Nookal Review Australia 2026

AU-MadeAllied health
2.0 / 5— SoftwareHQ AU Rating
Pricing verified 2026-03-20

Overview

Nookal is australian-built allied health practice management with built-in medicare claiming. Founded in 2010 and headquartered in Oxenford, Gold Coast, Queensland, Australia, it serves Australian businesses with local data hosting and AU-based support.

Australian-built allied health practice management with built-in Medicare claiming

AU Compliance Scores

BAS Lodgement
0/5
STP Phase 2
0/5
Payday Super
0/5
Modern Awards
0/5
GST Handling
2/5
Bank Feeds
0/5
Modern Awards NoteNot applicable — Nookal does not handle HR or award interpretation.

Pricing (AUD inc. GST)

All prices below are in Australian dollars (GST not included). Pricing verified as of 2026-03-20.

Per Practitioner
$55/mo
AUD exc GST
Base per-practitioner pricing. $55 AUD per practitioner per month (ex GST). All features included — pricing scales with the number of treating practitioners. Equivalent pricing in other currencies: $45 USD, £25 GBP, €40 EUR. Plans are customisable for larger practices — contact Nookal for volume pricing.
  • Practitioners: 1
  • Users: unlimited
  • Locations: unlimited

Pros & Cons

Pros

  • Australian-founded and AUD-priced — no exchange rate risk, unlike Cliniko which charges in USD
  • Built-in Medicare 2.0 direct claiming for bulk bill and patient-paid claims — no separate third-party account required for basic Medicare processing
  • HICAPS Digital Claims integration handles health fund, NDIS, TAC, WorkSafe Victoria, and WorkCover Queensland claiming in one platform
  • Strong clinical notes system with fully customisable templates — consistently praised in user reviews as best-in-class
  • Multi-location practice management with centralised scheduling, patient records, and reporting across all sites
  • Built-in online booking platform with integrations to HealthEngine and HotDoc for additional patient acquisition channels
  • 30-day free trial with guided onboarding and both free and paid data conversion services for migrating from other systems
  • Australian data stored in Sydney data centres with SOC 2 Type II verification and AES-256 encryption

Cons

  • No client-facing portal — patients cannot view or manage their own bookings, a feature that has been repeatedly promised but not delivered
  • Smaller integration ecosystem compared to Cliniko's 81+ connected apps — fewer third-party options for AI scribes, marketing, and specialised tools
  • Medicare claiming credits charged separately at ~$0.30 AUD per transaction — costs add up for high-volume Medicare practices (e.g. $30/month at 100 claims/practitioner)
  • Forms and custom fields are limited — users report difficulty adding or creating fields on forms
  • Reporting tools lack advanced customisation options that business owners want for monitoring specific metrics
  • Smaller company (~18 employees) means potentially slower feature development and response times compared to larger competitors
  • Mobile app functionality could be improved — some users report wanting better mobile capabilities

Who Is Nookal Best For?

  • Sole Trader
  • Small Business
  • Medium Business
  • Allied Health Practice
  • Multi Location Practice

Nookal may not be the best fit for:

  • Enterprise
  • Client Portal Dependent
  • High Volume Medicare

Nookal Alternatives

If Nookal doesn’t quite fit your needs, consider these alternatives for Australian businesses:

  • Cliniko — Allied health practice management loved by 65,000+ practitioners. From $45/mo inc. GST.
  • Zanda (formerly Power Diary) — Australian-built practice management with free built-in Medicare claiming and AI scribe. From $29/mo inc. GST.
  • Splose — AI-powered allied health practice management from Adelaide. From $27/mo inc. GST.