Zanda (formerly Power Diary) Review Australia 2026

AU-MadeAllied health
2.0 / 5— SoftwareHQ AU Rating
Pricing verified 2026-03-20

Overview

Zanda (formerly Power Diary) is australian-built practice management with free built-in medicare claiming and ai scribe. Founded in 2010 and headquartered in Ballarat Central, VIC 3350, Australia, it serves Australian businesses with local data hosting and AU-based support.

Australian-built practice management with free built-in Medicare claiming and AI scribe

AU Compliance Scores

BAS Lodgement
0/5
STP Phase 2
0/5
Payday Super
0/5
Modern Awards
0/5
GST Handling
2/5
Bank Feeds
0/5
Modern Awards NoteNot applicable — Zanda does not handle HR or award interpretation.

Pricing (AUD inc. GST)

All prices below are in Australian dollars (GST not included). Pricing verified as of 2026-03-20.

Starter
$29/mo
AUD exc GST
Solo practitioner plan with core features: scheduling, clinical notes, online bookings, client portal, Medicare/DVA claiming, automated reminders, online forms. Limited to 1,000 appointments and 1 admin user. Suitable for sole practitioners starting out.
  • Practitioners: 1
  • Appointments: 1000
  • Users: 1
  • Storage: 100GB
Most Popular
Growth
$59/mo
AUD exc GST
Full-featured plan for solo or group practices. Includes everything in Starter plus unlimited appointments, unlimited users, unlimited storage, practitioner scheduling, advanced waitlist, customisable note templates, Practice Operations Manual, multiple locations, room and resource management. Additional practitioners $19 AUD/month each.
  • Practitioners: 1
  • Appointments: unlimited
  • Users: unlimited
  • Storage: unlimited

Pros & Cons

Pros

  • Free built-in Medicare and DVA direct claiming — zero per-claim fees, unlike Nookal (~$0.30/claim) and Cliniko (requires separate Tyro Health account)
  • AUD pricing removes exchange rate risk for Australian practices — Starter at $29/month and Growth at $59/month (ex GST) compared to Cliniko's USD-only pricing
  • Client portal included with online bookings, intake forms, and self-service appointment management — a feature Nookal still lacks as of March 2026
  • Built-in telehealth (Click & Connect) on all plans at no extra cost — no Zoom subscription or patient app download required
  • BizzyAI Scribe provides AI-powered clinical note transcription at $1+GST/hour — integrated directly, unlike Cliniko which relies on external AI scribes
  • ISO 27001 certified with ACSC partnership and AWS Sydney hosting — strong security credentials for healthcare data
  • Comprehensive automation workflows including smart waitlist matching, multi-step appointment communications, and automated invoice generation
  • 12-month money-back guarantee and frequent 50% off promotional pricing for first 6 months reduces risk for new practices

Cons

  • No HICAPS Digital Claims integration — private health fund claiming is only available via physical Tyro EFTPOS terminal with HealthPoint, limiting options for practices without Tyro hardware
  • Cannot submit NDIS, TAC, WorkSafe Victoria, or WorkCover Queensland claims digitally through HICAPS — a significant gap compared to Nookal's HICAPS Digital Claims integration
  • Smaller integration ecosystem than Cliniko's 81+ connected apps — notably missing MYOB, HotDoc, HealthEngine, VALD Hub, and many third-party tools
  • API still in beta as of March 2026 — custom integrations and third-party app development are limited compared to Cliniko's mature open API
  • August 2024 email system security incident (phishing compromise of appointment reminder emails) — handled transparently but raises concerns for security-conscious practices
  • Starter plan limited to 1,000 appointments and 1 admin user — busy solo practitioners may outgrow it quickly and need to jump to the $59/month Growth plan
  • No direct NDIS claiming integration — NDIS Bulk Upload Report generates CSV files that must be manually uploaded to the PRODA/myplace portal

Who Is Zanda (formerly Power Diary) Best For?

  • Sole Trader
  • Small Business
  • Medium Business
  • Allied Health Practice
  • Mental Health Practice
  • Telehealth Practice

Zanda (formerly Power Diary) may not be the best fit for:

  • Enterprise
  • High Volume Health Fund Claiming
  • Ndis Heavy Practice
  • Custom Integration Dependent

Zanda (formerly Power Diary) Alternatives

If Zanda (formerly Power Diary) doesn’t quite fit your needs, consider these alternatives for Australian businesses:

  • Cliniko — Allied health practice management loved by 65,000+ practitioners. From $45/mo inc. GST.
  • Nookal — Australian-built allied health practice management with built-in Medicare claiming. From $55/mo inc. GST.
  • Splose — AI-powered allied health practice management from Adelaide. From $27/mo inc. GST.