Neto (Maropost Commerce Cloud) Review Australia 2026
4.0 / 5— SoftwareHQ AU Rating
Overview
Neto (Maropost Commerce Cloud) is australia's all-in-one b2b and multi-channel ecommerce platform. Founded in 2009 and headquartered in Sippy Downs, QLD (Maropost Australia Pty Ltd), it serves Australian businesses with local data hosting and AU-based support.
Australia's all-in-one B2B and multi-channel ecommerce platform
AU Compliance Scores
BAS Lodgement0/5
STP Phase 20/5
Payday Super0/5
Modern Awards0/5
GST Handling4/5
Bank Feeds0/5
Modern Awards NoteNot applicable — e-commerce platform without workforce management features.
Pricing (AUD inc. GST)
All prices below are in Australian dollars (GST not included). Pricing verified as of 2026-03-18.
Essential
$199/mo
AUD exc GST
Entry-level plan for single-channel retailers. Includes unlimited products and users, phone/email/chat support, and managed hosting. Additional sales channels available at $99/mo each. Best suited for businesses under $250K annual revenue selling through one storefront.
- Products: unlimited
- Users: unlimited
- Sales Channels: 1
- Revenue Cap: AU $250K/yr
Most Popular
Professional
$789/mo
AUD exc GST
Mid-tier plan for growing multi-channel retailers. Includes 3 sales channels, bulk order processing, low stock alerts, and mobile pick and pack app. Suited for businesses doing up to $1M annual revenue across multiple channels.
- Products: unlimited
- Users: unlimited
- Sales Channels: 3
- Revenue Cap: AU $1M/yr
Enterprise
$/mo
AUD exc GST
Custom-priced plan for high-volume businesses exceeding $1M annual revenue. Includes 5 sales channels, advanced inventory features, multi-currency purchase orders with cost tracking, and Glew Ecommerce Analytics. Contact sales for pricing.
- Products: unlimited
- Users: unlimited
- Sales Channels: 5
- Revenue Cap: AU $1M+/yr
Pros & Cons
Pros
- Australian-built and hosted — data sovereignty advantage over US-hosted Shopify, BigCommerce, and Squarespace
- Native multi-channel selling with eBay, Amazon, Catch, and Kogan built in — no third-party marketplace apps required
- Zero platform transaction fees regardless of payment gateway — only pay gateway processing fees (e.g. Stripe 1.75% + 30¢)
- Built-in warehouse management system (WMS) with mobile pick and pack, barcode scanning, and bin location management
- B2B wholesale capabilities included — tiered pricing, trade portals, and minimum order quantities without enterprise upgrade
- Australian-based phone support (1300 730 300) during business hours — a rarity among ecommerce platforms
- Unlimited products and users on all plans — no per-user or per-product charges
- Native integrations with Xero, MYOB, Australia Post, and Sendle for seamless AU business operations
Cons
- Steep entry price at $199/mo ex-GST — 3.5x Shopify Basic ($56/mo) and unsuitable for startups or micro-businesses
- Much smaller app ecosystem (~50 add-ons) compared to Shopify (8,000+) or WooCommerce (60,000+ plugins)
- Mixed post-Maropost acquisition reviews — some merchants report declining support quality and significant price increases
- Professional plan at $789/mo is expensive for small businesses that need multi-channel capabilities
- Support limited to business hours (Mon-Fri 8am-5pm AEST) — no 24/7 chat or email like Shopify
- Over 100,000 products can cause issues with marketplace integrations and inventory imports
- No annual billing discount offered — monthly billing only at full price
Who Is Neto (Maropost Commerce Cloud) Best For?
- Medium Business
- Multi Channel Retailer
- Wholesaler
- B2b Ecommerce
Neto (Maropost Commerce Cloud) may not be the best fit for:
- Sole Trader
- Startup
- Budget Conscious
- Micro Business
Neto (Maropost Commerce Cloud) Alternatives
If Neto (Maropost Commerce Cloud) doesn’t quite fit your needs, consider these alternatives for Australian businesses:
- Shopify — The world's leading e-commerce platform for AU online sellers. From $7/mo inc. GST.
- WooCommerce — Free open-source e-commerce plugin for WordPress. Free plan available.
- BigCommerce — Australian-founded SaaS e-commerce platform built for growth. From $39/mo inc. GST.
- Squarespace — Design-first website builder with integrated e-commerce. From $24/mo inc. GST.
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