Neto (Maropost Commerce Cloud) Review Australia 2026

AU-MadeEcommerce
4.0 / 5— SoftwareHQ AU Rating
Pricing verified 2026-03-18

Overview

Neto (Maropost Commerce Cloud) is australia's all-in-one b2b and multi-channel ecommerce platform. Founded in 2009 and headquartered in Sippy Downs, QLD (Maropost Australia Pty Ltd), it serves Australian businesses with local data hosting and AU-based support.

Australia's all-in-one B2B and multi-channel ecommerce platform

AU Compliance Scores

BAS Lodgement
0/5
STP Phase 2
0/5
Payday Super
0/5
Modern Awards
0/5
GST Handling
4/5
Bank Feeds
0/5
Modern Awards NoteNot applicable — e-commerce platform without workforce management features.

Pricing (AUD inc. GST)

All prices below are in Australian dollars (GST not included). Pricing verified as of 2026-03-18.

Essential
$199/mo
AUD exc GST
Entry-level plan for single-channel retailers. Includes unlimited products and users, phone/email/chat support, and managed hosting. Additional sales channels available at $99/mo each. Best suited for businesses under $250K annual revenue selling through one storefront.
  • Products: unlimited
  • Users: unlimited
  • Sales Channels: 1
  • Revenue Cap: AU $250K/yr
Most Popular
Professional
$789/mo
AUD exc GST
Mid-tier plan for growing multi-channel retailers. Includes 3 sales channels, bulk order processing, low stock alerts, and mobile pick and pack app. Suited for businesses doing up to $1M annual revenue across multiple channels.
  • Products: unlimited
  • Users: unlimited
  • Sales Channels: 3
  • Revenue Cap: AU $1M/yr
Enterprise
$/mo
AUD exc GST
Custom-priced plan for high-volume businesses exceeding $1M annual revenue. Includes 5 sales channels, advanced inventory features, multi-currency purchase orders with cost tracking, and Glew Ecommerce Analytics. Contact sales for pricing.
  • Products: unlimited
  • Users: unlimited
  • Sales Channels: 5
  • Revenue Cap: AU $1M+/yr

Pros & Cons

Pros

  • Australian-built and hosted — data sovereignty advantage over US-hosted Shopify, BigCommerce, and Squarespace
  • Native multi-channel selling with eBay, Amazon, Catch, and Kogan built in — no third-party marketplace apps required
  • Zero platform transaction fees regardless of payment gateway — only pay gateway processing fees (e.g. Stripe 1.75% + 30¢)
  • Built-in warehouse management system (WMS) with mobile pick and pack, barcode scanning, and bin location management
  • B2B wholesale capabilities included — tiered pricing, trade portals, and minimum order quantities without enterprise upgrade
  • Australian-based phone support (1300 730 300) during business hours — a rarity among ecommerce platforms
  • Unlimited products and users on all plans — no per-user or per-product charges
  • Native integrations with Xero, MYOB, Australia Post, and Sendle for seamless AU business operations

Cons

  • Steep entry price at $199/mo ex-GST — 3.5x Shopify Basic ($56/mo) and unsuitable for startups or micro-businesses
  • Much smaller app ecosystem (~50 add-ons) compared to Shopify (8,000+) or WooCommerce (60,000+ plugins)
  • Mixed post-Maropost acquisition reviews — some merchants report declining support quality and significant price increases
  • Professional plan at $789/mo is expensive for small businesses that need multi-channel capabilities
  • Support limited to business hours (Mon-Fri 8am-5pm AEST) — no 24/7 chat or email like Shopify
  • Over 100,000 products can cause issues with marketplace integrations and inventory imports
  • No annual billing discount offered — monthly billing only at full price

Who Is Neto (Maropost Commerce Cloud) Best For?

  • Medium Business
  • Multi Channel Retailer
  • Wholesaler
  • B2b Ecommerce

Neto (Maropost Commerce Cloud) may not be the best fit for:

  • Sole Trader
  • Startup
  • Budget Conscious
  • Micro Business

Neto (Maropost Commerce Cloud) Alternatives

If Neto (Maropost Commerce Cloud) doesn’t quite fit your needs, consider these alternatives for Australian businesses:

  • Shopify — The world's leading e-commerce platform for AU online sellers. From $7/mo inc. GST.
  • WooCommerce — Free open-source e-commerce plugin for WordPress. Free plan available.
  • BigCommerce — Australian-founded SaaS e-commerce platform built for growth. From $39/mo inc. GST.
  • Squarespace — Design-first website builder with integrated e-commerce. From $24/mo inc. GST.

Related Compliance Guides

Guide
BAS Lodgement Guide for Australian Businesses
Business Activity Statements must be lodged quarterly or monthly with the ATO, reporting GST, PAYG i...
Guide
Data Sovereignty in Australia — Where Is Your Business Data Stored?
Australian businesses are increasingly concerned about where their financial and employee data is ho...
Guide
GST Registration Guide for Australian Businesses
Australian businesses must register for GST once their annual turnover reaches or is expected to rea...
Guide
Tax Invoice Requirements in Australia — What You Must Include
Australian businesses registered for GST must issue tax invoices for taxable sales of $82.50 or more...

Frequently Asked Questions

How much does Neto cost per month in Australia?
Neto plans start at $199/mo (Essential) and $789/mo (Professional), both ex-GST and billed in AUD. Enterprise pricing is custom. Additional sales channels beyond what's included cost $99/mo each. Neto does not charge transaction fees on sales — only your payment gateway (e.g. Stripe) charges processing fees. The Essential plan includes up to $250K/yr revenue, Professional up to $1M/yr.
Is Neto Australian owned and hosted?
Neto was founded in Brisbane in 2009 and is hosted, supported, and developed in Australia. However, it was acquired by Canadian company Maropost in March 2021 for $60 million. The platform continues to operate from Australia (Sippy Downs, QLD) with Australian-based support and infrastructure under Maropost Australia Pty Ltd (ABN 31 646 428 159). Data is hosted in Australia, unlike Shopify and BigCommerce which host in the US.
How does Neto compare to Shopify for Australian businesses?
Neto's key advantages over Shopify are: Australian data hosting, native multi-channel marketplace integration (eBay, Amazon, Catch, Kogan built-in), zero platform transaction fees, built-in warehouse management, and B2B wholesale capabilities. Shopify's advantages are: lower entry price ($56/mo vs $199/mo), much larger app ecosystem (8,000+ vs ~50), easier setup for beginners, and 24/7 support. Neto suits mid-market multi-channel retailers; Shopify suits a broader range from startups to enterprise.
Does Neto handle GST for Australian stores?
Yes. Neto supports Australian GST with automatic 10% tax calculation, tax-inclusive and tax-exclusive pricing display, and GST handling for marketplace listings including Amazon Australia. It integrates with Xero, MYOB, and QuickBooks for BAS-ready reporting and accounting. However, some users report limitations with complex pricing scenarios such as displaying wholesale (ex-GST) and retail (inc-GST) prices simultaneously.
What marketplaces does Neto integrate with?
Neto natively integrates with eBay Australia, Amazon Australia, Catch Marketplace, Kogan.com, Facebook Shopping, and Google Shopping. Inventory, pricing, and orders sync automatically across all connected channels. Each marketplace counts as a sales channel — Essential includes 1, Professional includes 3, Enterprise includes 5, with additional channels available at $99/mo each.
Does Neto offer a free trial?
Yes. Neto offers a 14-day free trial with no credit card required. This gives you access to the full platform to build your store and test features including inventory management, marketplace connections, and shipping integrations before committing to a paid plan.