Neto (Maropost Commerce Cloud) Review Australia 2026

AU-MadeEcommerce
4.0 / 5— SoftwareHQ AU Rating
Pricing verified 2026-03-18

Overview

Neto (Maropost Commerce Cloud) is australia's all-in-one b2b and multi-channel ecommerce platform. Founded in 2009 and headquartered in Sippy Downs, QLD (Maropost Australia Pty Ltd), it serves Australian businesses with local data hosting and AU-based support.

Australia's all-in-one B2B and multi-channel ecommerce platform

AU Compliance Scores

BAS Lodgement
0/5
STP Phase 2
0/5
Payday Super
0/5
Modern Awards
0/5
GST Handling
4/5
Bank Feeds
0/5
Modern Awards NoteNot applicable — e-commerce platform without workforce management features.

Pricing (AUD inc. GST)

All prices below are in Australian dollars (GST not included). Pricing verified as of 2026-03-18.

Essential
$199/mo
AUD exc GST
Entry-level plan for single-channel retailers. Includes unlimited products and users, phone/email/chat support, and managed hosting. Additional sales channels available at $99/mo each. Best suited for businesses under $250K annual revenue selling through one storefront.
  • Products: unlimited
  • Users: unlimited
  • Sales Channels: 1
  • Revenue Cap: AU $250K/yr
Enterprise
$/mo
AUD exc GST
Custom-priced plan for high-volume businesses exceeding $1M annual revenue. Includes 5 sales channels, advanced inventory features, multi-currency purchase orders with cost tracking, and Glew Ecommerce Analytics. Contact sales for pricing.
  • Products: unlimited
  • Users: unlimited
  • Sales Channels: 5
  • Revenue Cap: AU $1M+/yr

Pros & Cons

Pros

  • Australian-built and hosted — data sovereignty advantage over US-hosted Shopify, BigCommerce, and Squarespace
  • Native multi-channel selling with eBay, Amazon, Catch, and Kogan built in — no third-party marketplace apps required
  • Zero platform transaction fees regardless of payment gateway — only pay gateway processing fees (e.g. Stripe 1.75% + 30¢)
  • Built-in warehouse management system (WMS) with mobile pick and pack, barcode scanning, and bin location management
  • B2B wholesale capabilities included — tiered pricing, trade portals, and minimum order quantities without enterprise upgrade
  • Australian-based phone support (1300 730 300) during business hours — a rarity among ecommerce platforms
  • Unlimited products and users on all plans — no per-user or per-product charges
  • Native integrations with Xero, MYOB, Australia Post, and Sendle for seamless AU business operations

Cons

  • Steep entry price at $199/mo ex-GST — 3.5x Shopify Basic ($56/mo) and unsuitable for startups or micro-businesses
  • Much smaller app ecosystem (~50 add-ons) compared to Shopify (8,000+) or WooCommerce (60,000+ plugins)
  • Mixed post-Maropost acquisition reviews — some merchants report declining support quality and significant price increases
  • Professional plan at $789/mo is expensive for small businesses that need multi-channel capabilities
  • Support limited to business hours (Mon-Fri 8am-5pm AEST) — no 24/7 chat or email like Shopify
  • Over 100,000 products can cause issues with marketplace integrations and inventory imports
  • No annual billing discount offered — monthly billing only at full price

Who Is Neto (Maropost Commerce Cloud) Best For?

  • Medium Business
  • Multi Channel Retailer
  • Wholesaler
  • B2b Ecommerce

Neto (Maropost Commerce Cloud) may not be the best fit for:

  • Sole Trader
  • Startup
  • Budget Conscious
  • Micro Business

Neto (Maropost Commerce Cloud) Alternatives

If Neto (Maropost Commerce Cloud) doesn’t quite fit your needs, consider these alternatives for Australian businesses:

  • Shopify The world's leading e-commerce platform for AU online sellers. From $7/mo inc. GST.
  • WooCommerce Free open-source e-commerce plugin for WordPress. Free plan available.
  • BigCommerce Australian-founded SaaS e-commerce platform built for growth. From $39/mo inc. GST.
  • Squarespace Design-first website builder with integrated e-commerce. From $24/mo inc. GST.

Related Compliance Guides