FlowLogic Review Australia 2026

AU-MadeAged care
4.0 / 5— SoftwareHQ AU Rating
Pricing verified 2026-03-20

Overview

FlowLogic is cloud-based aged care and ndis management for au providers. Founded in 2018 and headquartered in Buderim, QLD, Australia, it serves Australian businesses with local data hosting and AU-based support.

Cloud-based aged care and NDIS management for AU providers

AU Compliance Scores

BAS Lodgement
0/5
STP Phase 2
0/5
Payday Super
0/5
Modern Awards
4/5
GST Handling
0/5
Bank Feeds
0/5
Modern Awards NoteFlowLogic includes a built-in SCHADS Award interpreter that automatically calculates penalty rates, overtime, and award conditions according to current Australian employment laws. Updates occur automatically when award rates change. Real-time compliance monitoring across employment classifications with alerts for potential non-compliance. UNVERIFIED: Whether the Aged Care Award (MA000018) and Nurses Award (MA000034) are separately interpreted beyond SCHADS — marketing materials reference SCHADS as the primary framework.

Pricing (AUD inc. GST)

All prices below are in Australian dollars (GST not included). Pricing verified as of 2026-03-20.

Custom Quote
$/mo
AUD exc GST
FlowLogic uses custom pricing only — no fixed plan tiers are publicly listed. Ongoing subscription pricing and per-user fees are outlined during a personalised demo. Setup fees vary based on number of users, data migration complexity, and training requirements. No lock-in contracts. Annual payment discounts available upon request. Three onboarding packages are offered: FlowEssential (self-guided with training resources), FlowAssist (guided configuration with specialist support), and FlowPartner (fully managed end-to-end setup including data migration and workflow automation — marked as most popular). UNVERIFIED: No specific AUD pricing could be found from any public source.
  • Users: custom
  • Clients: custom

Pros & Cons

Pros

  • Purpose-built for the Support at Home programme and new Australian Aged Care Act with automated price guide updates, bulk claiming, and funding utilisation tracking
  • Built-in SCHADS Award interpreter with automatic penalty rate, overtime, and classification calculations that update when award rates change
  • All data stored on Australian servers with ISO 27001 certification, CSA STAR Registry listing, and bank-level encryption
  • Australian-founded company (Buderim, QLD) with local support team that understands aged care regulatory requirements
  • Native Xero and MYOB integration plus PRODA/PACE for NDIS claiming — eliminates double-handling for providers spanning both NDIS and aged care
  • Mobile app with GPS-verified clock-in enables care workers to view schedules, accept shifts, log notes, and track visits in the field
  • No lock-in contracts with three flexible onboarding tiers (FlowEssential, FlowAssist, FlowPartner) matching different organisational capabilities
  • Fast implementation at 8–12 weeks with structured data migration methodology — significantly faster than enterprise Salesforce-based alternatives

Cons

  • Does not support residential aged care — explicitly optimised for home-based and community care only, with no AN-ACC funding management
  • Custom-only pricing with no public price transparency — providers must engage sales for any cost information
  • Help Centre listed as 'Coming Soon' — self-service support infrastructure is not yet mature, limiting independent troubleshooting
  • Relatively young company (Datanova Cloud Pty Ltd registered 2018) without the track record of established aged care software vendors
  • SCHADS is the only award explicitly confirmed as interpreted — support for Aged Care Award and Nurses Award is UNVERIFIED
  • No independent user reviews found on major platforms (Capterra, G2, Software Advice) to validate marketing claims
  • Specific cloud hosting provider not disclosed — while data is confirmed as Australian-hosted, the infrastructure details (AWS, Azure, etc.) are opaque

Who Is FlowLogic Best For?

  • Home Care Providers
  • Community Aged Care Providers
  • Support At Home Providers
  • Ndis Providers Expanding To Aged Care
  • Medium To Large Providers 20 Plus Staff

FlowLogic may not be the best fit for:

  • Residential Aged Care Providers
  • An Acc Focused Providers
  • Small Providers Wanting Transparent Pricing
  • Organisations Needing Mature Self Service Support

FlowLogic Alternatives

If FlowLogic doesn’t quite fit your needs, consider these alternatives for Australian businesses:

  • Lumary AC — Enterprise aged care management platform built on Salesforce.
  • MYP — All-in-one care management software for aged care and NDIS providers.