FlowLogic Review Australia 2026

AU-MadeAged care
4.0 / 5— SoftwareHQ AU Rating
Pricing verified 2026-03-20

Overview

FlowLogic is cloud-based aged care and ndis management for au providers. Founded in 2018 and headquartered in Buderim, QLD, Australia, it serves Australian businesses with local data hosting and AU-based support.

Cloud-based aged care and NDIS management for AU providers

AU Compliance Scores

BAS Lodgement
0/5
STP Phase 2
0/5
Payday Super
0/5
Modern Awards
4/5
GST Handling
0/5
Bank Feeds
0/5
Modern Awards NoteFlowLogic includes a built-in SCHADS Award interpreter that automatically calculates penalty rates, overtime, and award conditions according to current Australian employment laws. Updates occur automatically when award rates change. Real-time compliance monitoring across employment classifications with alerts for potential non-compliance. UNVERIFIED: Whether the Aged Care Award (MA000018) and Nurses Award (MA000034) are separately interpreted beyond SCHADS — marketing materials reference SCHADS as the primary framework.

Pricing (AUD inc. GST)

All prices below are in Australian dollars (GST not included). Pricing verified as of 2026-03-20.

Custom Quote
$/mo
AUD exc GST
FlowLogic uses custom pricing only — no fixed plan tiers are publicly listed. Ongoing subscription pricing and per-user fees are outlined during a personalised demo. Setup fees vary based on number of users, data migration complexity, and training requirements. No lock-in contracts. Annual payment discounts available upon request. Three onboarding packages are offered: FlowEssential (self-guided with training resources), FlowAssist (guided configuration with specialist support), and FlowPartner (fully managed end-to-end setup including data migration and workflow automation — marked as most popular). UNVERIFIED: No specific AUD pricing could be found from any public source.
  • Users: custom
  • Clients: custom

Pros & Cons

Pros

  • Purpose-built for the Support at Home programme and new Australian Aged Care Act with automated price guide updates, bulk claiming, and funding utilisation tracking
  • Built-in SCHADS Award interpreter with automatic penalty rate, overtime, and classification calculations that update when award rates change
  • All data stored on Australian servers with ISO 27001 certification, CSA STAR Registry listing, and bank-level encryption
  • Australian-founded company (Buderim, QLD) with local support team that understands aged care regulatory requirements
  • Native Xero and MYOB integration plus PRODA/PACE for NDIS claiming — eliminates double-handling for providers spanning both NDIS and aged care
  • Mobile app with GPS-verified clock-in enables care workers to view schedules, accept shifts, log notes, and track visits in the field
  • No lock-in contracts with three flexible onboarding tiers (FlowEssential, FlowAssist, FlowPartner) matching different organisational capabilities
  • Fast implementation at 8–12 weeks with structured data migration methodology — significantly faster than enterprise Salesforce-based alternatives

Cons

  • Does not support residential aged care — explicitly optimised for home-based and community care only, with no AN-ACC funding management
  • Custom-only pricing with no public price transparency — providers must engage sales for any cost information
  • Help Centre listed as 'Coming Soon' — self-service support infrastructure is not yet mature, limiting independent troubleshooting
  • Relatively young company (Datanova Cloud Pty Ltd registered 2018) without the track record of established aged care software vendors
  • SCHADS is the only award explicitly confirmed as interpreted — support for Aged Care Award and Nurses Award is UNVERIFIED
  • No independent user reviews found on major platforms (Capterra, G2, Software Advice) to validate marketing claims
  • Specific cloud hosting provider not disclosed — while data is confirmed as Australian-hosted, the infrastructure details (AWS, Azure, etc.) are opaque

Who Is FlowLogic Best For?

  • Home Care Providers
  • Community Aged Care Providers
  • Support At Home Providers
  • Ndis Providers Expanding To Aged Care
  • Medium To Large Providers 20 Plus Staff

FlowLogic may not be the best fit for:

  • Residential Aged Care Providers
  • An Acc Focused Providers
  • Small Providers Wanting Transparent Pricing
  • Organisations Needing Mature Self Service Support

FlowLogic Alternatives

If FlowLogic doesn’t quite fit your needs, consider these alternatives for Australian businesses:

  • Lumary AC — Enterprise aged care management platform built on Salesforce.
  • MYP — All-in-one care management software for aged care and NDIS providers.

Frequently Asked Questions

How much does FlowLogic cost for aged care providers in Australia?
FlowLogic uses custom pricing only — there are no fixed plan tiers or publicly listed prices. Ongoing subscription pricing and per-user fees are outlined during a personalised demo. Setup fees vary based on number of users, data migration complexity, and training requirements. The company offers three onboarding packages (FlowEssential for self-guided setup, FlowAssist for guided configuration, and FlowPartner for fully managed implementation). No lock-in contracts, and annual payment discounts are available. Contact FlowLogic at 1300 552 166 for a quote.
Does FlowLogic support residential aged care and AN-ACC funding?
No. FlowLogic explicitly states on their website that they are 'optimised for home-based and community care delivery' and 'do not currently support residential aged care facilities'. AN-ACC residential funding management is not available. The company says it 'continues to evaluate opportunities in this space', but as of March 2026, residential care is not supported. Providers needing AN-ACC features should consider alternatives like Person Centred Software or Health Metrics.
Is FlowLogic ready for the Support at Home programme?
Yes. FlowLogic's aged care platform is designed for the new Australian Aged Care Act and the Support at Home programme. Features include automated price guide updates when new Support at Home rates are released, bulk claiming management, quarterly budget creation automation, care management claiming tracking, and funding utilisation reporting. The platform aligns service delivery with funding rules and client budgets under the new framework.
Where is FlowLogic data hosted?
FlowLogic stores all data on Australian servers, ensuring compliance with Australian Privacy Principles. The platform is ISO 27001 certified and listed on the Cloud Security Alliance (CSA) STAR Registry. Security features include bank-level encryption, strict access controls, role-based permissions, two-factor authentication, and regular security audits. The specific cloud provider (AWS, Azure, etc.) and data centre location are not publicly disclosed.
Does FlowLogic integrate with Xero and MYOB?
Yes. FlowLogic natively integrates with both Xero and MYOB, synchronising customers, invoices, and payroll data with general ledger alignment. The platform also integrates with PRODA/PACE for NDIS claiming and the Support at Home portal for government-funded aged care services. A RESTful API is available for custom integrations with third-party systems.
How long does FlowLogic take to implement for aged care providers?
Most aged care providers are fully operational within 8–12 weeks of implementation, depending on organisational size and complexity. FlowLogic offers three onboarding packages: FlowEssential (self-guided with training resources), FlowAssist (specialist-guided configuration and workshops), and FlowPartner (fully managed end-to-end setup including data migration, workflow automation, and advanced dashboards). The Australian-based implementation team has aged care experience.