Zanda (formerly Power Diary) Review Australia 2026
Still the free-Medicare AUD pick — extra seats now $29
Zanda still publishes AUD cards and still lodges Medicare/DVA with no per-claim fee. The AU extra-practitioner rate is $29, not the stored $19, so a two-person Growth clinic is $88. Health funds still need a Tyro terminal. ISO 27001 is real; Scribe still uses US AWS. Best for mental-health and allied clinics that want free Medicare and a portal; not for HICAPS Digital NDIS/TAC or a $19 extra seat.
- Best for
- AU allied and mental-health practices that want AUD pricing, a client portal and free native Medicare.
- Not ideal for
- Clinics that need HICAPS Digital Claims for NDIS/TAC/WorkCover, AU-only AI processing, or the old $19 extra-seat rate.
SoftwareHQ does not currently have an affiliate arrangement with Zanda (formerly Power Diary). Scores are independent of commercial relationships. Affiliate disclosure
Overview
Zanda (formerly Power Diary) is zanda (ex power diary) — au starter $29 / growth $59 + $29 extra practitioner. Founded in 2010 and headquartered in Ballarat Central, VIC 3350, Australia, it serves Australian businesses with local data hosting and AU-based support.
Feature highlights
These highlights come from vendor documentation and editorial analysis of public sources. They are not firsthand test results or a claim that every listed capability was exercised in a trial.
- AU Starter $29 / Growth $59 + $29 extra
Ex GST. Extra seat was stored $19. USD /pricing is a different table.
- Free native Medicare/DVA
No per-claim Zanda fee. HW027 required. Tyro is optional Easyclaim.
- Health funds need Tyro HealthPoint
Not HICAPS Digital Claims. Terminal workflow for HealthPoint.
- Clinical notes + BizzyAI
Write/Refine included. Scribe $1+GST/hour; help names US AWS Transcribe.
- Scheduling, portal, telehealth
Client portal on both plans. Telehealth Pro $9. Starter 1,000-appointment cap.
- AWS Sydney + ISO 27001
Zanda’s own ISO certificate. ACSC membership is not a cert. Scribe can leave AU.
AU Compliance Scores
These scores apply to Australian tax, payroll and banking capabilities where they are relevant to Zanda (formerly Power Diary). They are SoftwareHQ editorial judgements from public documentation, not firsthand product tests.
Not applicable means this product type is not scored on that dimension (for example BAS lodgement on a CRM). Not supported means the vendor does not offer it. Unknown means we could not verify it from public sources — that is not the same as unsupported.
Not a BAS lodge product. Practice GST/BAS stays in Xero or another accounting file.
Not a payroll product.
Not a payroll product.
Not a payroll or HR product.
AU pricing page: all prices in AUD and exclude GST. Invoice tax is not BAS lodge. Xero for the books.
Not an accounting platform. Xero is the accounting path.
When this was checked
Status as of (page snapshot) against a 90-day review target. Checked dates are not updated when the site is rebuilt.
Editorial article date: . That is not proof that pricing, hosting, or compliance was re-checked.
- PricingVerified
Verified — checked 8 September 2026.
AU AUD ex GST Starter $29 / Growth $59 + $29 extra practitioner (stored extra $19 dropped). Promo 50% × 6 months. SMS $0.15. Telehealth Pro $9. USD /pricing is a different table.
- HostingVerified
Verified — checked 8 September 2026.
AU accounts on AWS Sydney. ISO 27001 (Zanda certificate). ACSC membership is not a cert. Scribe help: US AWS Transcribe/Bedrock. Not AU-only.
- GST handlingVerified
Verified — checked 8 September 2026.
AU page: prices exclude GST. No BAS lodge.
- Hicaps IntegrationVerified
Verified — checked 8 September 2026.
HealthPoint via Tyro terminal. Not HICAPS Digital Claims.
- Medicare BillingVerified
Verified — checked 8 September 2026.
Native Medicare/DVA. No Zanda per-claim fee. HW027 required.
Pricing (AUD)
All prices below are in Australian dollars and exclude GST. Verified — checked 8 September 2026. Source: zandahealth.com/pricing.
- Practitioners: 1
- Appointments: 1000
- Users: 1
- Storage: 100GB
- Locations: 1 physical + 1 telehealth + 1 phone
- Practitioners: 1
- Appointments: unlimited
- Users: unlimited
- Storage: unlimited
Estimate first-year cost for Zanda (formerly Power Diary)
Observed price changes
Recorded when a listed price changed. This is not a complete vendor timeline.
- AU Growth extra practitioner is $29. Starter $29 / Growth $59 unchanged. USD /pricing is a different table.
- Growth extra practitioner · $19 → $29 · AU Growth extra practitioner now $29 (stored $19). Starter $29 / Growth $59 unchanged. USD /pricing is a different table.
- Growth extra practitioner was stored at $19 AUD.
Pros & Cons
Pros
- AUD public cards; GST extra printed
- Free native Medicare/DVA
- Client portal on Starter and Growth
- ISO 27001 certificate (Zanda’s own)
- Admin users free on Growth
- 14-day trial and a printed 50% 6-month promo
Cons
- Growth extra practitioner is $29, not $19
- No HICAPS Digital Claims for NDIS/TAC/WorkCover
- HealthPoint needs a Tyro terminal
- BizzyAI Scribe uses US AWS
- Starter 1,000-appointment cap
- USD /pricing table is easy to mix up with AU
How this review was made
Reviews separate vendor documentation, editorial analysis and firsthand records. They are not interchangeable.
- Vendor documentation — Public pages from Zanda (formerly Power Diary) and other sites. Recorded HTTP(S) URLs are listed under Sources. A source URL is a document we recorded, not a claim that every sentence on this page was checked against that URL.
- Editorial analysis — SoftwareHQ's written verdict and scores for Australian buyers. The header score is an editorial assessment, not a user-review average, not a lab result, and not a number derived from how many evidence records exist.
- Firsthand records — This review has no firsthand observation records, trial walkthroughs, or screenshots from a logged-in SoftwareHQ account. Missing tests stay not tested.
This page does not rank products by speed or security from documentation or from evidence count.
Checked by SoftwareHQ Editorial Team. There is no named author profile for this page; attribution stays with the SoftwareHQ editorial team. How we test and the editorial policy for scoring, independence and affiliate rules.
Sources
Public pages recorded when this review was compiled. They are not a checklist that every claim was verified, and they are not evidence of hands-on product testing.
- Zandahealth Au
- Zandahealth pricing
- Zandahealth security
- Zandahealth contact
- Zandahealth Claiming And Billing
- Zandahealth Preparing For Medicare Claiming Aus Only
- Zandahealth Processing A Health Point Claim With Tyro Aus Only
- Zandahealth Bizzyai Note Assist
Zanda (formerly Power Diary) Alternatives
If Zanda (formerly Power Diary) doesn’t quite fit your needs, consider these alternatives for Australian businesses:
- Cliniko — Allied health practice management — USD $45–$395 by practitioner band. From $45/mo ex GST.
- Nookal — AUD allied health PMS — Essentials from $49 / Professional $59 per practitioner. From $49/mo ex GST.
- Splose — Adelaide allied health PMS — $27 per practitioner ex GST. From $27/mo ex GST.