Shopify POS Review Australia 2026

Pos
3.0 / 5— SoftwareHQ AU Rating
Pricing verified 2026-03-17

Overview

Shopify POS is omnichannel pos for retailers who sell online and in-store. Founded in 2006 and headquartered in Ottawa, Canada, it serves Australian businesses.

Omnichannel POS for retailers who sell online and in-store

AU Compliance Scores

BAS Lodgement
0/5
STP Phase 2
0/5
Payday Super
0/5
Modern Awards
0/5
GST Handling
3/5
Bank Feeds
0/5

Pricing (AUD inc. GST)

All prices below are in Australian dollars (GST not included). Pricing verified as of 2026-03-17.

Basic + POS Lite
$56/mo
AUD exc GST
Shopify Basic ($56/mo) with POS Lite included free. Basic checkout, product management, and payment processing. No staff permissions or advanced inventory. In-person card rate: 1.95%.
  • Locations: 1
  • Registers: 1
  • Staff Pins: No
Most Popular
Basic + POS Pro
$185/mo
AUD exc GST
Shopify Basic ($56/mo) + POS Pro ($129/mo per location). Full POS features: staff management, smart inventory, customer profiles, returns at any location, omnichannel selling. In-person card rate: 1.95%. POS Pro yearly option: $97/mo per location with free POS Terminal.
  • Locations: 1
  • Registers: unlimited
  • Staff Pins: Yes
  • Advanced Reporting: Yes
Grow + POS Pro
$278/mo
AUD exc GST
Shopify Grow ($149/mo) + POS Pro ($129/mo per location). Better in-person card rate (1.85%), 5 staff accounts, and unlimited POS logins. POS Pro cost is per location. Annual billing available: Grow at $114/mo.
  • Locations: unlimited
  • Registers: unlimited
  • Staff Pins: Yes
  • Advanced Reporting: Yes

Pros & Cons

Pros

  • Best-in-class omnichannel selling — unified inventory, orders, and customers across online store and physical retail
  • POS Lite included free with any Shopify plan — no extra cost for basic in-person selling
  • Accepts all Australian payment methods including eftpos, Visa, Mastercard, AMEX, Apple Pay, and Google Pay
  • Massive app ecosystem with 8,000+ integrations including Xero, MYOB, Deputy, and Afterpay
  • 24/7 live chat support on all plans
  • POS Pro yearly plan includes free POS Terminal ($419 value) per location
  • Smart Grid checkout interface — intuitive and easy for staff to learn
  • Strong inventory management with real-time sync across all sales channels

Cons

  • Expensive as a standalone POS — requires a Shopify plan ($56/mo+) plus POS Pro ($129/mo per location) for full features
  • Data hosted in US/Canada — no Australian data sovereignty
  • No phone support except for Shopify Plus merchants ($3,700/mo+)
  • No AU-based support team — global support may lack AU-specific product knowledge
  • Card processing rates (1.75%–1.95%) higher than Zeller (1.4%) and comparable to Square (1.6%)
  • Not cost-effective for brick-and-mortar-only businesses that don't sell online via Shopify
  • POS Pro is priced per location — costs escalate quickly for multi-location retailers

Who Is Shopify POS Best For?

  • Shopify Online Store Adding Retail
  • Omnichannel Retail
  • Pop Up Store
  • Market Stall With Online Store
  • Multi Channel Retailer

Shopify POS may not be the best fit for:

  • Brick And Mortar Only
  • Budget Conscious Startup
  • Businesses Requiring Au Data Hosting
  • Single Register Cafe No Ecommerce

Shopify POS Alternatives

If Shopify POS doesn’t quite fit your needs, consider these alternatives for Australian businesses:

  • Square — Free POS software with affordable card payments. Free plan available.
  • Lightspeed — Full-featured POS for retail and hospitality. From $129/mo inc. GST.
  • Zeller — AU-made EFTPOS and POS in one device. Free plan available.

Migration Guides

Step-by-step switching guides involving Shopify POS for Australian businesses.

Hard
How to Switch Your POS System
4-8 hours · 10 steps

Related Compliance Guides

Guide
BAS Lodgement Guide for Australian Businesses
Business Activity Statements must be lodged quarterly or monthly with the ATO, reporting GST, PAYG i...
Guide
GST Registration Guide for Australian Businesses
Australian businesses must register for GST once their annual turnover reaches or is expected to rea...
Guide
Tax Invoice Requirements in Australia — What You Must Include
Australian businesses registered for GST must issue tax invoices for taxable sales of $82.50 or more...

Frequently Asked Questions

How much does Shopify POS cost in Australia?
Shopify POS Lite is included free with any Shopify plan (from $56/mo ex-GST for Basic). POS Pro, which adds staff management, advanced inventory, and omnichannel features, costs $129/mo ex-GST per location on top of your Shopify plan. A yearly POS Pro commitment reduces this to $97/mo per location and includes a free POS Terminal ($419 value). So the total cost for a single-location retailer with POS Pro ranges from $153/mo (Basic + POS Pro yearly) to $185/mo (Basic + POS Pro monthly), plus GST.
Does Shopify POS work with EFTPOS in Australia?
Yes. Shopify POS accepts all eftpos payments in Australia, including non-co-branded eftpos debit cards that previously required a Visa or Mastercard co-brand. Payments are accepted via the WisePad 3 card reader or POS Terminal, supporting tap, chip insert, and PIN entry.
Does Shopify POS handle GST for Australian businesses?
Shopify POS automatically calculates GST on transactions and displays it on receipts. However, it does not lodge BAS to the ATO or provide BAS mapping natively. You'll need to integrate with Xero or MYOB for BAS preparation and lodgement.
Is Shopify POS data hosted in Australia?
No. Shopify stores data primarily in the US and Canada. Australian merchants are contracted through Shopify Commerce Singapore Pte. Ltd. for the Asia-Pacific region. Content is delivered via Fastly CDN for fast Australian loading times, but core merchant and customer data is not hosted on Australian servers.
Can I use Shopify POS without a Shopify online store?
Technically yes — you can subscribe to a Shopify plan and only use the POS features without setting up an online store. However, Shopify POS is designed and priced as an add-on to Shopify's e-commerce platform, so it's not cost-effective as a standalone POS compared to Square (free) or Zeller ($0/mo + terminal purchase). Its real value is in unifying online and in-store selling.
What hardware do I need for Shopify POS in Australia?
At minimum, you need a smartphone or tablet (iOS or Android) running the Shopify POS app and a WisePad 3 card reader ($69 ex-GST) for accepting card payments. For a full countertop setup, the POS Terminal ($419 ex-GST) includes a built-in card reader, customer-facing display, and receipt printer. The POS Terminal is included free with POS Pro yearly subscriptions.