Cliniko Review Australia 2026

AU-MadeAllied health
2.0 / 5— SoftwareHQ AU Rating
Pricing verified 2026-03-20

Overview

Cliniko is allied health practice management loved by 65,000+ practitioners. Founded in 2011 and headquartered in Melbourne, Australia (fully remote team), it serves Australian businesses with local data hosting and AU-based support.

Allied health practice management loved by 65,000+ practitioners

AU Compliance Scores

BAS Lodgement
0/5
STP Phase 2
0/5
Payday Super
0/5
Modern Awards
0/5
GST Handling
2/5
Bank Feeds
0/5
Modern Awards NoteNot applicable — Cliniko does not handle HR or award interpretation.

Pricing (AUD inc. GST)

All prices below are in Australian dollars (GST not included). Pricing verified as of 2026-03-20.

Solo
$45/mo
AUD exc GST
Full feature access for a single practitioner. Includes unlimited admin users, locations, and file storage. All features included — no tiered feature gates.
  • Practitioners: 1
  • Users: unlimited
  • Locations: unlimited
  • Storage: unlimited
Most Popular
Small Team
$95/mo
AUD exc GST
For small multi-practitioner clinics. Same full feature set as Solo, scaled for 2-5 treating practitioners.
  • Practitioners: 2-5
  • Users: unlimited
  • Locations: unlimited
  • Storage: unlimited
Medium Team
$145/mo
AUD exc GST
For growing clinics with 6-8 practitioners. All features included with unlimited admin users.
  • Practitioners: 6-8
  • Users: unlimited
  • Locations: unlimited
  • Storage: unlimited
Large Team
$195/mo
AUD exc GST
For established multi-disciplinary practices with 9-12 practitioners.
  • Practitioners: 9-12
  • Users: unlimited
  • Locations: unlimited
  • Storage: unlimited
Clinic
$295/mo
AUD exc GST
For large clinics with 13-25 practitioners across one or more locations.
  • Practitioners: 13-25
  • Users: unlimited
  • Locations: unlimited
  • Storage: unlimited
Enterprise
$395/mo
AUD exc GST
For large multi-location practices with 26-200 practitioners. Same flat rate regardless of practitioner count within this range.
  • Practitioners: 26-200
  • Users: unlimited
  • Locations: unlimited
  • Storage: unlimited

Pros & Cons

Pros

  • Australian-founded and purpose-built for allied health — understands Medicare, DVA, and health fund claiming workflows
  • Clean, intuitive interface that practitioners can learn without formal training — widely praised for ease of use
  • Transparent practitioner-based pricing with no feature gates — all features included on every plan, unlimited admin users
  • 81+ connected apps ecosystem including HotDoc, HealthEngine, Physitrack, VALD Hub, and 24 AI tools
  • Australian data stored on AWS Sydney with AES-256 encryption, compliant with Australian Privacy Principles
  • 30-day free trial with no credit card required, plus annual billing discount (one month free)
  • Multi-location support included on all plans — manage multiple clinics from one account with centralised patient records
  • Active development with regular feature updates — telehealth, passkey authentication, and AI integrations added in recent years

Cons

  • Pricing is in USD only — Australian practices face exchange rate fluctuations and typically pay more than the listed price in AUD
  • No phone support — only email and in-app chat, which may frustrate practitioners who prefer speaking to a human
  • NDIS claims cannot be submitted directly through Cliniko — invoicing setup is supported but claims must be processed externally
  • Key features like exercise prescription, AI clinical notes, and advanced outcome tracking require paid third-party integrations
  • Medicare and health fund claiming requires a separate Tyro Health account and per-transaction fees
  • No built-in payroll, rostering, or HR features — practices need separate software for staff management
  • SMS appointment reminders cost USD $0.10 per message on top of the subscription fee

Who Is Cliniko Best For?

  • Sole Trader
  • Small Business
  • Medium Business
  • Allied Health Practice
  • Multi Location Practice

Cliniko may not be the best fit for:

  • Enterprise
  • Ndis Heavy Provider
  • Budget Conscious

Cliniko Alternatives

If Cliniko doesn’t quite fit your needs, consider these alternatives for Australian businesses:

  • Nookal — Australian-built allied health practice management with built-in Medicare claiming. From $55/mo inc. GST.
  • Zanda (formerly Power Diary) — Australian-built practice management with free built-in Medicare claiming and AI scribe. From $29/mo inc. GST.
  • Splose — AI-powered allied health practice management from Adelaide. From $27/mo inc. GST.