Free and paid VPN trade-offs

Verified free-tier caps, country and device limits, support gates and business models on stored VPN records. A trial is not a free plan. Dual public copy is unresolved. Not a ranking.

What this isA source-based reading of stored limits.free_tier rows and support notes already on this site. Official Australian guidance is used for Australian claims. It is not a ranked winner list, not a numeric privacy score, and not a claim that you are untraceable, legally compliant or universally protected. Live app tests remain not tested.

A trial is not a free tier

Three different things get sold as “free”:

  1. Documented free plan. available: yes on the stored free-tier row, with a written cap. Proton Free, Windscribe Free, TunnelBear Free, hide.me Free and PrivadoVPN Free are in that class.
  2. Trial or refund window. A 7-day Surfshark website trial, ExpressVPN’s 3-day mobile-device trial, PureVPN’s US$0.99 7-day trial that auto-renews, or a 30-day money-back window on a paid purchase. Formula: a trial is not a free tier. Money-back is not a free tier.
  3. Unknown. The limits.free_tier key is missing. That is unknown, not “unsupported”.

Proton’s A$1.00 first-month Plus coupon on the Free card is an upsell, not the free plan. Proton VPN review. IVPN Light is a paid Lightning short tunnel, not a free plan. IVPN review.

Caps, countries and devices

ASD’s Australian Cyber Security Centre tells people connecting to public Wi-Fi to consider a VPN and to read the provider’s privacy policy because the operator can see a large amount of user data. A free-server cap does not change that. ACSC, Connecting to public Wi-Fi and hotspots (last updated 11 Apr 2023; fetched 12 Sep 2026).

Stored personal-VPN free caps used here: Proton Free is 1 device and 10 randomly selected countries that do not include Australia. Windscribe is 2 GB/month without email and 10 GB/month with a confirmed email on ten countries; Australia is Pro-only; hand check 2+8=10. TunnelBear is 2 GB/month; country selection and SplitBear became Paid-only (3 Dec 2025 blog). PrivadoVPN is 10 GB every 30 days on 1 device; the Free location list does not include Australia. hide.me’s Free API lists 7 hosts, none in Australia, while the pricing comparison prints 8 Locations — 7≠8, dual public, unresolved.

Dual public copy is unresolved

hide.me’s pricing comparison prints unlimited data on Free; homepage and Australia FAQs print 10 GB/month. That is not a resolved cap and not a ranking of the two pages. Inference: do not budget either figure as the other. hide.me review.

Support and who pays

Proton’s stored support note: live chat is for paid plans; Free users are not included. TunnelBear’s contact form requires login. Cloudflare One Free is community forums and Discord. Twingate Starter is community. Those are support limits, not a privacy grade.

Business free plans are a different product. Tailscale Personal is US$0 for up to 6 users, non-commercial — an overlay, not a public-internet exit. Twingate Starter is US$0 / 5 users. Cloudflare One Free is US$0 / 50 users. NordLayer has no free plan. A consumer VPN is not private-resource access. Business remote access.

NIST SP 800-77 Rev. 1 describes IPsec as network-layer encryption of packets. That is confidentiality on a path, not anonymity, and not a reason to treat a free exit as equivalent to a paid one. NIST SP 800-77 Rev. 1 (June 2020; fetched 12 Sep 2026).

ACSC’s October 2021 Using Virtual Private Networks publication is about organisational site-to-site and remote-access VPNs. It is not a consumer free-tier shopping list. ACSC Using VPNs (October 2021 PDF). Essential Eight still expects organisations to patch, MFA and log. Essential Eight explained.

Worked example: classify stored rows

Independent count over records already on this site. Hand checks: 5+7=12 personal (five documented free plans, seven no-free), 3+1=4 business (three free overlays / ZTNA seats, NordLayer none), 2+8=10 Windscribe GB with email, 7≠8 hide.me API Free hosts versus pricing locations. Same class on two products is not a ranking. Caps are integers, not billed totals.

Café-Wi-Fi on Free filter: personal VPN, documented free plan, documented Australian free-server exit. Unknown cannot satisfy. Dual public is not a resolved AU exit. Country selection that is Paid-only is not an AU free exit. Result on this dataset: 0 pass. An advertised Australian city on a paid grid is not data residency and is not a Free country.

Product class from stored limits.free_tier. A trial is not a free plan. Not a ranking.
ProductFamilyClassAU on FreeTrial is not freeDual public cap
NordVPNpersonal_vpnNo free planNot applicableYesNo
Surfsharkpersonal_vpnNo free planNot applicableYesNo
ExpressVPNpersonal_vpnNo free planNot applicableYesNo
Proton VPNpersonal_vpnDocumented free planNot on FreeNoNo
Mullvad VPNpersonal_vpnNo free planNot applicableNoNo
IVPNpersonal_vpnNo free planNot applicableNoNo
Private Internet Accesspersonal_vpnNo free planNot applicableYesNo
Windscribepersonal_vpnDocumented free planNot on FreeNoNo
TunnelBearpersonal_vpnDocumented free planNot on FreeNoNo
hide.me VPNpersonal_vpnDocumented free planNot on FreeNoUnresolved
PrivadoVPNpersonal_vpnDocumented free planNot on FreeNoNo
PureVPNpersonal_vpnNo free planNot applicableYesNo
NordLayerbusiness_remote_accessNo free planNot applicableNoNo
Tailscalebusiness_remote_accessDocumented free planNot applicableNoNo
Twingatebusiness_remote_accessDocumented free planNot applicableNoNo
Cloudflare Onebusiness_remote_accessDocumented free planNot applicableNoNo

Caps on documented free plans

Stored free-tier caps. Dual public copy is unresolved. Caps are integers, not billed totals. Not a ranking.
ProductDevices / usersData capPublic internet exitPaid-only support
Proton VPN1 deviceNo GB cap storedPersonal VPNYes
WindscribeUnknown2 GB without email; 10 GB with emailPersonal VPNNot from stored note
TunnelBearUnknown2 GB/monthPersonal VPNYes
hide.me VPN1 deviceUnresolved dual public copyPersonal VPNNot from stored note
PrivadoVPN1 device10 GB / 30 daysPersonal VPNNot from stored note
Tailscale6 usersNo GB cap storedNo — overlay / ZTNANot from stored note
Twingate5 usersNo GB cap storedNo — overlay / ZTNANot from stored note
Cloudflare One50 usersNo GB cap storedNo — overlay / ZTNANot from stored note

Machine-readable formula and counts: classify.json. Method: How we test.

Decision checklist

  • Separate a documented free plan from a trial, a coupon and a money-back window.
  • Read the Free country list. None of the personal free plans stored here document an Australian Free exit.
  • Read the device and GB cap. Proton Free is 1 device. Windscribe’s 10 GB needs a confirmed email; unsubscribing drops the account to 2 GB.
  • If two official pages disagree on the cap, leave it unresolved. hide.me is 7≠8 and unlimited versus 10 GB/month.
  • Read who can open a support ticket on Free. Proton live chat is paid-plan only.
  • For company apps, a consumer free VPN is the wrong product. Business remote access.
LimitsNo live tunnels, leak tests or speed tests were run. Apps were not installed. Checkout was not started. Dual public copy is left unresolved rather than filled. This guide is not legal advice and not a compliance certificate.

Sources

Shortlist

0 of 3 products

Add products from a review, category table or finder results. Maximum 3.

Add two or three products in the same category to compare.