Overview
VetlinkPRO is veterinary practice & revenue management with 30+ years' heritage. Founded in 1989 and headquartered in Auckland, New Zealand, it serves Australian businesses.
Veterinary practice & revenue management with 30+ years' heritage
AU Compliance Scores
BAS Lodgement0/5
STP Phase 20/5
Payday Super0/5
Modern Awards0/5
GST Handling2/5
Bank Feeds0/5
Modern Awards NoteNot an HR/payroll product.
Pricing (AUD inc. GST)
All prices below are in Australian dollars (GST not included). Pricing verified as of 2026-03-20.
VetlinkPRO
Free
AUD exc GST
Pricing is custom-quoted based on practice size, number of users, and selected modules. Review sites (GetApp) report a starting price of NZD 150.00/month (~AUD 138/month), but Australian pricing may differ. The General Ledger, Accounts Payable, and various integrations are add-on modules. Contact VetlinkPRO via sales@vetlinkpro.com or 1300 361 447 for Australian pricing. UNVERIFIED: No AUD pricing found on official website or Australian review sites. GetApp reports a free trial is available, but the official site only offers free demos.
- Users: custom
- Locations: custom
Pros & Cons
Pros
- 30+ years in veterinary software (founded 1989) with 300+ practices across multiple countries — one of the most established vet PMS platforms in the Asia-Pacific region
- Flexible deployment with genuine cloud or on-premise options — practices can choose based on their internet reliability, data sovereignty needs, and IT preferences
- Exceptional user satisfaction with 4.8/5 on Capterra from 45 reviews — users consistently praise ease of use and responsive 24/7 support
- Extensive lab integration covering both in-house diagnostic equipment (IDEXX, Heska, Vetscan, MiLab) and major Australian external pathology labs (Gribbles, Vetnostics, Vetpath, QML, SVS Labs)
- Dedicated equine and large animal modules with account-based billing — uncommon among competitors which focus primarily on companion animals
- Built-in loyalty program, discounting schemes, and hotel/boarding module reduce reliance on third-party add-ons for revenue-driving features
- Integrated telemedicine via Zoom and online client booking portal with two-way SMS communications for modern client engagement
- Xero integration for Australian accounting, plus Petsure and GapOnly insurance claims processing directly from the system
Cons
- Cloud architecture uses Remote Desktop Services on AWS rather than a modern browser-based SaaS model — feels dated compared to ezyVet and Covetrus Ascend
- No published Australian pricing — NZD 150/month starting price reported by review sites, but AUD pricing requires contacting sales directly
- Cloud hosting for Asia-Pacific uses AWS Singapore — no confirmed Australian data centre, which may concern practices with data sovereignty requirements
- Built-in General Ledger with GST reporting is only available for New Zealand — Australian practices must use Xero for GST/BAS compliance
- No MYOB or QuickBooks integration — only Xero is supported for accounting, limiting options for practices already using other accounting platforms
- No offline capability and no auto-save — users report losing work when internet connection drops (particularly problematic for cloud-only deployment)
- NZ-headquartered support team — while 24/7 and highly rated, the team is not AU-based which may affect timezone-specific responsiveness
Who Is VetlinkPRO Best For?
- Established Practice
- Equine Practice
- Mixed Animal Clinic
- Multi Species Practice
VetlinkPRO may not be the best fit for:
- Data Sovereignty Required
- Sole Vet Practice
- Budget Conscious Clinic
VetlinkPRO Alternatives
If VetlinkPRO doesn’t quite fit your needs, consider these alternatives for Australian businesses:
- ezyVet — Cloud veterinary practice management by IDEXX. From $260.5/mo inc. GST.
- Covetrus Ascend — Cloud veterinary practice management built in Brisbane. Free plan available.
- RxWorks — Established veterinary practice management software from Covetrus. Free plan available.
Frequently Asked Questions
How much does VetlinkPRO cost in Australia?
VetlinkPRO does not publish Australian pricing on its website. Review sites (GetApp) report a starting price of NZD 150.00 per month (~AUD 138/month), with costs varying based on practice size, number of users, and selected modules. Some features like the General Ledger and Accounts Payable are add-on modules. Contact VetlinkPRO at 1300 361 447 or sales@vetlinkpro.com for an Australian quote.
Who owns VetlinkPRO?
VetlinkPRO was founded in Auckland, New Zealand in 1989. In November 2022, it was acquired by Jonas Software, which is an operating division of Constellation Software Inc. (TSX: CSU), a global software conglomerate with over 500 businesses across 100+ verticals.
Does VetlinkPRO offer a free trial?
GetApp indicates VetlinkPRO offers a free trial, but the official website only promotes free demos. Contact VetlinkPRO directly to confirm current trial availability for Australian practices. Demo requests can be made at vetlinkpro.com/contact.
Where is VetlinkPRO data hosted for Australian customers?
VetlinkPRO's cloud service runs on AWS (Amazon Web Services) using Amazon EC2 and S3. The Asia-Pacific cloud region uses a Singapore data centre — there is no confirmed Australian data centre for cloud-hosted customers. Practices requiring Australian data sovereignty can choose the on-premise installation option where data stays at the practice.
Does VetlinkPRO integrate with Xero or MYOB?
VetlinkPRO integrates with Xero for accounting. MYOB and QuickBooks integrations are not listed on the official integrations page. The built-in General Ledger with GST 101 reporting is currently only available for New Zealand practices, so Australian clinics should plan to use Xero for GST and BAS compliance.
Is VetlinkPRO cloud-based or on-premise?
VetlinkPRO offers both options. The cloud version runs on AWS with access via Microsoft Remote Desktop Services from Windows, Mac, Linux, or mobile devices. The on-premise version installs on your own Windows server. Both deployment models provide the same core feature set.