Nookal Review Australia 2026
Strongest public HICAPS set — now a two-tier AUD table
Nookal still has native Medicare and the widest HICAPS Digital Claims set in this category, and it still bills AUD. The live table is Essentials from $49 and Professional $59 per practitioner with volume bands; the stored $55 all-features SKU is gone, and two-way SMS sits on Professional. Patient Portal is a $10/location add-on. Hosting is Sydney with an unnamed cloud — not AU-only. Best for clinics that need HICAPS NDIS/TAC/WorkCover and will read the tier gates; not for a single flat $55 quote.
- Best for
- AU allied health clinics that want AUD pricing, native Medicare and HICAPS Digital Claims for NDIS/TAC/WorkCover.
- Not ideal for
- Buyers who need a named AU cloud vendor, a free patient portal, or a single all-features $55 SKU.
SoftwareHQ does not currently have an affiliate arrangement with Nookal. Scores are independent of commercial relationships. Affiliate disclosure
Overview
Nookal is aud allied health pms — essentials from $49 / professional $59 per practitioner. Founded in 2010 and headquartered in Oxenford, Gold Coast, Queensland, Australia, it serves Australian businesses with local data hosting and AU-based support.
Feature highlights
These highlights come from vendor documentation and editorial analysis of public sources. They are not firsthand test results or a claim that every listed capability was exercised in a trial.
- Essentials from $49 / Professional $59
AUD per practitioner, GST extra, volume bands. Stored $55 single SKU is gone. Enterprise is quote.
- Native Medicare from $0.10 / claim
Medicare 2.0 and DVA in-product. Live card is from $0.10, not the stored ~$0.30.
- HICAPS Digital Claims
NDIS, TAC, WorkSafe Victoria, WorkCover Queensland from the HICAPS page.
- Clinical notes plus AI + Voice add-on
Templates in-product. AI scribe / voice-to-text / letters are $25 per active licence.
- Patient Portal is now a paid add-on
From $10 per active location. The old “no portal” line is stale.
- Sydney storage, unnamed cloud
SOC 2 Type 2 and HIPAA claimed. PCI not on the current security page.
AU Compliance Scores
These scores apply to Australian tax, payroll and banking capabilities where they are relevant to Nookal. They are SoftwareHQ editorial judgements from public documentation, not firsthand product tests.
Not applicable means this product type is not scored on that dimension (for example BAS lodgement on a CRM). Not supported means the vendor does not offer it. Unknown means we could not verify it from public sources — that is not the same as unsupported.
Not a BAS lodge product. Practice GST/BAS stays in Xero or another accounting file.
Not a payroll product.
Not a payroll product.
Not a payroll or HR product.
Invoice tax rates for GST. Subscription fees exclude taxes. No BAS lodge. Xero/MYOB for the books.
Not an accounting platform. Xero and MYOB are the accounting path.
When this was checked
Status as of (page snapshot) against a 90-day review target. Checked dates are not updated when the site is rebuilt.
Editorial article date: . That is not proof that pricing, hosting, or compliance was re-checked.
- PricingVerified
Verified — checked 8 September 2026.
AUD ex tax. Essentials from $49 / Professional $59 per practitioner with volume bands. Enterprise Contact us. Medicare from $0.10 / claim. SMS from $0.07. AI + Voice $25. Portal from $10/location.
- HostingVerified
Verified — checked 8 September 2026.
AU client data in Sydney data centres. SOC 2 Type 2 and HIPAA claimed. PCI not reprinted. Cloud vendor unnamed. Not AU-only.
- GST handlingVerified
Verified — checked 8 September 2026.
Fees exclude taxes (terms 11 June 2026). Invoice GST is not BAS lodge.
- Hicaps IntegrationVerified
Verified — checked 8 September 2026.
HICAPS Digital Claims: NDIS, TAC, WorkSafe Victoria, WorkCover Queensland.
- Medicare BillingVerified
Verified — checked 8 September 2026.
Native Medicare. Live card from $0.10 / claim.
Pricing (AUD)
All prices below are in Australian dollars and exclude GST. Verified — checked 8 September 2026. Source: nookal.com/pricing.
- Practitioners: 1
- Users: unlimited
- Locations: unlimited
- Practitioners: 1
- Users: unlimited
- Locations: unlimited
- Practitioners: custom
Estimate first-year cost for Nookal
Observed price changes
Recorded when a listed price changed. This is not a complete vendor timeline.
- Live table is Essentials from $49 / Professional $59 per practitioner with volume bands. Enterprise Contact us. Medicare from $0.10 / claim.
- Essentials (was Per Practitioner $55) · $55 → $49 · Single $55 SKU replaced by Essentials from $49 / Professional $59 per practitioner with volume bands. Enterprise Contact us. Medicare from $0.10 / claim.
- Single public SKU was $55 AUD per practitioner ex GST.
Pros & Cons
Pros
- AUD public table with volume bands
- Native Medicare from $0.10 / claim and DVA
- HICAPS Digital Claims for NDIS, TAC, WorkSafe and WorkCover QLD
- Patient Portal add-on now on the price page
- SOC 2 Type 2 and HIPAA claimed; Sydney storage for AU accounts
- 30-day trial
Cons
- No longer one $55 all-features SKU — Professional gates two-way SMS and waitlist automation
- Enterprise is quote
- Cloud vendor unnamed; PCI dropped from the security page
- Telehealth is an integration, not a Nookal-hosted video product
- Phone number 1300 666 525 is not on the official contact page opened this check
- AI + Voice and Patient Portal are extra
How this review was made
Reviews separate vendor documentation, editorial analysis and firsthand records. They are not interchangeable.
- Vendor documentation — Public pages from Nookal and other sites. Recorded HTTP(S) URLs are listed under Sources. A source URL is a document we recorded, not a claim that every sentence on this page was checked against that URL.
- Editorial analysis — SoftwareHQ's written verdict and scores for Australian buyers. The header score is an editorial assessment, not a user-review average, not a lab result, and not a number derived from how many evidence records exist.
- Firsthand records — This review has no firsthand observation records, trial walkthroughs, or screenshots from a logged-in SoftwareHQ account. Missing tests stay not tested.
This page does not rank products by speed or security from documentation or from evidence count.
Checked by SoftwareHQ Editorial Team. There is no named author profile for this page; attribution stays with the SoftwareHQ editorial team. How we test and the editorial policy for scoring, independence and affiliate rules.
Sources
Public pages recorded when this review was compiled. They are not a checklist that every claim was verified, and they are not evidence of hands-on product testing.
- Nookal official site
- Nookal pricing
- Nookal security
- Nookal contact
- Nookal Subscription
- Nookal Hicaps
- Nookal Telehealth
- Nookal Free Trial
Nookal Alternatives
If Nookal doesn’t quite fit your needs, consider these alternatives for Australian businesses:
- Cliniko — Allied health practice management — USD $45–$395 by practitioner band. From $45/mo ex GST.
- Zanda (formerly Power Diary) — Zanda (ex Power Diary) — AU Starter $29 / Growth $59 + $29 extra practitioner. From $29/mo ex GST.
- Splose — Adelaide allied health PMS — $27 per practitioner ex GST. From $27/mo ex GST.