FlowLogic Review Australia 2026
Capable home-care quote — still no public price, no residential
FlowLogic remains a Buderim-built Support at Home platform with advertised SCHADS/SIRS, Xero/MYOB and Australian-hosted ISO 27001 copy. It still will not quote a public AUD card, still does not support residential AN-ACC, and the Help Centre is still Coming Soon. Use it for home-care/community providers who will sit through a demo; look elsewhere for residential or published dollars.
- Best for
- Medium to large home-care and community providers who need Support at Home claiming, SCHADS-aware rostering and AU-hosted records, and will accept a quote.
- Not ideal for
- Residential AN-ACC providers, buyers who need a public price, or teams that need a live self-service help centre.
SoftwareHQ does not currently have an affiliate arrangement with FlowLogic. Scores are independent of commercial relationships. Affiliate disclosure
Overview
FlowLogic is home-care and community aged care — quote only. Founded in 2018 and headquartered in Buderim, QLD, Australia, it serves Australian businesses with local data hosting and AU-based support.
Feature highlights
These highlights come from vendor documentation and editorial analysis of public sources. They are not firsthand test results or a claim that every listed capability was exercised in a trial.
- Quote-only with three onboarding packs
FlowEssential / FlowAssist / FlowPartner. User fees in a demo. No public AUD card.
- Home care only — no residential
Product disclaimer: not residential aged care. AN-ACC is not available.
- Support at Home claiming
Bulk claiming, price-guide updates, quarterly budgets, split invoicing.
- SCHADS plus Aged Care Award copy
Awards page: automated interpretation and SIRS incident workflows.
- Australian-hosted, ISO 27001 claimed
Cloud vendor unnamed. Deprecated CSA STAR self-assessment not counted.
- Sales 1300 217 451
Stored 1300 552 166 is stale. Help Centre still Coming Soon.
AU Compliance Scores
These scores apply to Australian tax, payroll and banking capabilities where they are relevant to FlowLogic. They are SoftwareHQ editorial judgements from public documentation, not firsthand product tests.
Not applicable means this product type is not scored on that dimension (for example BAS lodgement on a CRM). Not supported means the vendor does not offer it. Unknown means we could not verify it from public sources — that is not the same as unsupported.
Not an accounting product. BAS stays in Xero/MYOB after invoice sync.
Not a payroll lodge. Payroll is an integration.
Not a payroll product.
Awards page (8 Sep 2026): automated SCHADS interpretation (penalties, overtime, classifications) and Aged Care Award monitoring. Timesheet page repeats SCHADS. Vendor-advertised, not independently scored.
GST follows Xero/MYOB. Subscription GST unpublished.
Not a bank-feeds product.
When this was checked
Status as of (page snapshot) against a 90-day review target. Checked dates are not updated when the site is rebuilt.
Editorial article date: . That is not proof that pricing, hosting, or compliance was re-checked.
- PricingVerified
Verified — checked 8 September 2026.
Quote only (8 Sep 2026). User fees in a demo. FlowEssential/Assist/Partner are onboarding. No lock-in. Stored 14-day trial duration dropped. GST unpublished.
- HostingVerified
Verified — checked 8 September 2026.
Homepage FAQ: Australian-based servers, ISO 27001. Cloud vendor unnamed. CSA STAR Level 1 11 Mar 2025 is deprecated — not counted as current.
- An Acc FundingVerified
Verified — checked 8 September 2026.
Disclaimer: not residential aged care. AN-ACC unavailable.
- Hcp FundingVerified
Verified — checked 8 September 2026.
Support at Home bulk claiming, price-guide updates, quarterly budgets.
- Modern AwardsVerified
Verified — checked 8 September 2026.
SCHADS interpretation plus Aged Care Award monitoring advertised.
- Quality StandardsVerified
Verified — checked 8 September 2026.
SIRS incident workflows, compliance dashboards, audit-ready copy. Not a Commission certification.
Pricing (AUD)
All prices below are in Australian dollars and exclude GST. Verified — checked 8 September 2026. Source: flowlogic.com.au/pricing.
- Users: quote
- Clients: quote
Estimate first-year cost for FlowLogic
Observed price changes
Recorded when a listed price changed. This is not a complete vendor timeline.
- Still quote-only. Stored 14-day trial duration dropped (request-a-trial form, no days printed).
- Custom Quote · Still quote-only. Stored 14-day trial duration dropped. Sales number now 1300 217 451.
Pros & Cons
Pros
- Support at Home claiming, rostering, care plans and SIRS incident copy on official pages
- Advertised SCHADS / Aged Care Award interpretation
- Australian-hosted customer data with ISO 27001 claimed
- Xero and MYOB named; PRODA/PACE named
- No lock-in contracts; three onboarding packs
- Local sales number 1300 217 451 and Buderim office
Cons
- No public AUD prices
- Residential aged care / AN-ACC explicitly unsupported
- Help Centre still Coming Soon
- Cloud vendor unnamed
- CSA STAR listing is a deprecated 2025 self-assessment
- Implementation timeline copy disagrees (8–12 vs 4–6 weeks)
How this review was made
Reviews separate vendor documentation, editorial analysis and firsthand records. They are not interchangeable.
- Vendor documentation — Public pages from FlowLogic and other sites. Recorded HTTP(S) URLs are listed under Sources. A source URL is a document we recorded, not a claim that every sentence on this page was checked against that URL.
- Editorial analysis — SoftwareHQ's written verdict and scores for Australian buyers. The header score is an editorial assessment, not a user-review average, not a lab result, and not a number derived from how many evidence records exist.
- Firsthand records — This review has no firsthand observation records, trial walkthroughs, or screenshots from a logged-in SoftwareHQ account. Missing tests stay not tested.
This page does not rank products by speed or security from documentation or from evidence count.
Checked by SoftwareHQ Editorial Team. There is no named author profile for this page; attribution stays with the SoftwareHQ editorial team. How we test and the editorial policy for scoring, independence and affiliate rules.
Sources
Public pages recorded when this review was compiled. They are not a checklist that every claim was verified, and they are not evidence of hands-on product testing.
- Flowlogic official site
- Flowlogic pricing
- Flowlogic Aged Care Software
- Flowlogic Awards Compliance Software For Aged Care
- Flowlogic Aged Care Compliance Software
- Flowlogic Accounting Software For Aged Care
- Flowlogic Secure Document Storage Compliance
- Flowlogic contact
- Cloudsecurityalliance Flowlogic
FlowLogic Alternatives
If FlowLogic doesn’t quite fit your needs, consider these alternatives for Australian businesses:
- Lumary AC — Salesforce Support at Home operations — quote only.
- MYP — Per-user home-care quote — Support at Home and CHSP.