine Practice
  • Mixed Animal Clinic
  • Multi Species Practice

VetlinkPRO may not be the best fit for:

  • Data Sovereignty Required
  • Sole Vet Practice
  • Budget Conscious Clinic

VetlinkPRO Alternatives

If VetlinkPRO doesn’t quite fit your needs, consider these alternatives for Australian businesses:

  • ezyVet — Cloud veterinary practice management by IDEXX. From $260.5/mo inc. GST.
  • Covetrus Ascend — Cloud veterinary practice management built in Brisbane. Free plan available.
  • RxWorks — Established veterinary practice management software from Covetrus. Free plan available.